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justflie

macrumors 6502a
Original poster
Nov 29, 2005
888
1
Red Sox Nation
hey folks
Good news and bad news; I just bought a new MBP. The bad news is it is a fan of kernal panics, i've probably already had about 5-8. After the first one, I reinstalled the OS from the disks included in the box (I wanted to drop the extra printer drivers anyways). This didn't help. It's the higher end (stock config) MBP with Santa Rosa. I really don't want to have to take it back. Do you need any info to help diagnose this? I'll try to save a report log next time it happens. Any ideas on things I could try/test to see what the problem may be?

Thanks for your help...:(
 

bearbo

macrumors 68000
Jul 20, 2006
1,858
0
hey folks
Good news and bad news; I just bought a new MBP. The bad news is it is a fan of kernal panics, i've probably already had about 5-8. After the first one, I reinstalled the OS from the disks included in the box (I wanted to drop the extra printer drivers anyways). This didn't help. It's the higher end (stock config) MBP with Santa Rosa. I really don't want to have to take it back. Do you need any info to help diagnose this? I'll try to save a report log next time it happens. Any ideas on things I could try/test to see what the problem may be?

Thanks for your help...:(

Do you know how to re-sit the memory? Try that.

Do you know how to get the panic.log? Post that.
 

heatasmallhouse

macrumors regular
May 23, 2007
131
0
TAKE IT BACK NOW! There are lemons in both cars and computers. You'll just have more issues, guaranteed.

I'm running upper tier SR MBP right now and its been smooooth.
 

justflie

macrumors 6502a
Original poster
Nov 29, 2005
888
1
Red Sox Nation
here's the log, thanks again

Tue Jun 5 20:04:09 2007
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0xa124110a, CR3: 0x012ca000, CR4: 0x000006e0
EAX: 0x00000006, EBX: 0x23e8a107, ECX: 0xa124110a, EDX: 0x23d08cf0
CR2: 0xa124110a, EBP: 0x25953bf8, ESI: 0xa1241110, EDI: 0x23d082c8
EFL: 0x00010206, EIP: 0x00198d64, CS: 0x00000008, DS: 0x53460010

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x259539f8 : 0x128d08 (0x3cc224 0x25953a1c 0x131de5 0x0)
0x25953a38 : 0x1a4a55 (0x3d2638 0x0 0xe 0x3d1e5c)
0x25953b48 : 0x19aeb4 (0x25953b60 0x1 0x1 0x1)
0x25953bf8 : 0xdb2e1e (0xa124110a 0x23e8a107 0x6 0x53462780)
0x25953dd8 : 0xdb5059 (0x23d082c8 0x0 0xc4c3000 0x0)
0x25953f08 : 0x39b543 (0x23d08000 0x44c4000 0x1 0x3e35458)
0x25953f58 : 0x39a715 (0x44c4000 0x135eb4 0x0 0x3e35458)
0x25953f88 : 0x39a44b (0x43e97c0 0x0 0x8000 0xf0b)
0x25953fc8 : 0x19ad2c (0x43e97c0 0x0 0x10 0x4a402a0) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0xd81000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x67d000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e5000
dependency: com.apple.iokit.IO80211Family(160.2)@0xa3f000

Kernel version:
Darwin Kernel Version 8.9.4: Thu May 17 18:04:27 PDT 2007; root:xnu-792.20.12~1/RELEASE_I386


*********

Tue Jun 5 20:46:04 2007
panic(cpu 0 caller 0x0035DDE5): mbuf address out of range 0x3aaaa
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x25c8bab8 : 0x128d08 (0x3cc224 0x25c8badc 0x131de5 0x0)
0x25c8baf8 : 0x35dde5 (0x3ed0dc 0x3aaaa 0x25c8bb18 0x242844c0)
0x25c8bb48 : 0x35e168 (0x25c8bb7c 0x1 0x1 0x1)
0x25c8bb88 : 0x34c8ea (0x1 0x24285758 0x25c8bbb8 0x42e2c1f4)
0x25c8bba8 : 0x42e4d6f6 (0x1 0x25c8bbdc 0x25c8bbf8 0x42e2ef79)
0x25c8bbf8 : 0x42e5d93f (0x4d47a80 0x37c4a600 0x28 0x6a6633be)
0x25c8bdd8 : 0x42e5f059 (0x242842c8 0x0 0x0 0x19e23a)
0x25c8bf08 : 0x39b543 (0x24284000 0x481f780 0x1 0x43ab624)
0x25c8bf58 : 0x39a715 (0x481f780 0x135eb4 0x0 0x43ab624)
0x25c8bf88 : 0x39a44b (0x4c1f980 0x25c8bfd4 0x134c09 0x135eb4)
0x25c8bfc8 : 0x19ad2c (0x4c1f980 0x0 0x19e0b5 0x43abcec) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0x42e2b000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x3bfe2000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x35e22000
dependency: com.apple.iokit.IO80211Family(160.2)@0x42e0c000

Kernel version:
Darwin Kernel Version 8.9.4: Thu May 17 18:04:27 PDT 2007; root:xnu-792.20.12~1/RELEASE_I386


*********

Tue Jun 5 21:22:12 2007
panic(cpu 0 caller 0x001A3135): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x80010033, CR2: 0x00000098, CR3: 0x013ee000, CR4: 0x000006e0
EAX: 0x00000000, EBX: 0x00000000, ECX: 0x04773004, EDX: 0x04773a24
CR2: 0x00000098, EBP: 0x258c3a18, ESI: 0xffffffff, EDI: 0x258c3a74
EFL: 0x00210206, EIP: 0x4f3e8f99, CS: 0x00000008, DS: 0x01b10010

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x258c37c8 : 0x128d08 (0x3c9afc 0x258c37ec 0x131de5 0x0)
0x258c3808 : 0x1a3135 (0x3cf7b0 0x0 0xe 0x3cefe0)
0x258c3918 : 0x19a904 (0x258c3930 0x4773804 0x258c3948 0x4f3e8b66)
0x258c3a18 : 0x4f3d5f97 (0x4773004 0x4f5884c0 0x0 0x258c3aac)
0x258c3a58 : 0x4f3a5918 (0x0 0x258c3a74 0x0 0x3c3ffe)
0x258c3ab8 : 0x4f3a7af0 (0x4f5884c0 0x0 0x3be7f000 0x4eedb000)
0x258c3b38 : 0x4f39fbb3 (0x0 0x4ad9b0 0x93000001 0x4cedb000)
0x258c3b88 : 0x4f3a0d1e (0x40d0400 0x4265d00 0x0 0x4)
0x258c3bd8 : 0x4f3a0e30 (0x40d0400 0x4270080 0x35ca211a 0x0)
0x258c3c18 : 0x35ca786f (0x40d0400 0x1 0x0 0x0)
0x258c3c78 : 0x35ca1065 (0x40d0400 0x5 0x5 0x40d0400)
0x258c3c98 : 0x38999f (0x40d0400 0x3f45d90 0x3f45d90 0x0)
0x258c3ce8 : 0x3b0304 (0x40d0400 0x3f45d90 0x3f45d90 0x0)
0x258c3d48 : 0x18d061 (0x40d0400 0x3f45d90 0x0 0x0)
0x258c3db8 : 0x12b4c3 (0x4178b80 0x46db598 0x258c3df8 0x11e042)
0x258c3df8 : 0x124b17 (0x4178b00 0x3f11868 0x1b1c1f4 0x0) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(4.4.2)@0x4f39e000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x35aba000
dependency: com.apple.iokit.IONDRVSupport(1.4.5)@0x3bb81000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x35c99000
com.apple.iokit.IOGraphicsFamily(1.4.5)@0x35c99000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x35aba000

Kernel version:
Darwin Kernel Version 8.8.2: Thu Sep 28 20:43:26 PDT 2006; root:xnu-792.14.14.obj~1/RELEASE_I386


*********
 

justflie

macrumors 6502a
Original poster
Nov 29, 2005
888
1
Red Sox Nation
from the looks of that log (not that i know what i'm talking about), it seems to be something with the airport.
 

justflie

macrumors 6502a
Original poster
Nov 29, 2005
888
1
Red Sox Nation
I reseated the RAM; I pulled both and then switched their slots. we'll see how that goes. Any ideas coming from the panic log?
 

justflie

macrumors 6502a
Original poster
Nov 29, 2005
888
1
Red Sox Nation
it's been an hour of constant use since I reseated the RAM and no kernel panics yet. That's a good sign, but please keep any ideas coming. I'll take all the help I can get. Thanks guys and gals!
 

mattpeckham

macrumors newbie
Jul 4, 2006
8
0
it's been an hour of constant use since I reseated the RAM and no kernel panics yet. That's a good sign, but please keep any ideas coming. I'll take all the help I can get. Thanks guys and gals!

Hey there, I just picked one up myself today (the $2500 model), and had two panics as soon as I got it home. By panic, I assume you mean the shadowed screen that descends over everything like a curtain before telling you to restart?

I noticed it was corresponding with some weird Airport behavior, e.g. perfect wireless signal, but unresponsive internet access. After turning security off, I tried (on a whim) switching from WPA to WPA2, and suddenly the problems disappeared. I've been working nonstop for the past 5-6 hours without a single hitch.

Are you running WPA and/or WPA/WPA2 security? Try setting to strictly WPA2 if you have that option. I'd be curious to know if that has any impact, and if it does (and I continue to have no further panics), I assume it's something to do with the 802.11n spec or hardware, because I'm staring at my regular (original) Core Duo MBP and it's been working just fine with WPA.

Matt
 

mattpeckham

macrumors newbie
Jul 4, 2006
8
0
Oh yeah, I think we're on to something here. Check out my panic logs. Note highlights in bold. Now go have a look at yours.

Tue Jun 5 18:42:55 2007
panic(cpu 0 caller 0x0035D298): mbuf address out of range 0x1000406
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x25823a98 : 0x128d08 (0x3cc224 0x25823abc 0x131de5 0x0)
0x25823ad8 : 0x35d298 (0x3ed0dc 0x1000406 0x23fc1004 0x1)
0x25823af8 : 0x35d638 (0x37519d00 0x37561e00 0x25823b18 0x23d0f4c0)
0x25823b18 : 0xd93aba (0x37519d00 0x37519d00 0x23fc1004 0x80)
0x25823bf8 : 0xdb3678 (0x23fc1004 0x37519d00 0x25 0xb93d82fc)
0x25823dd8 : 0xdb5059 (0x23d0f2c8 0x477bb8c 0x25823e48 0x6)
0x25823f08 : 0x39b543 (0x23d0f000 0x42f4080 0x1 0x3e3a5b8)
0x25823f58 : 0x39a715 (0x42f4080 0x135eb4 0x0 0x3e3a5b8)
0x25823f88 : 0x39a44b (0x42e8080 0x25823fd4 0x134c09 0x135eb4)
0x25823fc8 : 0x19ad2c (0x42e8080 0x0 0x19e0b5 0x3e3d530) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0xd81000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x67d000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e5000
dependency: com.apple.iokit.IO80211Family(160.2)@0xa3f000

Kernel version:
Darwin Kernel Version 8.9.4: Thu May 17 18:04:27 PDT 2007; root:xnu-792.20.12~1/RELEASE_I386


*********

Tue Jun 5 19:11:28 2007
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00000009, CR3: 0x01837000, CR4: 0x000006e0
EAX: 0x00000006, EBX: 0x242b0107, ECX: 0x00000009, EDX: 0x24284abc
CR2: 0x00000009, EBP: 0x25d4bbf8, ESI: 0x0000000f, EDI: 0x242842c8
EFL: 0x00010206, EIP: 0x00198d64, CS: 0x00000008, DS: 0x00000010

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x25d4b9f8 : 0x128d08 (0x3cc224 0x25d4ba1c 0x131de5 0x0)
0x25d4ba38 : 0x1a4a55 (0x3d2638 0x0 0xe 0x3d1e5c)
0x25d4bb48 : 0x19aeb4 (0x25d4bb60 0x460d800 0x460d800 0x3cbb0a5a)
0x25d4bbf8 : 0x3cf38e1e (0x9 0x242b0107 0x6 0x406f5ed0)
0x25d4bdd8 : 0x3cf3b059 (0x242842c8 0x48afd40 0x0 0x0)
0x25d4bf08 : 0x39b543 (0x24284000 0x47d2f80 0x1 0x43aa1cc)
0x25d4bf58 : 0x39a715 (0x47d2f80 0x135eb4 0x0 0x43aa1cc)
0x25d4bf88 : 0x39a44b (0x4c21840 0x45b0240 0x450 0x1203)
0x25d4bfc8 : 0x19ad2c (0x4c21840 0x0 0x10 0x4d624c0) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros(230.8.5)@0x3cf07000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x3c2e2000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x35e22000
dependency: com.apple.iokit.IO80211Family(160.2)@0x3cee8000

Kernel version:
Darwin Kernel Version 8.9.4: Thu May 17 18:04:27 PDT 2007; root:xnu-792.20.12~1/RELEASE_I386


*********
 

justflie

macrumors 6502a
Original poster
Nov 29, 2005
888
1
Red Sox Nation
Hmmmmmmm. Interesting. You might be right. However, I'm on a college wifi network so I can't change security settings. But, for the past hour, I've had full connectivity to the wireless and haven't had one kernel panic yet. I'm going to try disconnecting/reconnecting to the wireless to see if I can induce one.

Of note: I've had kps without even being in OS X. I tried running DiskWarrior off a CD (ie I booted from the CD) and kernel panicked two separate times. I would assume that the airport had nothing to do with it that time. I had one of my more CS inclined friends to read the panic logs. He was saying that there are page faults, which could point to problems with RAM. So hopefully my reseating of the RAM fixed things. We'll see...

Good luck!
 

justflie

macrumors 6502a
Original poster
Nov 29, 2005
888
1
Red Sox Nation
did you check to see if your HDD is failing/verified?

yup. SMART was fine (checked with Onyx) and I checked the disk in disk utility. Going on 2.5 hours without another kernel panic. Bed time now, we'll see how things go tomorrow. Thanks for your continued support.
 

justflie

macrumors 6502a
Original poster
Nov 29, 2005
888
1
Red Sox Nation
Matt, try reseating your RAM. I think that worked for me, I haven't had a kernel panic since I've done it (10:30 last night EST). I'll use the MBP all day with the wireless on and we'll see how it goes...
 

justflie

macrumors 6502a
Original poster
Nov 29, 2005
888
1
Red Sox Nation
D'oh

I just kernel panicked again. I was on the wireless and checking my email in Mail.app. Back to the apple store you go!

Thanks for your help everyone.
 

mattpeckham

macrumors newbie
Jul 4, 2006
8
0
I just kernel panicked again. I was on the wireless and checking my email in Mail.app. Back to the apple store you go!

Thanks for your help everyone.

It was WPA for me - I haven't had a single panic since I switched to WPA2, and I've beat the heck out of things, including running the yes > /dev/null on both processors, playing Civ 4, surfing the net, running VPN clients, etc.
 

hidehide

macrumors 6502
May 1, 2007
348
0
It was WPA for me - I haven't had a single panic since I switched to WPA2, and I've beat the heck out of things, including running the yes > /dev/null on both processors, playing Civ 4, surfing the net, running VPN clients, etc.
I got a similar panic log regarding the airport.. the panic usually occur when the wireless internet stopped access, and I tried to reconnect.. and it crashes when I click on the wireless icon while it is connecting..
Im using a macbook though...
 

justflie

macrumors 6502a
Original poster
Nov 29, 2005
888
1
Red Sox Nation
I have an appointment around 5pm EST at the genius bar this evening. I'll post my results. Hopefully, if they know what is going wrong, the information will help you guys out a bit. If not, maybe they'll exchange it for another one. Wish me luck!
 

psychotron

macrumors newbie
Jun 6, 2007
4
0
I bought a new SR MBP yesterday. I've been getting random kernel panics regarding the Airport wireless also. Sometimes I'll go a few minutes, sometimes a few hours. I do notice that my internet will intermittently stop working for a few seconds. I don't know if I have a bad Airport unit or if it's not seeded right or what. I've tried both WPA and WPA2. Hopefully justflie can get some answers later today. I don't feel like returning/exchanging my machine. It's not even 24hrs old! Other than that, I love my machine. :D
 

Nik

macrumors 6502a
Jun 3, 2007
669
1,255
Germany
Maybe we should start a voting about who's having this Kernel Panic to get an overview about how many of the brand new MBPs are affected by this issue.
 

mattpeckham

macrumors newbie
Jul 4, 2006
8
0
I bought a new SR MBP yesterday. I've been getting random kernel panics regarding the Airport wireless also. Sometimes I'll go a few minutes, sometimes a few hours. I do notice that my internet will intermittently stop working for a few seconds. I don't know if I have a bad Airport unit or if it's not seeded right or what. I've tried both WPA and WPA2. Hopefully justflie can get some answers later today. I don't feel like returning/exchanging my machine. It's not even 24hrs old! Other than that, I love my machine. :D

Weird. Maybe it was something else I did without realizing? Just like you, I was getting the internet pauses and kernel panics occurring at the same time. They've utterly stopped now, and I'm no longer having the internet pauses. I've been using this thing all morning without a problem.

Note: Make sure, if you're having the issue, to submit it to Apple per the submission tool. I don't know how carefully they read those, but I have to assume their parsing tools might flag these as critical if enough similiar show up in the same time period.
 

Trepex

macrumors 6502a
Apr 5, 2007
627
2
Ottawa, Canada
Weird. Maybe it was something else I did without realizing? Just like you, I was getting the internet pauses and kernel panics occurring at the same time. They've utterly stopped now, and I'm no longer having the internet pauses. I've been using this thing all morning without a problem.

Note: Make sure, if you're having the issue, to submit it to Apple per the submission tool. I don't know how carefully they read those, but I have to assume their parsing tools might flag these as critical if enough similiar show up in the same time period.

It's possible the errors are software/driver related and occur when something quirky occurs with the airport.
 

psychotron

macrumors newbie
Jun 6, 2007
4
0
I don't have too much software installed. It's pretty much a fresh copy of OS X. It'll panic when I'm just using Firefox. I hope it is something simple. I really don't feel like taking the MBP back for repair/exchange. :(

Also, I wonder if it has anything to do with my router. I'm using a Buffalo router running DD-WRT with WPA2 AES enabled.
 

Trepex

macrumors 6502a
Apr 5, 2007
627
2
Ottawa, Canada
I don't have too much software installed. It's pretty much a fresh copy of OS X. It'll panic when I'm just using Firefox. I hope it is something simple. I really don't feel like taking the MBP back for repair/exchange. :(

Also, I wonder if it has anything to do with my router. I'm using a Buffalo router running DD-WRT with WPA2 AES enabled.

why not play around with some wireless settings and try a different auth scheme. perhaps there is some bug in the driver?
 

justflie

macrumors 6502a
Original poster
Nov 29, 2005
888
1
Red Sox Nation
Update

hey all,

I went to the Apple store and they exchanged my machine for a new one. So far, so good, it seems to be working perfectly. No more dropping out of wireless connections either. The genius was leaning towards a problem with the airport card itself (ie it was loose). He said loose cards were a problem in the 12" powerbooks and this sounded like that. Anyways, I had the dubious distinction of being the first "capture" for their fixit system nationwide. I guess when something weird/important happens (ie kernel panics in just released hardware) they enter all the info into a database of some sort, and it was totally empty before my computer info was entered. Lol, mine was the first big official screwup. yay for me.

As I said,so far, so good. No problems whatsoever, hopefully this continues. Good luck to all of you.

-George
 
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