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apple store

  1. J

    Does Apple Store store customer info linked with device's serial number?

    This question is about how Apple is handling privacy. I'm wondering when I order (with personal information submitting like name, address, phone number, email address, etc.), and then buy an Apple product like iPhone, iPad, MacBook, at a physical or online Apple Store, would Apple keep record...
  2. 4sallypat

    ISPU question - can I change colors ?

    I have an ISPU this Wednesday 3/11 launch day and wanted to know if I can change the color of the device ? Same model & specs; but now I want a different color. Will the Apple store employee not allow this request at the pickup appointment ? Do I need to call a supervisor ???
  3. N

    My Apple Store uniforms from 2008 to 2011

    Thought I'd share what I found stored away. The iPad launch day shirt is still sealed too. Worked various roles: specialist, creative, business specialist, and genius. Never a dull moment! 🧙‍♂️
  4. M

    New iOS26 & Tahoe-inspired Apple Store's are out.

    I just can't wait.
    • MDTyKe
    • Thread
    • apple apple store tahoe
    • Replies: 2
    • Forum: iOS 26
  5. T

    iPhone 17 Pro Max iPhone 17 Pre-order In-Store Pickup Questions

    Hey, couple questions about the iPhone 17 Pro pre-order for pick-up at an Apple Store. 1) On apple.com when I log in to my Apple Account and click Orders, my pre-order says "Trade In Kit" and that they'll mail me a trade-in kit, even though I selected "Trade In at the Apple Store" when...
  6. T

    For MacBook Pro M1 Battery Replacement, How to Get Apple Store to Replace Entire Top Case?

    I have a 2021 14" MacBook Pro (M1) that is on AppleCare One. I'm at 78% battery health and AppleCare One will replace the battery for free. My keyboard is pretty rough and I would honestly love for the Apple Store to replace the keyboard as well (I think it's called the top case together), but I...
  7. jent

    Resolved Apple Store question about logistics of returning and repurchasing iPhone

    Hope this makes sense. I'm in the U.S. and live near an Apple Store for reference. I just purchased an iPhone (full price, unlocked, not associated with my carrier) and will be reimbursed by my job for it. The iPhone arrived today but I haven't even opened the UPS box and am a bit buried in...
    • jent
    • Thread
    • apple store retail returns
    • Replies: 10
    • Forum: iPhone
  8. blakespot

    At what would've been Steve Jobs' 69th birthday, a gallery taken at a DC-area Apple Store, following his passing

    With what would've been Steve Jobs' 69th birthday upon us, I share the gallery of photos I took at the closest of my local Apple Stores (Clarendon, VA (DC area)) on "that evening" and days following, back in October 2011. Myriad notes of love and tribute posted by Apple folks...
  9. E

    iPhone 15 Pro Apple Store Regents St. London and Their Rubbish Service

    Apple Store Regents St. London ****ed my iPhone 15 Pro Up Where can I complain about this? I am too angry. ****! Today I went to Apple Store Regents Street, London about a camera issue. The problem was, there are moving lines in the camera in low light situations and wireless charging with...
    • ekucukoglu
    • Thread
    • apple apple store regents street
    • Replies: 8
    • Forum: iPhone
  10. jakeuten

    iPhone 15 Pro Max iPhone 15 Pro Max Front Camera Random Failure - Or so the Apple Store and I thought

    Last Friday night (I was not drinking too many shots nor did I kiss anyone and forget) I was FaceTiming with a friend when suddenly the front camera on my 15 Pro Max went completely out of focus. I tried to gently tap the front of the phone to get it to regain focus with no success a few...
    • jakeuten
    • Thread
    • 17.1.2 apple store front camera ios 17 iphone 15 pro max ridgedale
    • Replies: 2
    • Forum: iPhone
  11. MasterMacMaverick

    Sony getting hit w/ similar lawsuit than the AppleStore…

    While this article is gaming related, it is in the same realm of what Apple has faced/facing now with their Apple Store. While my search-fuu is not the best here on these forums, I cannot help but see the similarities from past lawsuits against Apple. EA, anyone? REUTERS article Gist: If...
  12. macduke

    Why Apple lost my sale on new MacBook Pros tonight

    That's essentially how my chat sales support went down this evening. What a pile of crap. Add this to other frustrations: 8 core, 11 core, 12 core, 14 core, or 16 core CPU? 10 core, 14 core, 18 core, 30 core, or 40 core GPU? 8GB, 16GB, 18GB, 24GB, 36GB, 48GB, 64GB, 96GB, or 128GB RAM? And you...
    • macduke
    • Thread
    • 12 month financing apple store gift card m3 chip m3 max m3 pro macbook pro purchasing trade-in
    • Replies: 27
    • Forum: MacBook Pro
  13. C

    iPhone 15/Plus Am I being overtaxed by Apple

    I’ve noticed a change to Apple Trade-In policies in Canada. In the past, when I received a trade-in refund, it consisted of the promised trade-in value plus tax. The effect was that I only paid tax on the net cost of the device, not the full retail price. This year I only received the promised...
    • canapple
    • Thread
    • apple store trade in
    • Replies: 16
    • Forum: iPhone
  14. zonai

    iPhone 15 Pro Max Exchanging iPhone 15 Pro Max on EIP

    I'm having an issue with my 15 PM where the right side of the screen has a reddish tint. It's very noticeable to me at night and in low brightnesses. I took it to the Apple Store and of course it wasn't super noticeable there in that extremely lit space. I can still do an exchange, but Apple...
    • zonai
    • Thread
    • apple store apple store app iphone 15 pro iphone 15 pro max
    • Replies: 9
    • Forum: iPhone
  15. Zulithe

    Other iPhone return lost by FedEx, first time dealing with something like this, advice?

    Looking for feedback or advice from anyone who's had a similar issue. Am I don't everything right? Is there more I can do? Thanks. So, Got my 15 Pro Max and a couple days later got my return kit. Transferred to the new phone, wiped the old one, securely put it in the return kit, made sure the...
    • Zulithe
    • Thread
    • apple store fedex iphone return stolen iphone
    • Replies: 57
    • Forum: iPhone
  16. P

    How to buy an iPhone on apple.com with Apple Account balance (gift card)?

    From what I understood I can use Apple Account balance on apple.com to buy products in available countries (mine included), but during checkout I don’t see it affecting the total amount to be paid. Any idea?
  17. K

    iPhone 15 Pro Max Trying to get the iphone 15 pro max on release day!!

    I'm from Canada and missed the pre-order so I ordered from Best Buy and I still don't have an update. So I'm thinking of trying to go on release day to my local Apple store. Do you think going to line up at 5am is enough time to ensure an Iphone pro max? And has anyone waited outside a mall...
    • ktwello
    • Thread
    • apple store best buy iphone 15 iphone 15 pro max release day
    • Replies: 1
    • Forum: iPhone
  18. jkincheloe

    Barton Creek Square Apple Store Temporary Closure

    I have an Apple Watch Ultra 2 on order, set for pickup on September 22 at the Barton Creek Square Mall Apple Store in Austin, TX. Oddly, this store has been shuttered since the end of last week due to what a phone rep stated as an "Emergency." Despite fielding multiple calls to support, no rep...
    • jkincheloe
    • Thread
    • apple store austin early bird orders iphone 15 preorder problems ultra 2
    • Replies: 0
    • Forum: Apple Watch
  19. LeoPlaysMC Elevators

    Will there be a hands-on demo at the Apple Store for the headset?

    I was thinking to myself, will there be a hands-on demo at the Apple Store for the headset. There must be because the iPhone, iPad, and MacBooks have hands-on demos at the store. What do you guys think?
  20. CPark98

    Apple Tysons Corner: The Next Generation of Apple Stores

    Apple Tyson's Corner in Virginia opens tommorow and the new design is simply stunning! It's fitting that the next generation of Apple Retail starts where Apple Retail started 22 years ago. Here's a couple of great sites that go over the design in-depth...
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