Whatsapp app update failed..

[timmax]

I got this error message while updating new version of Whatsapp, when I tap Retry, installing will start then stop, same error message reappear.

Anyone encounter this before? How to resolve this without losing my chat history & its media?

 

[LadyX]

Have you tried signing out then back in?

 

[timmax]

Have you tried signing out then back in?

Thanks for your reply!

Just tried and same error message reappear