Hey all
I'm having a problem with a server where I work. Here's the story.
We had a g3 B&W running ASIP 6.3, and external firewire HD's holding the data. This machine was on it's last leg, so we set up a G4 tower running 10.2 moved the firewire HDs over, migrated the users, and hoped for the best. I went ahead and installed Norton Systemworks for X, and updated it. I did this to clean up any viruses (virii?) in the data, and to optimize and defrag the external HDs. Well every thing seemed to be ok, but when more than a few people logged on it would crash every time. We thought it might be a hardware issue, because the logs would show no problems.
So we decided to move everything over to our new xserve. I installed the Norton program again and used it to check the data on the external HD's (since the other machine kept freezing.). Guess what? We have the exact same problem on our xserver.
So we uninstalled Nortons thinking this would make a difference. It did not.
All of the firewire cables are brand new, and work fine.
We have unlimited liscences for X, so it is a not a liscencing issue.
On the accounts where they use multiple logins at the same time, the server is set up to allow it.
About the only thing I haven't done is reinstall the OS, which I am averse to do, because we are in the middle of the school year (I will do it if necessary, though).
Does anybody have any suggestions which way to take my investigation of this issue? Does any one have a clues as to what caused this in the first place?
Thanks for the help
I'm having a problem with a server where I work. Here's the story.
We had a g3 B&W running ASIP 6.3, and external firewire HD's holding the data. This machine was on it's last leg, so we set up a G4 tower running 10.2 moved the firewire HDs over, migrated the users, and hoped for the best. I went ahead and installed Norton Systemworks for X, and updated it. I did this to clean up any viruses (virii?) in the data, and to optimize and defrag the external HDs. Well every thing seemed to be ok, but when more than a few people logged on it would crash every time. We thought it might be a hardware issue, because the logs would show no problems.
So we decided to move everything over to our new xserve. I installed the Norton program again and used it to check the data on the external HD's (since the other machine kept freezing.). Guess what? We have the exact same problem on our xserver.
So we uninstalled Nortons thinking this would make a difference. It did not.
All of the firewire cables are brand new, and work fine.
We have unlimited liscences for X, so it is a not a liscencing issue.
On the accounts where they use multiple logins at the same time, the server is set up to allow it.
About the only thing I haven't done is reinstall the OS, which I am averse to do, because we are in the middle of the school year (I will do it if necessary, though).
Does anybody have any suggestions which way to take my investigation of this issue? Does any one have a clues as to what caused this in the first place?
Thanks for the help
