World's Most Outrageous Guest Requests

[mscriv]

At the world's top luxury hotels, no task for the concierge is impossible. The following are some of the most unique and interesting requests made--and filled--by the hotel staff.

Le Saint-Sulpice Hotel
Montreal

A pop star staying at this boutique hotel during the making of a movie insisted on drinking raw milk — straight from the cow — first thing every morning as part of a strict dietary regimen she was following.

Then concierge Patrick Huynh made regular trips in the middle of the night to a farm a couple of hours outside of the city in order to be back in time for the guest's breakfast. He'd worked out a barter with the dairy farmer: free raw milk in exchange for a night's stay at the snazzy boutique hotel. Huynh even opted to milk the cow himself — in his concierge suit.

Brown's Hotel
London

Head Concierge Simon Thomas once was asked to purchase a house and all of its contents for a loyal guest — sight unseen. A Middle Eastern traveler once asked him to ship 21 live deer to Kuwait — a 21st birthday surprise for his daughter.

The Sagamore Resort
Lake George, N.Y.

Sometimes a guest's requests are so outrageous they cannot be fulfilled, no matter how dedicated the concierge. At this Victorian-era resort a guest asked the concierge to promptly "send engineering to my room to change my fireplace from gas-burning to wood-burning."

Another guest who was getting poor cellphone reception urged the concierge to have a cell tower installed at once. Another guest begged the concierge to find an all-day sitter for his 4-year-old son on Christmas Day; the concierge found not one, but two.

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It blows my mind when I hear stories like this. It's amazing on two fronts, first that people actually live this way and second that the employees who "serve" these people are able to pull this stuff off successfully.

 

[miles01110]

The customer really is king.

 

[Sdashiki]

The really rich and demanding customer really is king.

Fixed that for you.

 

[ucfgrad93]

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It blows my mind when I hear stories like this. It's amazing on two fronts, first that people actually live this way and second that the employees who "serve" these people are able to pull this stuff off successfully.

Agreed. That said, some people simply have more money than common sense or manners.

 

[nbs2]

Agreed. That said, some people simply have more money than common sense or manners.

The first two hotels - meh. While extreme, they are simple questions of value proposition. Getting fresh raw milk could possibly have been delivered for a small premium - that the concierge went above and beyond is a reflection of his dedication and work ethic. Even the house and deer aren't that big a deal - I'm not sure about the house (perhaps impatience to take possession), but the deer don't seem that different from getting a puppy for your kid's birthday.

The last two paragraphs, however, I agree.

 

[Unspeaked]

A pop star staying at this boutique hotel during the making of a movie insisted on drinking raw milk — straight from the cow — first thing every morning as part of a strict dietary regimen she was following.

Is there any doubt this is Prince?

(She aside...)

 

[Lord Blackadder]

Agreed. That said, some people simply have more money than common sense or manners.

Given enough money, it seems you can get by without either - or much else in the way of normal human characteristics for that matter.