I blame Apple as much as TNT - they should spread the load across more companies. As long as it's not CityLink!
There is only really DPD left that is any good. Yodel and Hermes would not be good, especially as they mainly use housewives delivering in their free time using their own cars. So they wouldn't have the security the other courier companies have, and they would probably have to stop delivering once they pick their kids up from school.
There is only really DPD left that is any good. Yodel and Hermes would not be good, especially as they mainly use housewives delivering in their free time using their own cars. So they wouldn't have the security the other courier companies have, and they would probably have to stop delivering once they pick their kids up from school.
Finally recieved mine, SE London, UK Mail. Just my luck I was his last delivery of the day. Anyway, I've got it now so all is well. Screen looks fantastic.
DPD Suck!
really only leaves DHL and Fedex, but dont no anyone who uses Fedex UK
I use DPD a lot and they have always delivered in the hour slot for me. They are actually one of the cheaper couriers I use.DPD were the company I was thinking about. My other half uses them all the time for her work. They give 1 hour delivery slots and nearly always arrive in that hour.
I expect that they charge a bit more but Apple can afford it with their margins. And I'm sure that some customers would be willing to pay a premium for that sort of service anyway, which would spread the load without costing Apple any more. I'd certainly pay more for better service, having had problems with my last 5 orders from the Apple Online Store. Great products, poor distribution.
I'm in E1. Out for delivery from Barking at 5:58 AM. Still no sign.
Just called UPS and they said they deliver until 7pm tonight in my area, and that if it's in the van it's guaranteed to come today. Not sure if I believe the person I spoke to. Hope she's right!
Well I missed my delivery and TNT did not leave a card. The guy at apple just sounded like he couldn't care less. Didn't help that when he gave me the number for TNT that I had a 1hour 5 minute wait to speak to someone.
She was very nice and rearranged delivery for tomorrow before 1pm.
She also told me that they had asked people to stay behind to help answer calls but everyone had refused and there were 3 people answering all the calls. And that once 8pm hit they would be going.
Apple apparently started sending "we are sorry" emails to the people whose deliveries were missed with promise of a prompt Saturday delivery.
That's pretty bad. They should offer some form of compensation as well and claw the money back from the courier companies.