Got a friend who's using a PowerBook G4. Like me, she subscribes to a wireless broadband ISP in Ireland (the same one as me). But lately she hasn't been able to connect.
I went over to her house, bringing my own PowerBook. She's using OS 10.2, I'm using Panther, and my PowerBook is a slightly more recent model - hers has black keys, mine are silver light-up ones, for instance; mine came pre-loaded with Panther, and won't start up in Classic (dammit).
She uses Quark in Classic, which I used to but don't any more; ditto Photoshop. She uses Mail while I use Eudora; she uses Internet Explorer while I use Safari.
I figured that if I connected my PowerBook to her ethernet feed to her roof antenna (not a modem, but a Breeze gadget that interprets between computer and antenna), and it connected, then we'd know the problem was with the antenna or the line or the Breeze gadget. So I did.
Now my computer couldn't connect either. We went back to my house and she tried my line; no dice; *I* tried my line; no dice.
I managed to get myself back online by looking in my System Prefs - the modem, AppleTalk, BlueTooth and Airport were all switched on. When I switched them off, I was back in business.
But she has no such luck. She's tried doing the OS 10.2 equivalent, but still can't connect to her email server or to the Web.
Now, what I'm wondering is whether it's possible that the wireless ISP may have added firmware to her connecting-gadget (which they do all the time), and that it might have changed it so it won't talk to Macs.
Anyone got any experience of this kind of fault?
I went over to her house, bringing my own PowerBook. She's using OS 10.2, I'm using Panther, and my PowerBook is a slightly more recent model - hers has black keys, mine are silver light-up ones, for instance; mine came pre-loaded with Panther, and won't start up in Classic (dammit).
She uses Quark in Classic, which I used to but don't any more; ditto Photoshop. She uses Mail while I use Eudora; she uses Internet Explorer while I use Safari.
I figured that if I connected my PowerBook to her ethernet feed to her roof antenna (not a modem, but a Breeze gadget that interprets between computer and antenna), and it connected, then we'd know the problem was with the antenna or the line or the Breeze gadget. So I did.
Now my computer couldn't connect either. We went back to my house and she tried my line; no dice; *I* tried my line; no dice.
I managed to get myself back online by looking in my System Prefs - the modem, AppleTalk, BlueTooth and Airport were all switched on. When I switched them off, I was back in business.
But she has no such luck. She's tried doing the OS 10.2 equivalent, but still can't connect to her email server or to the Web.
Now, what I'm wondering is whether it's possible that the wireless ISP may have added firmware to her connecting-gadget (which they do all the time), and that it might have changed it so it won't talk to Macs.
Anyone got any experience of this kind of fault?