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XP Machine Can't Connect To Airport Extreme

S

spimp31

macrumors member
Original poster
Feb 13, 2003
76
0
I have an iMac, powerbook, macbook, apple tv, and airport express all connected successfully on my AEBS. However, I have a PC that can't connect to the airport fully. It gets stuck on "acquiring network address". The AEBS lists the mac address under wireless clients, but when I check the logs I see the following log reporting relating to the client:

"Aug 24 02:07:28 Severity:5 Associated with station 00:18:4d:7a:51:4c
Aug 24 02:07:29 Severity:5 Installed unicast TKIP key for supplicant 00:18:4d:7a:51:4c
Aug 24 02:07:32 Severity:5 Deauthenticating with station 00:18:4d:7a:51:4c (reserved 2).
Aug 24 02:07:32 Severity:5 Disassociated with station 00:18:4d:7a:51:4c"

I am using WPA2 security, and the PC is connecting using a Netgear 108 Mbps Wireless PCI adapter (WG311T). Windows firewall is off, and all settings for the wireless connection are set to proper defaults... so I don't know why it can't establish a full connection and gain internet activity.

What can I do to remedy this situation? Does anyone have experience with an issue like this relating to an XP/Win OS client trying to connect to an AEBS?
 
spimp31 said:
I have an iMac, powerbook, macbook, apple tv, and airport express all connected successfully on my AEBS. However, I have a PC that can't connect to the airport fully. It gets stuck on "acquiring network address". The AEBS lists the mac address under wireless clients, but when I check the logs I see the following log reporting relating to the client:

"Aug 24 02:07:28 Severity:5 Associated with station 00:18:4d:7a:51:4c
Aug 24 02:07:29 Severity:5 Installed unicast TKIP key for supplicant 00:18:4d:7a:51:4c
Aug 24 02:07:32 Severity:5 Deauthenticating with station 00:18:4d:7a:51:4c (reserved 2).
Aug 24 02:07:32 Severity:5 Disassociated with station 00:18:4d:7a:51:4c"

I am using WPA2 security, and the PC is connecting using a Netgear 108 Mbps Wireless PCI adapter (WG311T). Windows firewall is off, and all settings for the wireless connection are set to proper defaults... so I don't know why it can't establish a full connection and gain internet activity.

What can I do to remedy this situation? Does anyone have experience with an issue like this relating to an XP/Win OS client trying to connect to an AEBS?
Click to expand...

Are you sure you have the right mac address for the PC.

Aug 24 02:07:29 Severity:5 Installed unicast TKIP key for supplicant 00:18:4d:7a:51:4c
Click to expand...
looks like your WPA2 key is wrong on the PC
 
Well I'm sure that the MAC address listed in the AEBS wireless clients is the PC. And why would it be the WPA2 key that's incorrect? That's obviously not the problem or I wouldn't be able to connect to the network at all.
 
spimp31 said:
Well I'm sure that the MAC address listed in the AEBS wireless clients is the PC. And why would it be the WPA2 key that's incorrect? That's obviously not the problem or I wouldn't be able to connect to the network at all.
Click to expand...

Can you ping the AEBS? What happens if you turn off all your security? Does it connect
 
spimp31 said:
Well I'm sure that the MAC address listed in the AEBS wireless clients is the PC. And why would it be the WPA2 key that's incorrect? That's obviously not the problem or I wouldn't be able to connect to the network at all.
Click to expand...

I'm having this same problem with a Windows PC and a D-Link Print Server. Yet, I have another Windows PC that connects just fine, and all of my Macs connect just fine.

I was wondering: the PC gives two options for the WPA or WPA2 settings - one is AES, and the other is TKIP. Which one of these should be selected in what cases? I thought that TKIP went with WPA, and AES went with WPA2, but I really don't know for certain, and both appear in the settings.

The AEBS is set to WPA/WPA2 Personal, in case you were wondering about that.
 
Some PC Wireless cards/adapters don't work with WPA encryption

I started another thread on this w/out seeing this one first. Sorry. New to discussions. I spent 5 hrs. w/ Apple today trying to solve this issue. Here is the info i learned:My PC Notebook XP has a new Linksys wireless card that is 64 and 128 bit supporting WEP encryption only. We tried changing AEBS to WEP with a 13 letter password. no luck either. Apple was stumped. We could see the network but not connect to it. I tried entering the password many times and changing it also. No luck. they tried everything with me and I spoke w/ 3 apple techs in total. Finally we set encryption to "NONE" and i connected fine so they said it is for sure the wireless card. I am thinking about buying a different card that is WPA2 compatible (256 bit) but it is very expensive.
Does this make sense? Any thoughts? Are there any PCs out there connecting successfully and if so what wireless cards/apapters are you using?
 
I have a PC with an aftermarket wireless card, it doesn't even give me the option of WPA encryption. So I was left with the only option of changing my network to WEP. After thinking about it for a couple of minutes, I pitched the PC out the window. ( It seems content with it's lot out there)
 
dsnort. I would be happy if I at least had WEP! Did you connect at all?
 
I connected but with all encryption turned off. scary. Buying a dlink wireless adapter that supposedly will encrypt for WPA2 however it does not say the bit rate. Apple said it has to be 256 bit to do this and all the PC adapters I found said WPA2 support but they were still 128 bit. what the ?
 
vkirk said:
I started another thread on this w/out seeing this one first. Sorry. New to discussions. I spent 5 hrs. w/ Apple today trying to solve this issue. Here is the info i learned:My PC Notebook XP has a new Linksys wireless card that is 64 and 128 bit supporting WEP encryption only. We tried changing AEBS to WEP with a 13 letter password. no luck either. Apple was stumped. We could see the network but not connect to it. I tried entering the password many times and changing it also. No luck. they tried everything with me and I spoke w/ 3 apple techs in total. Finally we set encryption to "NONE" and i connected fine so they said it is for sure the wireless card. I am thinking about buying a different card that is WPA2 compatible (256 bit) but it is very expensive.
Does this make sense? Any thoughts? Are there any PCs out there connecting successfully and if so what wireless cards/apapters are you using?
Click to expand...

I got a DLink Draft-N PCI card (DWA-542) for my desktop, and it connects fine to my AEBS. To get it to connect in linux I even had to specifically pick WPA2 rather than WPA.

I'm very confused that your linksys card wouldn't support WPA... did you buy something used or really old? Are there new drivers for it? I've set up networks for people before with linksys cards, and getting a driver update added WPA... it shouldn't require too much in the way of hardware support.

FYI, 802.11n doesn't even allow WEP, because it's so insecure. So if you get a Draft N card, you should be set.
 
I am having a problem with similar symptoms.

I have an Airport Extreme which has had a Windows XP machine connected for 6+ months. Now the PC cannot connect. Windows Networking says there is no wireless networks. Intel networking sees the wireless network but does not make a connection and gives no errors. I looked on the AEBS and saw that I'm getting the following messages in my log.


Apr 24 09:19:42 Severity:5 Associated with station 00:13:02:9c:f7:ed
Apr 24 09:19:45 Severity:5 Deauthenticating with station 00:13:02:9c:f7:ed (reserved 2).
Apr 24 09:19:45 Severity:5 Disassociated with station 00:13:02:9c:f7:ed


--- I checked my PC and the MAC address matches so I know that at some level they know each other exist. I looked at the log further but don't now what the rest indicates. Any ideas?


Apr 24 09:05:12 Severity:5 Initialized (firmware 7.3.1).
Apr 24 09:05:15 Severity:5 (WAN) link state is Up.
Apr 24 09:05:15 Severity:5 Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
Apr 24 09:05:15 Severity:5 Binding added for udp, 0.0.0.0:4500 to 10.0.1.198:4500 with lifetime 3600
Apr 24 09:05:15 Severity:5 Binding added for udp, 0.0.0.0:32769 to 10.0.1.198:5353 with lifetime 3600
Apr 24 09:05:15 Severity:3 No Address for NTP server time.apple.com.
Apr 24 09:05:15 Severity:5 Rotated TKIP group key.
Apr 24 09:05:26 Severity:5 Associated with station 00:04:20:06:ba:15
Apr 24 09:05:26 Severity:5 Installed unicast CCMP key for supplicant 00:04:20:06:ba:15
Apr 24 09:08:30 Severity:5 Clock synchronized to network time server time.apple.com (adjusted +179 seconds).
Apr 24 09:08:50 Severity:5 Connection accepted from fe80::21b:63ff:feaa:5baa%bridge0:65513.
Apr 24 09:08:54 Severity:5 Connection accepted from fe80::21b:63ff:feaa:5baa%bridge0:65514.
Apr 24 09:11:30 Severity:5 Associated with station 00:1b:7a:bf:b8:f4
Apr 24 09:11:30 Severity:5 Installed unicast TKIP key for supplicant 00:1b:7a:bf:b8:f4
Apr 24 09:11:41 Severity:5 Disassociated with station 00:1b:7a:bf:b8:f4
Apr 24 09:11:41 Severity:5 Rotated TKIP group key.
Apr 24 09:13:29 Severity:5 Associated with station 00:1b:7a:bf:b8:f4
Apr 24 09:13:29 Severity:5 Installed unicast TKIP key for supplicant 00:1b:7a:bf:b8:f4
Apr 24 09:13:40 Severity:5 Disassociated with station 00:1b:7a:bf:b8:f4
Apr 24 09:13:41 Severity:5 Rotated TKIP group key.
Apr 24 09:15:29 Severity:5 Associated with station 00:1b:7a:bf:b8:f4
Apr 24 09:15:29 Severity:5 Installed unicast TKIP key for supplicant 00:1b:7a:bf:b8:f4
Apr 24 09:15:40 Severity:5 Disassociated with station 00:1b:7a:bf:b8:f4
Apr 24 09:15:40 Severity:5 Rotated TKIP group key.
Apr 24 09:17:29 Severity:5 Associated with station 00:1b:7a:bf:b8:f4
Apr 24 09:17:29 Severity:5 Installed unicast TKIP key for supplicant 00:1b:7a:bf:b8:f4
Apr 24 09:17:39 Severity:5 Connection accepted from fe80::21b:63ff:feaa:5baa%bridge0:49206.
Apr 24 09:17:40 Severity:5 unloading current configuration.
Apr 24 09:17:40 Severity:5 Disassociated with station 00:1b:7a:bf:b8:f4
Apr 24 09:17:41 Severity:5 Rotated TKIP group key.
Apr 24 09:17:58 Severity:5 (WAN) link state is Up.
Apr 24 09:17:58 Severity:3 No Address for NTP server time.apple.com.
Apr 24 09:17:58 Severity:5 Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
Apr 24 09:17:58 Severity:5 Rotated TKIP group key.
Apr 24 09:17:58 Severity:5 Internet Configuration leased -- host <69.181.52.211/255.255.252.0> gateway <69.181.52.1> dns <68.87.76.178 68.87.78.130> wins lease <282510> domain <hsd1.ca.comcast.net.>

Apr 24 09:18:00 Severity:5 Binding added for udp, 69.181.52.211:4500 to 10.0.1.198:4500 with lifetime 3600
Apr 24 09:18:00 Severity:5 Binding added for udp, 69.181.52.211:32769 to 10.0.1.198:5353 with lifetime 3600
Apr 24 09:18:08 Severity:5 Associated with station 00:04:20:06:ba:15
Apr 24 09:18:08 Severity:5 Installed unicast CCMP key for supplicant 00:04:20:06:ba:15
Apr 24 09:18:10 Severity:5 Connection accepted from fe80::21b:63ff:feaa:5baa%bridge0:49217.
Apr 24 09:18:11 Severity:5 Connection accepted from fe80::21b:63ff:feaa:5baa%bridge0:49275.
Apr 24 09:18:13 Severity:5 Clock synchronized to network time server time.apple.com (adjusted +0 seconds).
Apr 24 09:19:42 Severity:5 Associated with station 00:13:02:9c:f7:ed
Apr 24 09:19:45 Severity:5 Deauthenticating with station 00:13:02:9c:f7:ed (reserved 2).
Apr 24 09:19:45 Severity:5 Disassociated with station 00:13:02:9c:f7:ed
Apr 24 09:19:45 Severity:5 Associated with station 00:13:02:9c:f7:ed
Apr 24 09:19:48 Severity:5 Deauthenticating with station 00:13:02:9c:f7:ed (reserved 2).
 
Hate to butt in, but I've been reading some posts about a WPA2 hotfix for Windows XP. Have you all tried installing this? Sorry I can't link to a download page, but I'm sure you could search Microsoft's site for it?
 
Microsoft WPA2 Hotfix Fixes Airport Extreme Connections

To fix connection issues to Airports from PCs, just google WPA2 Fix for XP . One of the top links will be direct to the download site for the 2005 WPA2 HotFix from Microsoft.

Now for my Rant... This is a hot fix that was released by Microsoft in 2005. Even brand new laptops being sold today, with XP, and then running the 116 updates from Microsoft will not automatically get this update! You must manually search, download and run it. How does Microsoft continue to have such garbage support?
 
PC slow connecting to Airport Extreme

I had a somewhat similar problem where my XP was stuck for a minute or two connecting to Airport Extreme. The problem was solved by switching "Data Encryption" in my PC wireless connection settings from AES to TKIP. Hope this helps.
 
...my netgear WG511 "G" card didn't support WPA so I just found a cheap belkin "G" card... at newegg.com it was a shell shocker for $9.95... it supports WPA and works fine in my 8+ yr old Toshiba 1905-s303...(didn't want to spend money on an N card for such an old machine)...
 
Try doing this, it works for me

I have been trying all sorts of ways to solve the problem until I looked more closely into the wireless network properties. I noticed that the length of the network key is shorter then my indicated password, no matter how many times I tried to type the correct password of 10 characters/digits, the end result is the network key always show only 8 characters/digits. I don't know if Windows only accept maximum of 8 characters/digits.

So, I had to go to my Airport Utility and change the 'Wireless' password to reflect only 8 characters/digits. The 'Base Station' password is left unchanged. After doing that, the laptop with Window Xp connected without anymore problem and with WPA2-PSK and AES still activated too.

My 2 cents worth
 
I just started getting the same problem. Only for me it's iPhones that can't connect. Both my iPhone4 and my gf's 3gs won't connect. iPad2, Macbooks etc. connect just fine. It's only the iPhones and nothing has been updated recently.
 
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