Wiped clean but now what?

[linda1224]

I have a new MacBook Pro that had the wrong information uploaded to it and now I am trying to get back to the set up like brand new. I did the Command R several times and now when I get to disk utility it only shows container disk 1. What can I do to get the drive back to reinstall the os?

 

[hotsauce]

Im pretty sure you need a boot drive using a usb thumb drive. Hope someone with more knowledge will chime in here.

 

[dacama]

Linda,

I think you're going to need a bootable USB drive with the OS on it to continue.

More than likely, the clean wipe also wiped the recovery partition that should have allowed the Command R functionality / internet recovery.

If there are any nearby Apple stores, maybe they can help you?

 

[DeltaMac]

A bootable USB drive with installer would get your system back to original more quickly, but an external drive, or a bootable USB stick, is not necessary.

Here's an Apple support article that tells you, step-by-step, how to get the system installed again.
https://support.apple.com/en-us/HT204904

 

[linda1224]

A bootable USB drive with installer would get your system back to original more quickly, but an external drive, or a bootable USB stick, is not necessary.

Here's an Apple support article that tells you, step-by-step, how to get the system installed again.
https://support.apple.com/en-us/HT204904

[doublepost=1519763895][/doublepost]Thanks a bunch! Finally found the correct steps in the Support article. You're the best!