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sb22

macrumors 6502a
Original poster
Aug 14, 2012
500
63
Hi
I got my 13 pro yesterday and ordered with AppleCare+

However when I got into general, it shows I only have 55 days to purchase.

I checked my despatch email and it shows below? Am I missing something? Does it take time to show on the phone? It’s been over 24 hours

AppleCare+ with Theft and Loss for iPhone 13 Pro​
Automatically registered with your Apple hardware.​
 
I am in the same situation. I purchased the Applecare+ with the iPhone 13 Pro pre-order via Apple Store but my iPhone 13 Pro doesn't seem to indicate it has this coverage.
 
Same boat. Even when I checked on apple.com it said I didn’t have it. However, I tried to then add it on my phone, and it said “this device is already enrolled”
 
They are backlogged with Applecare activations. It will pop in, mine just did today. they sent an email and I refreshed the settings page with the warranty info by pulling down and it populated the correct info.
 
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They are backlogged with Applecare activations. It will pop in, mine just did today. they sent an email and I refreshed the settings page with the warranty info by pulling down and it populated the correct info.
I got the email today, but refresh did not remove the notice as though AC policy was not in place.
 
I’m just posting in case I am not alone in this, but my AppleCare+ was not showing. I called Apple who told me it was cancelled - I didn’t cancel this at all worryingly. (I bought it same time as my phone!)

I have subscribed manually again now
 
I’m just posting in case I am not alone in this, but my AppleCare+ was not showing. I called Apple who told me it was cancelled - I didn’t cancel this at all worryingly. (I bought it same time as my phone!)

I have subscribed manually again now

Just make sure you’ve not been charged twice for it.
 
I’m just posting in case I am not alone in this, but my AppleCare+ was not showing. I called Apple who told me it was cancelled - I didn’t cancel this at all worryingly. (I bought it same time as my phone!)

I have subscribed manually again now
That is surprising. I am on upgrade program since iPhone 7 and and every year it takes apple care 1-4 days to show up on on my phone and in their system, but it always shows up. It had to be some kind of glitch that happened to you.
 
I kept waiting to see if it updated on my phone. Never did. I was at the apple store today for different reason and they told me to call support. When I called they said “yes, this is a known issue, I’ll get it corrected for you.”

They never said anything about cancelled. I certainly didn’t see any refunds on my credit card.
 
I had a similar issue my apple care plus took several days to show up on the phone, im guessing launch day and for about a week later the servers are getting hammered with new activations :)
 
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