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What do you do next?


  • Total voters
    32

tubeexperience

macrumors 68040
Original poster
Feb 17, 2016
3,192
3,897
Your out-of-warranty (OOW) iPhone 6/6 Plus has the "touch disease" and is out of warranty. What do you do next?
 
Would you join the class action lawsuit?
Sure. At worst, nothing comes of it. At best, add my name to a list of defective units.

I think we are at a point where we don't really know just how many of these issues have been reported. The first few are always the unlucky folks who get told this isn;t an issue. It goes this way with any issue. Somebody has to be the first to report it. As prevaent as this seems I am expecting a fix.
 
Your out-of-warranty (OOW) iPhone 6/6 Plus has the "touch disease" and is out of warranty. What do you do next?

iPhone6/6Plus came out Sept 19/14. Depending & IF you purchased it with a credit card offering second year warranty coverage you still might be covered?
 
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Reactions: aristobrat
Pay Apple for the repair, wait for apple to reimburse once they officially acknowledge the flaw and it's all over the media
 
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Reactions: Applejuiced
Pay Apple for the "repair", file an extended-warranty claim with my credit card company, get reimbursed from them, and then hope that I get an extra check from Apple later on.
 
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Reactions: Applejuiced
Pay Apple for the "repair", file an extended-warranty claim with my credit card company, get reimbursed from them, and then hope that I get an extra check from Apple later on.
They don't repair them. They give you a Frankenstein 'refurbished' phone. For £249. The components of which will be in various states.
 
Refurbished phones are as good as new.
Even when they contain IC chips that are soldered with fragile solder balls with no infill to 12+ months old?

I'm not so sure. They'd be replacing broken with quite likely to breaks soon handsets.
 
They are Frankensteins - they are made from a collection of new (screen, casing, battery) and old (motherboard, internal workings, camera etc). This is how they were described to me by the Genius Manager. This thread shows that there is a problem with ageing motherboards and the badly designed and built solder joints that connect these to the IC chips.

The fact that the motherboard and IC chips are parts that are re-used seriously suggests that any that are older than new are more likely to fail. And until Apple admit that this weakness exists chances are they will keep re-using them in refurbs.

I'm not slamming refurbs per se - I would seriously consider buying a refurb laptop. But a phone that's prone to becoming bricked with normal usage... I'll pass on that one
 
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