When are rollover minutes supposed to expire?

[Kitestring]

I am only on my third bill, but my second bill had somewhere around 160 rollover minutes, and my newest bill shows 59 rollover minutes and according to my statement the date for rollover is my very next billing cycle. I thougth that they stayed for months if they were used. For the record, I haven't been over my 450 minutes yet, so I am not losing them because of usage.

Before calling to question them I want to make sure I know what I am talking about.

Thanks in advance!

 

[QuarterSwede]

They expire after a year. You should call at&t to find out what's going on with your bill.

 

[TMar]

1 Year.

 

[spacecadet610]

if you log into your account, you can see when your rollover minutes are set to expire

 

[nickspohn]

https://www.wireless.att.com/olam/dashboardAction.olamexecute


Works wonders.

 

[applerocks]

Also, make sure you're not looking at the part for new rollover minutes.

Call *646# and see if it shows anything different there for rollover minutes (if you can't login to AT&T Online right now for some reason). Otherwise, the online site posted about should do the trick.

 

[Kitestring]

thanks for all your help! It appears that I did have a problem with my minutes and they should have it resolved now!

 

[andreab35]

Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5G77 Safari/525.20)

Yup. Rollover expires in a year.
Just make sure you put your rollover minutes to good use. In a year, I racked up 2250 minutes, and they all went away this January. Oh well!

 

[hexonxonx]

Since July, I have 3,599 minutes that I will never use. I think I barely use 50 minutes a month. With my first iPhone, I threw away over 5,000 when I upgraded to the the 3G.

 

[ZDDP1273]

My rollover minutes last for a year. Each month, my account changes and tells me how many rollover minutes are going to expire at the end of the month.

 

[Michael CM1]

Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5G77 Safari/525.20)

Yup. Rollover expires in a year.
Just make sure you put your rollover minutes to good use. In a year, I racked up 2250 minutes, and they all went away this January. Oh well!

They shouldn't ALL go away. I lose about 350 or so monthly but then gain about another 350 from the minutes I don't use.

I seriously can't see who needs those darn "unlimited" plans. I've had about 4,000 rollover minutes for a few years and don't have to pay $99/line.

 

[Andrew K.]

Haven't you seen that commercial with the kids who compain about the rollover minutes " They are still good as new ones! They don't expire! " idk that's what she said ( not using 'the office' pun intentionally sorry )