Hi guys
I'm new to Mac and not a rocket scientist so I'll try to explain my problem and hopefully someone can help
I bought this new Mac Book Pro in Glasgow about three months ago, I remember at first that youtube wouldn't play so I called the Apple care centre who gave me a very simple fix which I can't remember
Last week I got an alert from Adobe Flash Player to download a new version which I did, unfortunately my youtube has stopped working (a message appears in the centre of the intended video saying that I have to download flash player etc)
Called the tech guys again and they did the usual uninstall and re install etc on both Adobe and Java all to no avail. They told me it was an Adobe issue and that I should call them, when I called Adobe, guess what? they said it was an apple issue !! Back to the beginning
Can anyone give me a hint as to how this can be resolved pleased as I'm at the end of the road in terms of ideas. Please for my benefit could you keep it as simple as possible
Appreciate your help
Thanks
Bill
I'm new to Mac and not a rocket scientist so I'll try to explain my problem and hopefully someone can help
I bought this new Mac Book Pro in Glasgow about three months ago, I remember at first that youtube wouldn't play so I called the Apple care centre who gave me a very simple fix which I can't remember
Last week I got an alert from Adobe Flash Player to download a new version which I did, unfortunately my youtube has stopped working (a message appears in the centre of the intended video saying that I have to download flash player etc)
Called the tech guys again and they did the usual uninstall and re install etc on both Adobe and Java all to no avail. They told me it was an Adobe issue and that I should call them, when I called Adobe, guess what? they said it was an apple issue !! Back to the beginning
Can anyone give me a hint as to how this can be resolved pleased as I'm at the end of the road in terms of ideas. Please for my benefit could you keep it as simple as possible
Appreciate your help
Thanks
Bill