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"You need to restart your computer"-error message, computer freeze

Poff

Poff

macrumors 65816
Original poster
Sep 16, 2003
1,258
1
Stavanger, Norway
Hello,

A while ago, this happened to me several times. And now it has happened again, three times during the last two days, so I thought I'd ask you about it.

Suddenly the computer freezes, and I get a message on screen, in several languages, that I have to restart my computer. I've attached a mobile-shot. (I didn't rotate it, because I don't know how much time I have before the computer freezes again)

I entered this question in hardware discussion and help because it doesn't seem to have anything to do with os x.

Do anyone know what's happening?

edit:attached a rotated version of the pic.
my computer is a G4 iMac 700MHz 640MB ram, plenty of free disk space
 
This is a kernel panic, and is generally pretty rare on OS X. I think I've seen them 4 or 5 times on my machines, and I've been running OS X since the beta versions.

If you're getting a lot of them, it could be a number of things:

1. Logic board problem
2. Software corruption
3. Preferences problem (unlikely)

Try running disk utility, repair repair permissions (I'd look up the Stickie link from MR, but it's too unreliable right now) and also boot from the OS X Install CD and try repairing the drive. If you have the Hardware Tools CD, run that as well.

Have you installed any new software lately, or new hardware?
 
It could also be an issue with RAM. If you installed new RAM, that's a likely culprit.

Linkety has a section on Kernel Panics. I think its on the link for Part Two...
 
Poff said:
my computer is a G4 iMac 700MHz 640MB ram, plenty of free disk space
Click to expand...

iBook G4/800 or iBook G3/700? I thought the G4 started at 800 MHz. Especially if you have a G3, go to this Apple link and check your serial number against the listed numbers. You can get your SN by clicking on the Apple menu, then About This Mac, then More Info.

http://www.apple.com/support/ibook/faq/

If it is a G4, then I'd look at the repair permissions, etc, as listed in the previous reply.
 
Have you tried booting from the iMac Hardware Test CD that came with your computer?

Run the extended test, if there is a problem with the memory (most likely cause of kernel panics) it will PROBABLY find it.
 
First of all, thanks for all the great replies! You are very helpful!

Hmm.. I repaired disk permissions now, a lot of things were wrong, it seems. Here's a summary. Will look more into the problem tomorrow if it doesn't disappear.





2005-01-12 06:07:03 +0100 - Reparasjon av rettigheter har startet
Permissions differ on ./System/Library/Filesystems/cd9660.fs/cd9660.util, should be -rwsr-xr-x , they are -rwxr-xr-x
Owner and group corrected on ./System/Library/Filesystems/cd9660.fs/cd9660.util
Permissions corrected on ./System/Library/Filesystems/cd9660.fs/cd9660.util
We are using special permissions for the file or directory ./System/Library/Filesystems/hfs.fs/hfs.util. New permissions are 33261
Permissions differ on ./private/etc/hostconfig, should be -r--r--r-- , they are -rw-r--r--
Owner and group corrected on ./private/etc/hostconfig
Permissions corrected on ./private/etc/hostconfig
Group differs on ./private/var/db/SystemConfiguration/preferences.xml, should be 0, group is 80
Owner and group corrected on ./private/var/db/SystemConfiguration/preferences.xml
Permissions corrected on ./private/var/db/SystemConfiguration/preferences.xml
User differs on ./private/var/db/locate.database, should be 0, owner is -2
Permissions differ on ./private/var/db/locate.database, should be -rw-r--r-- , they are -r--r--r--
Owner and group corrected on ./private/var/db/locate.database
Permissions corrected on ./private/var/db/locate.database
Permissions differ on ./private/var/db/netinfo/local.nidb/Clean, should be -rw-r--r-- , they are -rw-------
Owner and group corrected on ./private/var/db/netinfo/local.nidb/Clean
Permissions corrected on ./private/var/db/netinfo/local.nidb/Clean
Group differs on ./private/var/run/utmp, should be 0, group is 1
Owner and group corrected on ./private/var/run/utmp
Permissions corrected on ./private/var/run/utmp
Permissions differ on ./Library/Documentation/Services/apache/install.html.es, should be -rwxrwxr-x , they are -rw-rw-r--
Owner and group corrected on ./Library/Documentation/Services/apache/install.html.es
Permissions corrected on ./Library/Documentation/Services/apache/install.html.es
Permissions differ on ./Library/Internet Plug-Ins/QuickTime Plugin.plugin/Contents/MacOS/QuickTime Plugin, should be -rwxrwxr-x , they are -rwxr-xr-x
Owner and group corrected on ./Library/Internet Plug-Ins/QuickTime Plugin.plugin/Contents/MacOS/QuickTime Plugin
Permissions corrected on ./Library/Internet Plug-Ins/QuickTime Plugin.plugin/Contents/MacOS/QuickTime Plugin
User differs on ./Library/Internet Plug-Ins/Shockwave Flash NP-PPC, should be 0, owner is 501
Permissions differ on ./Library/Internet Plug-Ins/Shockwave Flash NP-PPC, should be -rw-rw-r-- , they are -rw-r--r--
Owner and group corrected on ./Library/Internet Plug-Ins/Shockwave Flash NP-PPC
Permissions corrected on ./Library/Internet Plug-Ins/Shockwave Flash NP-PPC
User differs on ./Library/Perl/darwin/auto, should be 0, owner is 503
Group differs on ./Library/Perl/darwin/auto, should be 80, group is 20
Permissions differ on ./Library/Perl/darwin/auto, should be drwxrwxr-x , they are drwxr-xr-x
Owner and group corrected on ./Library/Perl/darwin/auto
Permissions corrected on ./Library/Perl/darwin/auto
User differs on ./Library/Perl/darwin, should be 0, owner is 503
Group differs on ./Library/Perl/darwin, should be 80, group is 20
Permissions differ on ./Library/Perl/darwin, should be drwxrwxr-x , they are drwxr-xr-x
Owner and group corrected on ./Library/Perl/darwin
Permissions corrected on ./Library/Perl/darwin
User differs on ./Library/Perl, should be 0, owner is 503
Group differs on ./Library/Perl, should be 80, group is 20
Permissions differ on ./Library/Perl, should be drwxrwxr-x , they are drwxr-xr-x
Owner and group corrected on ./Library/Perl
Permissions corrected on ./Library/Perl
Permissions differ on ./System/Library/Sounds/Glass.aiff, should be -rw-r--r-- , they are -rw-rw-rw-
Owner and group corrected on ./System/Library/Sounds/Glass.aiff
Permissions corrected on ./System/Library/Sounds/Glass.aiff
Permissions differ on ./System/Library/Sounds/Purr.aiff, should be -rw-r--r-- , they are -rw-rw-rw-
Owner and group corrected on ./System/Library/Sounds/Purr.aiff
Permissions corrected on ./System/Library/Sounds/Purr.aiff
Permissions differ on ./System/Library/Sounds/Submarine.aiff, should be -rw-r--r-- , they are -rw-rw-rw-
Owner and group corrected on ./System/Library/Sounds/Submarine.aiff
Permissions corrected on ./System/Library/Sounds/Submarine.aiff
Permissions differ on ./usr/bin/more, should be -r-xr-xr-x , they are -rwxr-xr-x
Owner and group corrected on ./usr/bin/more
Permissions corrected on ./usr/bin/more
Permissions differ on ./usr/libexec/MiniTerm.app/Contents/version.plist, should be -r--r--r-- , they are -rw-r--r--
Owner and group corrected on ./usr/libexec/MiniTerm.app/Contents/version.plist
Permissions corrected on ./usr/libexec/MiniTerm.app/Contents/version.plist
Permissions differ on ./private/etc/slpsa.conf, should be -rwxr-xr-x , they are -rw-r--r--
Owner and group corrected on ./private/etc/slpsa.conf
Permissions corrected on ./private/etc/slpsa.conf
Permissions differ on ./usr/share/man/man1/more.1, should be -r--r--r-- , they are -rw-r--r--
Owner and group corrected on ./usr/share/man/man1/more.1
Permissions corrected on ./usr/share/man/man1/more.1
Permissions differ on ./usr/share/man/man3/db.3, should be -r--r--r-- , they are -rw-r--r--
Owner and group corrected on ./usr/share/man/man3/db.3
Permissions corrected on ./usr/share/man/man3/db.3
Permissions differ on ./usr/share/man/man3/DB.3, should be -rw-r--r-- , they are -r--r--r--
Owner and group corrected on ./usr/share/man/man3/DB.3
Permissions corrected on ./usr/share/man/man3/DB.3
Permissions differ on ./usr/share/man/man3/db.3, should be -r--r--r-- , they are -rw-r--r--
Owner and group corrected on ./usr/share/man/man3/db.3
Permissions corrected on ./usr/share/man/man3/db.3
Permissions differ on ./Applications/iMovie.app/Contents/PkgInfo, should be -rwxrwxr-x , they are -rw-rw-r--
Owner and group corrected on ./Applications/iMovie.app/Contents/PkgInfo
Permissions corrected on ./Applications/iMovie.app/Contents/PkgInfo
Permissions differ on ./Applications/iPhoto.app/Contents/PlugIns/ContactSheetPrintFormatter.iPhotoPrintFormatter/Contents/MacOS/ContactSheetPrintFormatter, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/PlugIns/ContactSheetPrintFormatter.iPhotoPrintFormatter/Contents/MacOS/ContactSheetPrintFormatter
Permissions corrected on ./Applications/iPhoto.app/Contents/PlugIns/ContactSheetPrintFormatter.iPhotoPrintFormatter/Contents/MacOS/ContactSheetPrintFormatter
Permissions differ on ./Applications/iPhoto.app/Contents/PlugIns/FileExporter.iPhotoExporter/Contents/MacOS/FileExporter, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/PlugIns/FileExporter.iPhotoExporter/Contents/MacOS/FileExporter
Permissions corrected on ./Applications/iPhoto.app/Contents/PlugIns/FileExporter.iPhotoExporter/Contents/MacOS/FileExporter
Permissions differ on ./Applications/iPhoto.app/Contents/PlugIns/FullPagePrintFormatter.iPhotoPrintFormatter/Contents/MacOS/FullPagePrintFormatter, should be -rw-rw-r-- , they are -rwxrwxr-x
 
Owner and group corrected on ./Applications/iPhoto.app/Contents/PlugIns/FullPagePrintFormatter.iPhotoPrintFormatter/Contents/MacOS/FullPagePrintFormatter
Permissions corrected on ./Applications/iPhoto.app/Contents/PlugIns/FullPagePrintFormatter.iPhotoPrintFormatter/Contents/MacOS/FullPagePrintFormatter
Permissions differ on ./Applications/iPhoto.app/Contents/PlugIns/GreetingCardPrintFormatter.iPhotoPrintFormatter/Contents/MacOS/GreetingCardPrintFormatter, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/PlugIns/GreetingCardPrintFormatter.iPhotoPrintFormatter/Contents/MacOS/GreetingCardPrintFormatter
Permissions corrected on ./Applications/iPhoto.app/Contents/PlugIns/GreetingCardPrintFormatter.iPhotoPrintFormatter/Contents/MacOS/GreetingCardPrintFormatter
Permissions differ on ./Applications/iPhoto.app/Contents/PlugIns/HTMLExporter.iPhotoExporter/Contents/MacOS/HTMLExporter, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/PlugIns/HTMLExporter.iPhotoExporter/Contents/MacOS/HTMLExporter
Permissions corrected on ./Applications/iPhoto.app/Contents/PlugIns/HTMLExporter.iPhotoExporter/Contents/MacOS/HTMLExporter
Permissions differ on ./Applications/iPhoto.app/Contents/PlugIns/QTExporter.iPhotoExporter/Contents/MacOS/QTExporter, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/PlugIns/QTExporter.iPhotoExporter/Contents/MacOS/QTExporter
Permissions corrected on ./Applications/iPhoto.app/Contents/PlugIns/QTExporter.iPhotoExporter/Contents/MacOS/QTExporter
Permissions differ on ./Applications/iPhoto.app/Contents/PlugIns/SizedPrintFormatter.iPhotoPrintFormatter/Contents/MacOS/SizedPrintFormatter, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/PlugIns/SizedPrintFormatter.iPhotoPrintFormatter/Contents/MacOS/SizedPrintFormatter
Permissions corrected on ./Applications/iPhoto.app/Contents/PlugIns/SizedPrintFormatter.iPhotoPrintFormatter/Contents/MacOS/SizedPrintFormatter
Permissions differ on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Catalog/book.xml, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Catalog/book.xml
Permissions corrected on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Catalog/book.xml
Permissions differ on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Picture Book/book.xml, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Picture Book/book.xml
Permissions corrected on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Picture Book/book.xml
Permissions differ on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Portfolio/book.xml, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Portfolio/book.xml
Permissions corrected on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Portfolio/book.xml
Permissions differ on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Year Book/book.xml, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Year Book/book.xml
Permissions corrected on ./Applications/iPhoto.app/Contents/Resources/English.lproj/Books/Year Book/book.xml
Permissions differ on ./Applications/iPhoto.app/Contents/Resources/Mail.scpt, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/Resources/Mail.scpt
Permissions corrected on ./Applications/iPhoto.app/Contents/Resources/Mail.scpt
Permissions differ on ./Applications/iPhoto.app/Contents/Resources/Music/Jesu, Joy Of Man's Desiring.mp3, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/Resources/Music/Jesu, Joy Of Man's Desiring.mp3
Permissions corrected on ./Applications/iPhoto.app/Contents/Resources/Music/Jesu, Joy Of Man's Desiring.mp3
Permissions differ on ./Applications/iPhoto.app/Contents/Resources/Music/Minuet in G.mp3, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/Resources/Music/Minuet in G.mp3
Permissions corrected on ./Applications/iPhoto.app/Contents/Resources/Music/Minuet in G.mp3
Permissions differ on ./Applications/iPhoto.app/Contents/Resources/Scripts/Mail.scpt, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iPhoto.app/Contents/Resources/Scripts/Mail.scpt
Permissions corrected on ./Applications/iPhoto.app/Contents/Resources/Scripts/Mail.scpt
Permissions differ on ./Applications/iTunes.app/Contents/PkgInfo, should be -rwxrwxr-x , they are -rw-rw-r--
Owner and group corrected on ./Applications/iTunes.app/Contents/PkgInfo
Permissions corrected on ./Applications/iTunes.app/Contents/PkgInfo
User differs on ./Library/Application Support/Adobe/TypeSpt, should be 0, owner is 501
Permissions differ on ./Library/Application Support/Adobe/TypeSpt, should be drwxrwxr-x , they are drwxr-xr-x
Owner and group corrected on ./Library/Application Support/Adobe/TypeSpt
Permissions corrected on ./Library/Application Support/Adobe/TypeSpt
User differs on ./Library/Application Support/Adobe, should be 0, owner is 501
Permissions differ on ./Library/Application Support/Adobe, should be drwxrwxr-x , they are drwxrwxrwx
Owner and group corrected on ./Library/Application Support/Adobe
Permissions corrected on ./Library/Application Support/Adobe
2005-01-12 06:32:54 +0100 - Rettighetene har blitt reparert på det markerte volumet.
 
mkrishnan said:
iBook G4/800 or iBook G3/700? I thought the G4 started at 800 MHz. Especially if you have a G3, go to this Apple link and check your serial number against the listed numbers. You can get your SN by clicking on the Apple menu, then About This Mac, then More Info.

http://www.apple.com/support/ibook/faq/

If it is a G4, then I'd look at the repair permissions, etc, as listed in the previous reply.
Click to expand...

It says "iMac," and yes the "iMac" line did start at 700 MHz.
 
I was getting kernel panics when plugging in and syncing my 4G 20GB ipod with isight plugged into the other firewire port.
 
first kernel panic

My Ti PB (bought new three years ago) just had a kernel panic with Safari. I think this is the first time my Ti experienced with a kernel panic, even though it had some "freezes." My 1 year old Al PB is yet to have the kernel panic (knock on wood).
 
Applespider said:
Are there any USB devices connected (other than keyboard/mouse) when it goes/wakes up from sleep?

When do the panics happen? When you open an application? When you quit one? When the machine wakes from sleep?
Click to expand...

yes you said it.
I came across this kernel panic for a couple of times.
Sometimes it happened just after waking up, but i forgot whether i plugged USB devices... and, a lot more likely to happen during some games. I remember this happened twice in the same game: The Ford Racing 2 on my pm dp2.0...
I fix the permissions and do all the maintainous job everytime i crashed like this.
I'll go through the hardware test....

By the way, I added additional ram onto my machine, 2x256 ddr400 pc3200, from kingston. Is that allright?
 
well, I've done through the hardware extend test which reports no problem. ...I hope so...

:)
 
msharp said:
By the way, I added additional ram onto my machine, 2x256 ddr400 pc3200, from kingston. Is that allright?
Click to expand...

They may/may not be defective. RAM is the usual case of a Kernel Panic (aka, hardware). I have yet to get a software kernel panic... only one being right after I installed RAM and it passed hardware tests, etc. Still going fine without one. :)
 
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