H heliocentric Guest Original poster Nov 26, 2008 385 0 May 31, 2011 #1 my 2010 macbook has started to crack around both hinges (attached example of one of the sides). I wouldn't say I have been rough with it or dropped it. Just normal use... will they fix it? thanks Attachments photo 1.jpg 253.9 KB · Views: 159
my 2010 macbook has started to crack around both hinges (attached example of one of the sides). I wouldn't say I have been rough with it or dropped it. Just normal use... will they fix it? thanks
miles01110 macrumors Core Jul 24, 2006 19,260 38 The Ivory Tower (I'm not coming down) May 31, 2011 #2 Might as well try and take it in to see if they will fix it for free...assuming it's still under warranty.
Might as well try and take it in to see if they will fix it for free...assuming it's still under warranty.
P patp Guest Apr 10, 2008 849 1 May 31, 2011 #3 If its hardware that is failing they should replace it.
H heliocentric Guest Original poster Nov 26, 2008 385 0 May 31, 2011 #4 its in warranty till september
B Bear macrumors G3 Jul 23, 2002 8,088 5 Sol III - Terra May 31, 2011 #5 And if it wasn't in warranty, it looks like it would be covered by the MacBook Bottom Case Replacement Program anyway.
And if it wasn't in warranty, it looks like it would be covered by the MacBook Bottom Case Replacement Program anyway.
miles01110 macrumors Core Jul 24, 2006 19,260 38 The Ivory Tower (I'm not coming down) May 31, 2011 #6 Bear said: And if it wasn't in warranty, it looks like it would be covered by the MacBook Bottom Case Replacement Program anyway. Click to expand... Well...no. The Case Replacement program clearly states the issue they are correcting: Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. Click to expand... ...not cracking near the hinge.
Bear said: And if it wasn't in warranty, it looks like it would be covered by the MacBook Bottom Case Replacement Program anyway. Click to expand... Well...no. The Case Replacement program clearly states the issue they are correcting: Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. Click to expand... ...not cracking near the hinge.