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Eric Noa

macrumors 6502
Original poster
Nov 4, 2008
266
2
I just finished installing Windows 7 32bit on my Mid 2007 iMac and after the installation everything was working flawlessly and I proceeded to install the Windows Support Software and after it was done it restarted my computer and when it booted back on neither my wireless apple keyboard or magic mouse work and I can't get pass the welcome screen where I type in my password. Any ideas on how to fix this issue?
 
I assume you are talking about when running Windows.

It could be something as simple as bluetooth in Windows got turned off in the update, or you need to reconfigure the devices to work with that system. If you have a USB mouse and keyboard to use just to get to the settings then I think you should be peachy.
 
I assume you are talking about when running Windows.

It could be something as simple as bluetooth in Windows got turned off in the update, or you need to reconfigure the devices to work with that system. If you have a USB mouse and keyboard to use just to get to the settings then I think you should be peachy.

Yes you are correct the issue is when running windows and no I don't have a USB mouse or keyboard. Any other way getting around this than having to go purchase a USB mouse and keyboard?
 
Yes you are correct the issue is when running windows and no I don't have a USB mouse or keyboard. Any other way getting around this than having to go purchase a USB mouse and keyboard?

If it is simply a settings issue which hopefully it is, then I do not see any way around getting something wired/infrared (still technically wired).

Just borrow one from someone. Windows does a good job recognizing USB so any keyboard will just plug and play. You really should only need it for a few minutes if that is your issue.
 
If it is simply a settings issue which hopefully it is, then I do not see any way around getting something wired/infrared (still technically wired).

Just borrow one from someone. Windows does a good job recognizing USB so any keyboard will just plug and play. You really should only need it for a few minutes if that is your issue.

Lets say thats not the issue then what else might be the problem? how could I fix it ?
 
The only other explanation that I can think of is if the drivers update you did could have possibly disabled the bluetooth or made it not work correctly for windows. That is about the only other explanation I can think of if you can connect well through the OSX side still. So the first one is better for you.
 
Still not working. I got a USB mouse and I plugged it in and try adding my apple keyboard and mouse and nothing. Any ideas what else I could do?
 
Got it to work.

Here is what I did.

Right click on "Computer" in the start menu and select "Properties"
Click on "Device Manager" in the left column.
Open "Bluetooth Radios"
Select "Generic Bluetooth Adapter". Open it and select the "Driver" tab.
Click "Update Driver"
Click "Browse my computer for driver software"
Click "Let me pick from a list of device drivers on my computer"
Click off "Show compatible hardware" --MS is stupid where this is concerned.
Select "Apple Inc." from the Manufacturer column.
For me, I know I have a Broadcom chip, so I selected "Apple Broadcom Built-in Bluetooth"
Click Next. Windows may try to dissuade you from installing the driver, but force it to anyway.
 
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