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So are all MBP owners with the 8600m GT cards screwed?

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aaronw1986 said:
Maven1975 said:
Well, my MBP died today. Thought I was going to be lucky, but its dead. Apple is covering this issue 4 years out from date of purchase. However, for me this will end on 11/2/2011.

What are we to do after that? Apple will have a crap storm on their hands once these start to fail out of this period.

I did read that there was a different revision of the 8600 made with better materials to fix this issue. After reading this thread, it does not seem to make a difference.
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After 4 years it's not really their problem. You can't guarantee a laptop to work after that long. I don't think any company offers more than a 4 year warranty.
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The laptop is covered under a warranty to rectify a know and acknowledged defect that was implemented from date of purchase.

I hardly think and attorney will have a problem with that case. Pulling the repair logs would be more than enough to take it to court to have the case heard.

We shall see...
 
Maven1975 said:
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The laptop is covered under a warranty to rectify a know and acknowledged defect that was implemented from date of purchase.

I hardly think and attorney will have a problem with that case. Pulling the repair logs would be more than enough to take it to court to have the case heard.

We shall see...
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Im all for you paying tens of thousands to lawyers so we all can get a brand spanking new laptop:D
 
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skiffx said:
Maven1975 said:
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The laptop is covered under a warranty to rectify a know and acknowledged defect that was implemented from date of purchase.

I hardly think and attorney will have a problem with that case. Pulling the repair logs would be more than enough to take it to court to have the case heard.

We shall see...
Click to expand...

Im all for you paying tens of thousands to lawyers so we all can get a brand spanking new laptop:D
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+1. Haha
 
Chalk one up for another nVidia GT Force 8600M graphics chip failure. Mine just failed last week. It is a late 2007 15" MBP 2.2GHz (bought in August 2007).

The failure symptoms were similar to others have experienced. The computer was asleep. Upon opening the lid, the screen did not come on. It was just dark. No backlight, no faint images on the screen. Connecting an external display also shows no image (no signal). It did not show any previous signs of impending trouble. No flickering, no distortion, no horizontal/vertical bars.

The computer was forced off and turned back on. There was the start up chime. I could hear the hard disk spin. After a minute, the computer was confirmed up and running as the volume keys did provide audible feedback, and the Capslock light lit up responding to key toggle.

I was lucky enough to have another Mac available to remote login to the failed MBP through Screen Share. Everything else is working, just no display. On the "About this Mac" screen, it didn't show the presence of a nVidia graphics chip. This I think pretty much confirmed my suspicion that the GPU finally gave up the ghost.

So I brought the laptop to my authorized Apple repair centre and indeed, despite it being nearly 4 years old, repairs are free. In 4 to 5 working days I should have it back.
 
not a problem

aaronw1986 said:
After 4 years it's not really their problem. You can't guarantee a laptop to work after that long. I don't think any company offers more than a 4 year warranty.
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apple is going to repair it (or you might even get a new one) but after that it should not continue to have this problem. That said, if it DOES I am pretty confident that you will continue to get service at an apple store even if technically it is out of the extended service coverage period.
 
I bought my Macbook Pro in June 2008 and since then have had no problems with it. Save for one. Recently this happened...

photopmc.jpg


Wouldn't boot up, couldn't do anything with it. Being a hardcore gamer general consensus was that the graphics card was fried. Considering that is on the logic board and a new logic board would cost $700ish I was not happy considering it was only 3 years old.

Doing a bit of research online I found a similar graphical problem that happens with PC's and what did these people do to fix it? Strip the graphics card of all removable bits and put it in the oven. :eek: (the science behind it being that micro connections in the solder are worn and the heat re-seals them)

Considering I couldn't boot up and didn't fancy taking the laptop to an Apple Store I thought "What the heck?" lets give it a go. I'm now typing this on the same laptop that had its logic board in my oven for 8 mins at 180 degrees centigrade. :cool:

Its kind of funny that I went through all this when I could have just searched the forums for my graphics card 8600m and find out I could file for a replacement. XD
 
Maven1975 said:
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The laptop is covered under a warranty to rectify a know and acknowledged defect that was implemented from date of purchase.

I hardly think and attorney will have a problem with that case. Pulling the repair logs would be more than enough to take it to court to have the case heard.

We shall see...
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So when my 2011 MBP breaks after the 3 year AppleCare, I should sue them?

They did us a FAVOR by extending the 8600GT models. Should we really expect them to last FOREVER?
 
odj310388 said:
I bought my Macbook Pro in June 2008 and since then have had no problems with it. Save for one. Recently this happened...

Image

Wouldn't boot up, couldn't do anything with it. Being a hardcore gamer general consensus was that the graphics card was fried. Considering that is on the logic board and a new logic board would cost $700ish I was not happy considering it was only 3 years old.

Doing a bit of research online I found a similar graphical problem that happens with PC's and what did these people do to fix it? Strip the graphics card of all removable bits and put it in the oven. :eek: (the science behind it being that micro connections in the solder are worn and the heat re-seals them)

Considering I couldn't boot up and didn't fancy taking the laptop to an Apple Store I thought "What the heck?" lets give it a go. I'm now typing this on the same laptop that had its logic board in my oven for 8 mins at 180 degrees centigrade. :cool:

Its kind of funny that I went through all this when I could have just searched the forums for my graphics card 8600m and find out I could file for a replacement. XD
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I would probably buy a new oven now. Do you know how many chemicals are on electronic components?
 
Hi, I have a 2008 15' MBP (2nd hand from my cousin). Ever since I have it, I already change the keyboard, battery and hard disc but everything work fine despite the pretty unbearable heat. My brother start playing online game on it lately too. But today I got the black screen when everything work okay last night. When I tried booting from Bootcamp into WinXP, I could see faint image of the OS running, but when I tried to enter Mac OS, it doesn't show anything.

I want to know if there's something I could do to repair it myself before I go the Apple Store because I'd rather buy a new laptop rather than spending more money on this MBP since the cost from the first repair could buy me a new laptop from different brand....
 
here is another MBP with a bad 8600GT GPU

Last week my MBP, bought in August 2007, started having issues with the NVIDIA 8600 GT GPU as well.
Mine was a v3.1 2.4Ghz revision D MacBook Pro (See http://guides.macrumors.com/MacBook_Pro#Overview_6)

Initially it started when I was watching a video from youtube at fullscreen. Halfway, the screen got frozen, while sound continued. I could move the mouse (Showing as a spinning rainbow color wheel), but any other keyboard shortcut gave no response. After waiting a minute or so, all my keyboard shortcuts where suddenly performed all at once ;-) in high speed. Checking the system error log, I could see NVIDIA Timout errors.

This same problem happened a few days later as well. But now I was not able to regain control over my MBP. I was only able to shut down by keeping the power button pressed for a few seconds.

After this my computer would only restart partially. It would play the chime sound, I could see the Apple logo, computer started to read from the hard disk until I could see the "You need to restart your computer. Hold down the Power..." (See att.)

After seeing on apple.com they would cover a 4 years guarantee on the NVIDIA GPU I took the MBP with a print out of that webpage to a nearby AASP. Now I am waiting for further information from them.
 

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ViviUO said:
OVEN. Your oven is now technically contaminated with harmful materials and trace amounts of residues from baking a piece of electronic equipment.
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"Technically" *rolls eyes* Yummy harmful materials baked into pizzas, bread and other oven cooked items haven't killed me yet. People need to stop being so health and safety. My oven, my computer, my health. :p
 
odj310388 said:
"Technically" *rolls eyes* Yummy harmful materials baked into pizzas, bread and other oven cooked items haven't killed me yet. People need to stop being so health and safety. My oven, my computer, my health. :p
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I was just giving you a heads up. No need to get defensive.

Have fun with cancer, though.
 
Mine died for the first time 4 days ago. It is two months out of warranty, but they are covering the MLB replacement. Unfortunately, today, the status says the repair is on hold while they wait for the parts on order. hmmm. Now I know why it took so long for the repair facility to receive it.


kappaz said:
I had the 3-yr applecare, so my warranty just ended in January.

Well this didn't take long. I've had my second replacement for all of three weeks and tonight the machine started displaying the distorted video and froze up. This sucks that we have to continue to deal with this problem until we get rid of the machine.
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That sure does not inspire confidence.


While waiting for the Apple Store to diagnose what I already knew was wrong, I did check the current MBPs... and was please to see they were running ATIs, now.
 
knightrider said:
Mine died for the first time 4 days ago. It is two months out of warranty, but they are covering the MLB replacement. Unfortunately, today, the status says the repair is on hold while they wait for the parts on order. hmmm. Now I know why it took so long for the repair facility to receive it.
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Keep us updated. My extended Applecare will be running out next week, and I'm hoping to get at least five years out of this machine... so far I haven't experienced any issues.
 
Ledgem said:
Keep us updated. My extended Applecare will be running out next week, and I'm hoping to get at least five years out of this machine... so far I haven't experienced any issues.
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I'd say take it in while it's still covered and have them run tests. Maybe it will be deemed faulty before it completely fails.
 
aaronw1986 said:
I'd say take it in while it's still covered and have them run tests. Maybe it will be deemed faulty before it completely fails.
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Mine behaved flawlessly till I opened it up from standby. I'm not sure they'd have found anything prior to failure. And yeah, I try to go 5 years with my laptops.

I am starting to reconsider that approach. I am typing on a $1k Macbook bought in Aug of 09 that has worked flawlessly. If it failed today, I am still ahead compared to the just under $3k on the MBP three years ago.
 
Class-action lawsuits appear to be dead.

The Supreme Court's 5-4 ruling will very likely make it extremely difficult to hold companies to account for defective products involving, individually, small sums of money. This is because people with shoddy products will be forced into individual arbitration, prevented from creating or joining a class-action suit. People may have to hire lawyers individually for every defective product if they want restitution.

Supreme Court effectively kills "class action" lawsuits by consumers

LA Times said:
Companies can block customers' class-action lawsuits, Supreme Court rules

Consumers have been able to band together to sue corporations, but the Supreme Court rules in a Southern California case that firms can force customers to arbitrate their complaints individually. The ruling is seen as a major victory for corporations.

In the past, consumers who bought a product or a service had been free to join a class-action lawsuit if they were dissatisfied or felt they had been cheated. By combining these small claims, they could bring a major lawsuit against a corporation.

But in Wednesday's decision, the high court said that under the Federal Arbitration Act companies can force these disgruntled customers to arbitrate their complaints individually, not as part of a group. Consumer-rights advocates said this rule would spell the end for small claims involving products or services.

Dissenters said a practical ban on class action would be unfair to cheated consumers. Justice Stephen G. Breyer said the California courts had insisted on permitting class-action claims, despite arbitration clauses that forbade them. Otherwise, he said, it would allow a company to "insulate" itself "from liability for its own frauds by deliberately cheating large numbers of consumers out of individually small sums of money."

Breyer added that a ban on class actions would prevent lawyers from representing clients for small claims. "What rational lawyer would have signed on to represent the Concepcions in litigation for the possibility of fees stemming from a $30.22 claim?" he wrote. Justices Ruth Bader Ginsburg, Sonia Sotomayor and Elena Kagan joined his dissent.

The court itself divided along partisan lines. All five Republican appointes formed the majority, and four Democratic appointees dissented.
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Ledgem said:
Keep us updated. My extended Applecare will be running out next week, and I'm hoping to get at least five years out of this machine... so far I haven't experienced any issues.
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Well, 10 days later, I got it back. After being "On Hold - Parts on Order" for about a week, I called the Apple Store I brought it to yesterday. They called me back a half hour later apologizing for the delay, and that it had been escalated. So they fixed it yesterday, and overnighted it.

Something weird (like maybe they dropped it?) happened. I have a new touchpad, new screen assembly, and a new optical drive, in addition to a new MLB. It feels like a new computer! If the MLB lasts another 3 years, I will be happy...
 
knightrider said:
Well, 10 days later, I got it back. After being "On Hold - Parts on Order" for about a week, I called the Apple Store I brought it to yesterday. They called me back a half hour later apologizing for the delay, and that it had been escalated. So they fixed it yesterday, and overnighted it.

Something weird (like maybe they dropped it?) happened. I have a new touchpad, new screen assembly, and a new optical drive, in addition to a new MLB. It feels like a new computer! If the MLB lasts another 3 years, I will be happy...
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Well, as far as I know, there is a known issue with the optical drives in some Macbook Pros. I have a 2008 model and the drive started giving off "sensing" errors when burning discs and will spit discs out endlessly on a somewhat random basis. The spitting behavior appears to be related to the drive getting warm, because it often will successfully burn one disc and then spit out everything afterward. So, your drive may have been replaced for that reason. My friend, who has the same model machine, has a completely non-functional optical drive.

As for the other stuff, I don't know. If they dropped the computer badly enough to warrant such replacements, that's not good!
 
Yet another repair success

Meanwhile the Macbook Pro with broken NVIDIA GeForce 8600M GT GPU (see this posting) has been repaired. An iCentre service centre in Amsterdam repaired it free of charge.

Initially I took the laptop to an AASP service centre in Stavanger (ATEA), Norway. But the technician was unable to determine whether the laptop was broken due to the defective NVIDIA GPU. He said he needed to run software on it in order to read out certain values. Although I brought pictures with me which I took from the display with a lot of glitches, he was not convinced.
Back home I tried to make more screen shots which could help as 'evidence'.

Since I was not able to start it regularly either, I used a device to blow a lot of cool air into the computer from behind. With this the GPU would remain more cool and I was able to start it. The next step I did was to make a screen shot from the system profiler which showed the PCIe Lane Width. On my broken MBP it was x1 instead of x16. This would be yet another piece of 'evidence' that the GPU was broken.
When I visited Amsterdam a few days later, I took the Macbook Pro to an iCentre and they promised to look into it. The printed out screen shots I handed over to them as well. When I asked whether it happens often, they told me they received about 10 broken NVIDIA Macbook Pros per week!
So as stated above, a week later the Macbook Pro was repaired. It contained now a rev. 2, logic board, item nr. 661-4956.

I hope this will last longer.
 
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