Friend just bought a hp laptop from curry. It had McAfee on, so I uninstalled it successfully as was the standard trial, then went to action centre (its 8.1), and tired to enable the MS antivirus and defender, but when I click "turn on" it jumps to the system32 folder?
I've restarted, downloaded and ran the McAfee uninstall program, tried starting the defender service in services.msc but fails on error 577.
I seem to have tried everything now but just fails/opens up the system32 folder. Googling sees it as a conflict with another AV program or something, I've looked in the control panel>installed programs, and nothing there it AV, spybot etc.
Its so frustrating this, heres me trying to help and now it won't enable the 2 important things on the laptop!
Any help, as a last resort going to have to do a factory restore, which I don't want to do as its all setup with office, email, etc etc.
thanks
I've restarted, downloaded and ran the McAfee uninstall program, tried starting the defender service in services.msc but fails on error 577.
I seem to have tried everything now but just fails/opens up the system32 folder. Googling sees it as a conflict with another AV program or something, I've looked in the control panel>installed programs, and nothing there it AV, spybot etc.
Its so frustrating this, heres me trying to help and now it won't enable the 2 important things on the laptop!
Any help, as a last resort going to have to do a factory restore, which I don't want to do as its all setup with office, email, etc etc.
thanks
As an Amazon Associate, MacRumors earns a commission from qualifying purchases made through links in this post.