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techster82

macrumors member
Original poster
Jan 21, 2006
51
0
I am trying to install the firmware update and Boot Camp in my 20" imac, but for some reason it will not open anything with a .pkg extension. I mount the image, double click the .pkg file and it tries to open for a split second, but nothing comes up on the screen. What gives?
 
techster82 said:
I am trying to install the firmware update and Boot Camp in my 20" imac, but for some reason it will not open anything with a .pkg extension. I mount the image, double click the .pkg file and it tries to open for a split second, but nothing comes up on the screen. What gives?

Two things:

1) Right click or ctrl-click on the package, and go to open with, and select Installer, if that's not the default option.

2) Assuming (1) doesn't work, open Console, which is in the Utilities folder inside the Applications folder. Press the logs button if there is no left hand pane, and in the left hand pane, look for a directory called either /library/logs/crashreporter or ~/library/logs/crashreporter, and see if there is an installer.log file in either of these areas. If there is, find a report for the time when this happened and post it.
 
Ok, I did what you said in number 1 before I posted this and Installer is the default application to open the .pkg with.

Now, I did #2 but in the utilities folder it seems like I am missing a ton of stuff. The only things inside of applications/utilities is the following:

Airport Admin Utility
Bluetooth File Exchange
Disk Utility
Installer
Ipod Software Updater
Printer Setup Utility

What the heck is going on?
 
Have you upgrading recently? Specifically from 10.4.x to 10.4.6? Do you have small children who have access to your computer?

My best solution for that would be to use the restore disks or Mac OS X Archive and Install should work.

Good luck!
 
techster82 said:
Now, I did #2 but in the utilities folder it seems like I am missing a ton of stuff. The only things inside of applications/utilities is the following:

Now...that's strange. :eek: You have tons of utilities that are part of the standard OS X installation missing... I have 23 apps, an iPod Software Updater folder, and a Java folder...and only one of them is self-party installed.

This is definitely /applications/utilities and not ~/applications/utilities, right? Hmmm...but you shouldn't even *have* a ~/applications/utilities folder.

It seems to me there may be something wrong with your installation. :( Not that this is very informative... :( Can you archive and install?
 
Everything was fine before upgrading to 10.4.6 from .5. I upgraded because it is required for boot camp. To answer your question, nobody is on this computer except me and I don't have kids. I will try archive and restore if someone can direct me as how to do it.
 
With the included Mac OS disks, you should have one called Mac OS install or something similar. Stick it in and hold down c. the initial installer will come up and then you click archive and install. It will save all your files and 3rd party applications, but upgrade/install the apple ones. I'm sure it mentions it in the manual (gasp) so you can look there.
 
On the phone with Apple now trying to see if this is a recurring problem. And yes, I know how to use the manual. :)
 
Doing an Archive and Install on it now. Hopefully this will take care of the problem but the Apple tech had no idea what happened. The harddrive was fine with no errors. Anybody who said Apple doesn't have as many crappy updates as Windows is a Liar.
 
techster82 said:
Anybody who said Apple doesn't have as many crappy updates as Windows is a Liar.

Oh, I'm pretty sure the *frequency* is lower. ;) But seriously, I've been doing OS X updates since about 10.3.4, and I've never heard of a problem like this. It doesn't make this any less frustrating, and I understand that. But I wouldn't walk out with the expectation that this will happen with every update, because it almost certainly will not....
 
All is good now. I am typing this in Internet Explorer on a Windows 20" iMac. So far I have found that launching AIM causes the computer to automatically restart. Go figure.
 
I just had to go through this process to fix my Mac. The Archive Install fixed all of my issues preventing me from opening pkg files and installing applications.
 
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