When do you reckon the 2018's will hit the Refurb Store?

[jonnysods]

I don't know what the typical timeline is to see the models start coming in.

I figured its the only way to get about 10-15% off a new one!

 

[TsuaSai]

I don't know when that will happen. But I got a scratched one from Best Buy for $1477 baseline 13" The scratches are really light and it didn't come with a box or anything. I live in a large city and was watching the open box one close. When this one popped up I went to get it right then. I don't care about a few scratches I did worse than what it came with today already. Nothing a sticker cant hid.

 

[dannyar]

Best buy has some open box stock of the 2018's. I Was actually thinking about getting the mid range 15" that goes for 2800 and they have it down to 2585.

 

[44267547]

In my Opinion, buyer beware of ‘Open box’ items from Best Buy. I would thoroughly check over the computer before leaving the store with it and to ensure it powers, any other noted defects, etc. They are *supposed* to inspect all the contents before they sell open box items, test, but I find most times they do not do any of this and they just sell it ‘as is’. Plus, with open box items that a returned, there Geek Squad Department Won’t Acknowledge any previous defects with the computer if the customer brings it to their attention _after_ they purchase it.

 

[Trolle]

Not for at least 6 months

 

[dannyar]

In my Opinion, buyer beware of ‘Open box’ items from Best Buy. I would thoroughly check over the computer before leaving the store with it and to ensure it powers, any other noted defects, etc. They are *supposed* to inspect all the contents before they sell open box items, test, but I find most times they do not do any of this and they just sell it ‘as is’. Plus, with open box items that a returned, there Geek Squad Department Won’t Acknowledge any previous defects with the computer if the customer brings it to their attention _after_ they purchase it.

This is incorrect. As a former emoloyer of best buy there are certain things that happen when a computer is returned that is allowed to be sold as open box. Not all brands qualify to be resold and must be sent back to manufacturer and best buy gets a credit for that item .Yes the cashier does acknowledge the issues if any , and puts it into the return note that prints out after the return is complete. This is then attached to computer and given to geek squad who resets system to factory defaults. They check the notes and see if they can replicate the issue. If not it is cleared to be resold. They check it physically for defects and if there are any then that factors into the lower open box pricing. They have the same return policy and 1 year with apple if issues come up. I would buy from them without hesitation.

 

[maerz001]

Not for at least 6 months

I have seen apples MB refurbished after 3 months

 

[44267547]

This is incorrect. As a former emoloyer of best buy there are certain things that happen when a computer is returned that is allowed to be sold as open box.

Nothing I said was incorrect, what you’re saying is what Best Buy _should_ for Policy versus what they _don’t_ that they are required too.

Not all brands qualify to be resold and must be sent back to manufacturer and best buy gets a credit for that item.

We are discussing the MacBook specifically, no other brands apply in this context.

Yes the cashier does acknowledge the issues if any , and puts it into the return note that prints out after the return is complete.

Again, you’re providing an example of what Best Buy should do versus what they don’t do. In my experience, the cashier did *not* check The computer for defects, Geek squad did and Failed miserably at it, which there are threads with members having similar experiences.

They check the notes and see if they can replicate the issue. If not it is cleared to be resold.

This is somewhat untrue and they don’t follow their own guidelines. I agree that they should check to see if they can replicate the issue if it’s a display or keyboard malfunction, but they don’t, it’s that simple. Many times they overlook the device to make sure it’s not broken or physically damaged, and I have had it with they do not even power on the device. Again, I’m reiterating the same thing for third time, it’s what they should do versus what they don’t do.

I would buy from them without hesitation.

Subjective. I think it depends on what the customer is purchasing, (i.e.)why was the item returned previously, the problem is with Geek squad and their poorly, under trained employees that don’t perform the basic functions that they are instructed to do and plenty of others have threads on here where they bought a product that was ‘Open box’ that was either missing accessories, did not have noted defects that should have been from the first time, and all things that could have been avoided from the first time. I would not hesitate to purchased refurbished from Apple instead if the product is available.

 

[maflynn]

I think it takes a couple if not three months. Apple will not release the first set of returns for re-selling but rather warranty repairs/replacements and then as the inventory grows, they'll move some of them over to the refurb store.

 

[dannyar]

Nothing I said was incorrect, what you’re saying is what Best Buy _should_ for Policy versus what they _don’t_ that they are required to.

We are discussing the MacBook specifically, no other brands apply in this context.



Again, you’re providing an example of what Best Buy should do versus what they don’t do. In my experience, the cashier did *not* check The computer for defects, Geek squad did and Failed miserably at it, which there are threads with members having similar experiences.



This is somewhat untrue and they don’t follow their own guidelines. I agree that they should check to see if they can replicate the issue if it’s a display or keyboard malfunction, but they don’t, it’s that simple. Many times they overlook the device to make sure it’s not broken or physically damaged, and I have had it with they do not even power on the device. Again, I’m reiterating the same thing for third time, it’s what they should do versus what they don’t do.



Subjective. I think it depends on what the customer is purchasing, (i.e.)why was the item returned previously, the problem is with Geek squad and their poorly, under trained employees that don’t perform the basic functions that they are instructed to do and plenty of others have threads on here where they bought a product that was ‘Open box’ that was either missing accessories, did not have noted defects that should have been from the first time, and all things that could have been avoided from the first time. I would not hesitate to purchased refurbished from Apple instead if the product is available.

Nothing I said was incorrect, what you’re saying is what Best Buy _should_ for Policy versus what they _don’t_ that they are required too.



We are discussing the MacBook specifically, no other brands apply in this context.



Again, you’re providing an example of what Best Buy should do versus what they don’t do. In my experience, the cashier did *not* check The computer for defects, Geek squad did and Failed miserably at it, which there are threads with members having similar experiences.



This is somewhat untrue and they don’t follow their own guidelines. I agree that they should check to see if they can replicate the issue if it’s a display or keyboard malfunction, but they don’t, it’s that simple. Many times they overlook the device to make sure it’s not broken or physically damaged, and I have had it with they do not even power on the device. Again, I’m reiterating the same thing for third time, it’s what they should do versus what they don’t do.



Subjective. I think it depends on what the customer is purchasing, (i.e.)why was the item returned previously, the problem is with Geek squad and their poorly, under trained employees that don’t perform the basic functions that they are instructed to do and plenty of others have threads on here where they bought a product that was ‘Open box’ that was either missing accessories, did not have noted defects that should have been from the first time, and all things that could have been avoided from the first time. I would not hesitate to purchased refurbished from Apple instead if the product is available.

I'll say it again .Your incorrect .Your assuming they don't .You don't get to see the process because geek squad inspects these behind the scenes and sometimes hours or days after the return . It's not the cashier's job to test out what you claim is wrong with the computer .Do I doubt that maybe there is the chance they don't do a throrough check? Nope, it's human nature to get lazy at your job but that's the same for any company. The fact that you want to cherry pick an individual experience and generalize best buys process as a whole speaks volumes. They are no better or worse at processing and checking a returned computer than apple would. A quick Google search will render you tons of experiences from customers who bought apple refurb and are unhappy with the quality or have found defects .if you look hard enough you can find a complaint about anything.

 

[44267547]

I'll say it again .Your incorrect .Your assuming they don't .You don't get to see the process because geek squad inspects these behind the scenes and sometimes hours or days after the return .

We are not going to agree obviously. Reference the Bolded, Then you’re falsely assuming that they do their job properly then, which I can make the same argument that they don’t. This is a circular argument. For the third time, you’re telling me what Best Buy should do versus what they don’t do, they don’t do their job properly and it’s not just based on my own anecdotal experience(s), there are many threads on this on the internet and how is one supposed to let someone else know what their experience was at a Best Buy store if they don’t voice their opinion on the Internet? I mean, that’s what people do, they flock to the Internet when they’re researching and reviewing what others experiences are. It’s not unusual, not sure why you’re arguing this.

I don’t need to see the process to voice my opinion on the matter. And it’s not just my experience that I’m speaking for, Best Buy’s reputation for Geek squad are lazy, poorly under trained employees that don’t execute their job properly. As much as you want to tell me that they sometimes spend “hours or days after the return to inspect these computers”, then I can make the same argument that you're ‘cherry picking’ being that you don’t speak for every store what employees follow for procedure .

It's not the cashier's job to test out what you claim is wrong with the computer

I never said the cashier did check the computer for defects, I stated Geek Squad did.

. it's human nature to get lazy at your job but that's the same for any company. The fact that you want to cherry pick an individual experience and generalize best buys process as a whole speaks volumes. .

The fact that you want to make excuses for a company that used to work for because you claim they get ‘lazy’ based off ample discussions on the Internet about how bad their inspections are, I think speaks just as much volume for deflecting. Also, I never gave you an individual experience with details based on my return, so you can’t say that. Again, it’s circular talk it’s your experiences versus others that are contadictong your own.

They are no better or worse at processing and checking a returned computer than apple would..

And this is why your argument falls flat
In this specifc post, because how can you say that not knowing Apples process? Have you experienced Apples refurbished process? Do you know specifically what they go through to inspect the computer through stringent tests? Can you provide literal examples of how you know this? Otherwise, you can’t compare one service to another if you’re not even sure yourself of what Apple doesn’t does or not do. It really doesn’t hold much value in this discussion.

A quick Google search will render you tons of experiences from customers who bought apple refurb and are unhappy with the quality or have found defects .if you look hard enough you can find a complaint about anything.

The way I see your post is a giant deflection And now you’re telling me to use the Internet to search for anything about a bad review about Apple because I slammed Best Buy for their lackadaisical geek squad employees, which seemingly frustrates you to the point where you feel the need to defend the process as a whole versus someone who countered their experience with yours. It’s really not a fair argument, because you’re telling me what Best Buy‘s process is versus what somebody actually experienced, and their employees “spent hours sometimes days looking for errors”, when you can’t prove that maybe based off the one store you worked at. If that’s the case, then your argument is moot, as its worth just as much as mine is.

 

[dannyar]

I

We are not going to agree obviously. Reference the Bolded, Then you’re falsely assuming that they do their job properly then, which I can make the same argument that they don’t. This is a circular argument. For the third time, you’re telling me what Best Buy should do versus what they don’t do, they don’t do their job properly and it’s not just based on my own anecdotal experience(s), there are many threads on this on the internet and how is one supposed to let someone else know what their experience was at a Best Buy store if they don’t voice their opinion on the Internet? I mean, that’s what people do, they flock to the Internet when they’re researching and reviewing what others experiences are. It’s not unusual, not sure why you’re arguing this.

I don’t need to see the process to voice my opinion on the matter. And it’s not just my experience that I’m speaking for, Best Buy’s reputation for Geek squad are lazy, poorly under trained employees that don’t execute their job properly. As much as you want to tell me that they sometimes spend “hours or days after the return to inspect these computers”, then I can make the same argument that you're ‘cherry picking’ being that you don’t speak for every store what employees follow for procedure .



I never said the cashier did check the computer for defects, I stated Geek Squad did.



The fact that you want to make excuses for a company that used to work for because you claim they get ‘lazy’ based off ample discussions on the Internet about how bad their inspections are, I think speaks just as much volume for deflecting. Also, I never gave you an individual experience with details based on my return, so you can’t say that. Again, it’s circular talk it’s your experiences versus others that are contadictong your own.



And this is why your argument falls flat
In this specifc post, because how can you say that not knowing Apples process? Have you experienced Apples refurbished process? Do you know specifically what they go through to inspect the computer through stringent tests? Can you provide literal examples of how you know this? Otherwise, you can’t compare one service to another if you’re not even sure yourself of what Apple doesn’t does or not do. It really doesn’t hold much value in this discussion.



The way I see your post is a giant deflection And now you’re telling me to use the Internet to search for anything about a bad review about Apple because I slammed Best Buy for their lackadaisical geek squad employees, which seemingly frustrates you to the point where you feel the need to defend the process as a whole versus someone who countered their experience with yours. It’s really not a fair argument, because you’re telling me what Best Buy‘s process is versus what somebody actually experienced, and their employees “spent hours sometimes days looking for errors”, when you can’t prove that maybe based off the one store you worked at. If that’s the case, then your argument is moot, as its worth just as much as mine is.

I actually don't need to defend anyone or anyone .I had first had experience in the process. Also as a company I hate best buy as a whole .My deprecation wasn't pretty and I'll always hold a grudge but I don't go about spewing lies and speculation like you are .I'm actually a government employee now who in my role makes large purchases of electronics etc and have often still given them my departments business. Back to main point you made which was to be cautious buying from Best buy as to which you are implying you have had such an experience and that this is common practice .it's not. Simple as that .

 

[44267547]

I actually don't need to defend anyone or anyone .I had first had experience in the process. .

Its make it Very difficult have a discussion with you when you ignored almost every question that was asked of you prior, but yet you venture off on some tangent about your government job or something unrelated to this topic.

That said, Nothing I said was incorrect, its my opinion. Its just you just don’t agree because you are telling me one thing versus what they (Best Buy) are Supposed to do based off their training, which is variable from store to store clearly. Some of what you said Isn’t believable at all, but that’s just my take on this, regardless of your employment with Best Buy or not. You’re speaking for one store that you were employed at that you claimed to observe the open box process, but you cant start to claim A broad stroked assertion how should the company performs their services as a whole, in which they _don’t_ clearly operate uniformly. That’s completely contradictory because of what someone else shares their experiences based on what they actually experienced first hand Not knowingly what everybody at the store. Basically, to summarize this argument, you claim what you know happens in one store should apply to every store but actually does not when someone tells you otherwise based off what negative experiences they had. Regardless, I think this discussion is exhausted and as I said before, we are not going to agree.

 

[MBAir2010]

The last 5 times i tried buying something from best buys, the price was higher at the register.
In 2016 i needed a external dvd player, selected a nice one for 29 bucks, the register wanted 45 bucks, so i yelled at the register. The lady laughed, manager did not, started to call the cops.
Do not go to that store!
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I think it takes a couple if not three months. Apple will not release the first set of returns for re-selling but rather warranty repairs/replacements and then as the inventory grows, they'll move some of them over to the refurb store.

The New York Mets do the same thing!