ical can't
Greetings:
Received new powermac G5 2.3, bought Teach yourself visually Tiger book, followed along and discovered that iCal has the wrong icon and doesn't open. Called Apple, about that and other problems, reinstalled the software, problem still there so Apple says files were corrupted during factory install. Apple says do a clean install and start anew. He says he hopes it's not the hardware.
Although I have had trouble free pc's for 20 years, this is my first Mac. The mac rep where I bought it says he wouldn't do that. I am at a loss, particularly since I know very little (nothing?)about the inner workings of computers. Mine have always just done what they're supposed to without a hitch.
Thanks for any suggestions. My son says I must have messed something up. Is that possible?