I purchased a 15” 2012 rMBP in 2012 in the UK. In 2017 I went into an Apple Store to replace the battery. This was back when they had problems with supply and they offered me a free battery replacement if I was willing to wait, or pay for the battery replacement (£200 or however much it was) and they would give me a new 2017 rMBP straight away. I opted to pay because it seemed like too good a deal to pass up.
Skip to today and I’m starting to have intermittent problems with a sticky ‘s’ key. I’m now based in New Zealand which doesn’t have any Apple Stores, only AASP.
Will an AASP from a different country than I bought the laptop in honour the Keyboard Service Program? Where do I stand considering I originally purchased my laptop in 2012, will I be covered under the Program? Although I did pay a sum of money in 2017. Also the keyboard layout is different in the UK vs NZ.
Skip to today and I’m starting to have intermittent problems with a sticky ‘s’ key. I’m now based in New Zealand which doesn’t have any Apple Stores, only AASP.
Will an AASP from a different country than I bought the laptop in honour the Keyboard Service Program? Where do I stand considering I originally purchased my laptop in 2012, will I be covered under the Program? Although I did pay a sum of money in 2017. Also the keyboard layout is different in the UK vs NZ.
