"You do not have permission to access the requested resource"

[cww]

I'm trying to update an iPad3 and an iPhone 4S to iOS7, via iTunes, and I'm getting the error

There was a problem downloading the software for the iPad/ iPhone. You do not have permission to access the requested resource

Is this going to be an issue because of Apple servers being overwhelmed? Or is something else afoot here?

 

[Craftybanana]

I haven't been able to update because of this error either, I've been trying every so often for the past few hours and still no luck.

 

[cww]

This error doesn't show up for me (atm), but during download I'm getting error 9006.

Which a google search gave me this: http://www.gottabemobile.com/2013/09/18/fix-itunes-error-9006-upgrading-ios-7/

Might just have to wait until tomorrow

 

[mattbisme]

Resolved

Signing out of the iTunes store and back in again worked for me. It had me verify my account information first, but afterwards, the download finally began (despite partially downloading and failing the first time).

Of course, the current ETA is a 3 hour download, but it's better than nothing.

 

[benjaminbezemer]

This article will more than likely fix your problems.

http://xtechride.com/2013/09/ios7-u...mission-to-access-the-requested-resource.html

Check that article, it helped me correct that problem.

 

[mattbisme]

http://xtechride.com/2013/09/ios7-u...mission-to-access-the-requested-resource.html

Check that article, it helped me correct that problem.

That's a very strange article. It implies the resource being requested (the download), is local. The subtext to this error specifically mentions making sure you are connected to a network.

I suspect that article will not work for everyone.