Word and excel keep crashing

[mirikitty84]

I am a regular Mac user and have always used Office rather than pages. Recently both Word and Excel have stopped working. As soon as I open a page, it immediately crashes. This has never happened before. I really have no idea whether I have a virus or whether there is something wrong with my computer.

Can anyway give me advice?

 

[miles01110]

Is this Office 2011 for OS X or Office 2010 for Windows? In either case, have you applied all the latest updates?

 

[mirikitty84]

I bought my computer in 2008, and have never updated office (i'm sorry!). It appears that I have 10.0.0, which leaves me wondering how my computer is still working.

 

[dustinsc]

Since this is the Windows on the Mac thread, it might be helpful to know what the OS you're using is. And which version of Office? If it's Office 2010 on Windows, then you might look at some additional sites for help.

For example, http://www.google.com/search?btnG=1&pws=0&q=Office+2010+crashing&safe=active

 

[mirikitty84]

I am using OS X 10.05.8 but my version of office seems to be really old. There seems to be a lot of advice on the web for office 2008 and later. But nothing really for the earlier editions.