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mikey8811

macrumors regular
Original poster
Mar 23, 2019
126
22
Hi

My desktop Whatsapp for Mac OS have had poor audio quality since updating to Sequoia. This is intermittent and has been going on for quite a while. The symptoms are a garbled sound and interference on voice calls.

I have updated it from the App Store but the issues persist. I have played with permission settings and still the same.

I reset parameters on my Mac, tested the microphone by recording audio on Quicktime and did aas much troubleshooting as I can on my own.

Has anybody experienced the same and if so how did you resolve it?

I have a friend who repairs Macs at a 3rd party store and he helped me do the troubleshooting. However, we both discovered that Facetime audio calls cannot be answered when I call him. He tries to answer the call and it just cuts off.

I used to be able to answer calls to my iPhone on my Mac but this no longer works now. It just cuts off.

I am using a 2019 iMac.

Thanks
 
My desktop Whatsapp for Mac OS have had poor audio quality since updating to Sequoia. This is intermittent and has been going on for quite a while. The symptoms are a garbled sound and interference on voice calls.
Turn off Bluetooth. Do the audio issues persist?
 
Sequoia has been buggy for me too. I installed Sonoma instead on my MBA M1. Works very good so far.

For example, on Sequoia it takes 10 seconds to open Firefox, on Sonoma and older - just 1 or 2 at max. So there is definitely something weird going.

If you don’t rely on Sequoia features - downgrade. Or alternatively wait till macOS Tahoe comes out and update, it might fix these bugs
 
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