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Perplexer

macrumors newbie
Original poster
Nov 1, 2011
15
1
I have two e-mail addresses (aliases) (for example jim@jimsemail.com and jimmy@jimsemail.com) running under one (same) username "jimmy" and the same password on the same mail server (basically one e-mail account with two e-mail address aliases). I wanted to have both added to my iPad 2 running iOS 5. I added the first without a problem, but when I tried to add the second one, the iPad complained that an account with the username "jimmy" already exists and gave me a prompt window with two options, "Cancel" and "Edit". Cancel was supposed to cancel the whole e-mail account creating procedure and take me back to Settings/Mail, and "Edit" was supposed to take me back to editing this e-mail account so I could change it (select another username). It turned out that both "Cancel" and "Edit" threw me out of the editing procedure and put me back into Settings/Mail. Seems like a bug.

I managed to use a workaround to add my second e-mail address account (alias) to the iPad 2 with the same account username. I started creating the second account and filled in all the information but I intentionally mystyped the username as "jimmo". Now when I tapped "Done" the iPad wanted to verify the account (as normal) but soon warned me that either the username or password were incorrect and that the account may not work correctly, but it did allow me to add it. I then went in and edited this second account and changed it's incoming mail server username to "jimmy".

Now I have both e-mail addresses (aliases) using one account correctly set-up. Just thought I'd write this in case anyone would encounter the same problem/bug.

EDIT: When using Mail application to check e-mails I am getting sporadic "Cannot Get Mail: The user name or password for "<name_of_account> is incorrect." The password is correct and it works when I retry. If I disable one of the accounts in the Settings/Mail (set to Inactive) then the other one (using the same password on the same server) works without hiccups. They definitely have to work on this bug and fix it.
 
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