Where I can return my macbook?

[perry8912]

I brought a 13' air (i7/8g/128g) 1 week ago, and there are two dead pixels on the screen. I dont think I can stand it.
There is no apple store near my city, however i find a bestbuy within 30KM. Can I return it there? Because I heard that the bestbuy also sell apple products or I have to send it back to apple use fedex?
Thx guys.

 

[Ann P]

If you didn't buy it at Best Buy, you'd have to send it back to Apple...

 

[firedept]

Set it up with Apple. Make arrangements with them by phone. They will set up an exchange for you. Everything is pretty much done for you by Apple.

 

[Saberon]

Call Apple and tell them you want a prepaid return label, you print out the shipping label they email you and FedEx will ship it no cost to you

 

[falconeight]

There might be an authorized repair store in your area. Go to the apple website and put in your zip when making an appointment. I know we have one apple store around me but two other mac stores provide service through apple's warranty.

 

[DarwinOSX]

If you bought it from Apple you have to return it to Apple especially since you have a custom configuration.

I brought a 13' air (i7/8g/128g) 1 week ago, and there are two dead pixels on the screen. I dont think I can stand it.
There is no apple store near my city, however i find a bestbuy within 30KM. Can I return it there? Because I heard that the bestbuy also sell apple products or I have to send it back to apple use fedex?
Thx guys.

 

[GoCubsGo]

What does it say on your receipt?

 

[617aircav]

What does it say on your receipt?

Bingo