I hate wacom's hardware choices so much. Their cintiq line has seen dead pixel claims, and their policy is somewhat abstract there. Intuos3 had a usb cable pinching issue. The 4 had poor soldering. The 5 now has a fixed surface with a yet to be determined fee and turnaround for replacement. On older models I went through on of the top sheets per year or so due to wear. I could just peel off the old one and apply its replacement. The cintiqs get surface wear too, yet they don't have any kind of top sheet layer. I wish they'd address some of these issues for once.