got my replacement case today. It fits perfectly. No clicking, no flexing. It just fits.
Big thumbs up to Element on a quick turn around and good customer service.
Big thumbs up to Element on a quick turn around and good customer service.
got my replacement case today. It fits perfectly. No clicking, no flexing. It just fits.
Big thumbs up to Element on a quick turn around and good customer service.
Been on the fence with this case numerous times. My "almost" recent purchased was stopped when I heard many complaints of the fitment of the case loosening up over time. What are everyones thoughts so far? Especially those that have had it for quite some time? What are your overall impressions.
I'm sorry I spent the money I did on this. The case is loosening in the same place others are. Element Case customer service is a joke. Sent then multiple emails about this issue. No response. I'm gonna contact my bank and initiate a chargeback.
Never will I spend money with this company again.
Been on the fence with this case numerous times. My "almost" recent purchased was stopped when I heard many complaints of the fitment of the case loosening up over time. What are everyones thoughts so far? Especially those that have had it for quite some time? What are your overall impressions.
I've had an FE case from the first order group and later two other SE cases. Not one sign of any loosening at all. Are you sure you bought the genuine Element case from their site. Excuse me for asking.
For those who have the black ops sector 5 case. Does anyone notice signal loss using the black ops back plate?
The grey color finish of my black ops is quickly deteriorating with normal use, the grey aluminum color is already showing on the top side of the case (borders). I guess the silver color version was better in that respect.....
So much for the "special" stronger coating....
Grade: C-
I've had mine now for almost 3 months. It hasn't loosened at all. I'm pretty rough on my cases. I've dropped this one probably 5-7 times from 3+ feet onto hard surfaces. The annodizing has held up much better than I had expected and other than a few small spots it looks good as new. I had a pretty good customer service experience when I ordered my case. They emailed me back within 24 hours. I've always had Otterbox cases on my phones before the 5 and this Element Case is by far worth the extra $80.
There is absolutely no way you can compare the otterbox to the sector 5
I don't even believe otterbox makes a bumper case so the comparison is fubar
5-7 times? on carpet maybe. If I drop my phone 2-3 times I'm confident the sector 5 plastic corners would shatter or the phone screen would be damaged.
The carbon back is nothing special :/
Just ordered my CF backplate! Can't wait for it to arrive. Originally bought the FE S5 because of the included CF. was quite disappointed when it arrived without it.
IMO, this one looks so much better too!
I returned my original Cf back plate because of signal issues. Since this version is TPU over the top and bottom glass, therefore over the antennas, the problem is solved. I like it.
Spoke with customer service this afternoon. No fuss customer service. I simply explained that my case does not fit snug. She then told me they would replace it. I then questioned replacement simply because it was a FE model and no longer available. She said they could make another one as a replacement - that is very good customer service in my book! I then inquired about replacing my FE with the CF which was released today and was told that would not be a problem at all. They will simply refund the cost of the FE once it is returned. She even stopped the order for my CF backplate and within 5 minutes of hanging up the phone, I had an email from EC with instructions on how to return the FE.