wasn't sure whether to put this under MacBook or networks, or what. also just realised I cant remember if she's on el kapitan or serra.
anyway this laptop has been her old faithful for nearly a decade, a few new power cables and she could do with a new battery and the trackpad is a bit hit and miss, but she works fine.
just in the last couple of weeks, it wouldn't connect to wifi. in the house there's 3 connections appear as the router has normal plus 5g, and then theres an extender in the bedroom.
lots of restarting and whatnot and all of a sudden it connected to one of them and worked fine for a fortnight. then something happened last night, the internet went off so I unplugged our router and plugged it back in and everything else works except the MacBook. I left the extender box unplugged for a bit In case it was this causing problems with ip address allocations.
if I try to connect with the dropdown menu at the top of the screen, or from the network settings, it will only show me generally the 5g connection even though my phone can see all three. at various times I will see the other two connections but not often. clicking on them gives a unable to connect message. forgetting the connection means itll ask me the password then unable to connect.
I was using a smart dns but removed the dns entries.
if I use the help to connect wizard the same happens except it explicitly says the password is wrong, when its not and this happens with all 3 connections.
any ideas'
anyway this laptop has been her old faithful for nearly a decade, a few new power cables and she could do with a new battery and the trackpad is a bit hit and miss, but she works fine.
just in the last couple of weeks, it wouldn't connect to wifi. in the house there's 3 connections appear as the router has normal plus 5g, and then theres an extender in the bedroom.
lots of restarting and whatnot and all of a sudden it connected to one of them and worked fine for a fortnight. then something happened last night, the internet went off so I unplugged our router and plugged it back in and everything else works except the MacBook. I left the extender box unplugged for a bit In case it was this causing problems with ip address allocations.
if I try to connect with the dropdown menu at the top of the screen, or from the network settings, it will only show me generally the 5g connection even though my phone can see all three. at various times I will see the other two connections but not often. clicking on them gives a unable to connect message. forgetting the connection means itll ask me the password then unable to connect.
I was using a smart dns but removed the dns entries.
if I use the help to connect wizard the same happens except it explicitly says the password is wrong, when its not and this happens with all 3 connections.
any ideas'