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02 Upgrade Confusion

D

digmo

macrumors member
Original poster
Jan 10, 2008
84
0
Having asked about 5 different )2 employees I have been told a range of different things about next Friday. 2 have told me I can queue to upgade and 3 said it can only be done online.

Does anyone actually know what is happening for iPhone upgrade customers next Friday ?


David
www.digmo.co.uk
 
They changed the plan. They were going to set up people's contracts bar signing and activating. O2 changed it's mind, and told stores and CW.
Doens't seem that there will be much more on Monday, unless Apple intends to drop some more information on us. O2 stores don't know of anything on Monday, unless they're going to tell them sometime between now and Monday morning.
 
t0mat0 said:
They changed the plan. They were going to set up people's contracts bar signing and activating. O2 changed it's mind, and told stores and CW.
Doens't seem that there will be much more on Monday, unless Apple intends to drop some more information on us. O2 stores don't know of anything on Monday, unless they're going to tell them sometime between now and Monday morning.
Click to expand...

SO are you saying you think we can get it on Friday if we are upgrading... we queue like everyone else ?

David
 
digmo said:
SO are you saying you think we can get it on Friday if we are upgrading... we queue like everyone else ?

David
Click to expand...

The o2 website states the 'early' upgrade offer for existing iPhone customers is only available online.

Read into that how you will, but I think you'll have to order online and wait for o2 to deliver.

*Best of all, the new 8GB iPhone won't cost you a penny on our £45 and £75 tariffs. And it's just £99 on our £35 tariff and new £30 tariff. This special early upgrade offer is only available online at o2.co.uk anytime from 11th July until 11th October 2008.
Click to expand...

R-Fly
 
If you want the 3G iPhone on Friday, my advise is go in and get it from an O2 shop. Going in at 7.02am and you'll be one of the first to have the new handset.

Subject to O2 changing there mind again, the simplest thing is just picking it up on the day, if you desparately want it Friday. If you don't mind waiting, feel free! ;)
 
t0mat0 said:
If you want the 3G iPhone on Friday, my advise is go in and get it from an O2 shop. Going in at 7.02am and you'll be one of the first to have the new handset.

Subject to O2 changing there mind again, the simplest thing is just picking it up on the day, if you desparately want it Friday. If you don't mind waiting, feel free! ;)
Click to expand...

I think the issue is whether current iPhone customers can upgrade early instore, or if it is online ONLY. It might be that only new customers who aren't tied to a contract can buy instore.

On the website it says online at o2.co.uk only, but many of us would prefer to get it on the day!

I sold my iPhone, so I am iPhone-less :( really miss my iPhone!
 
joshysquashy said:
I think the issue is whether current iPhone customers can upgrade early instore, or if it is online ONLY. It might be that only new customers who aren't tied to a contract can buy instore.

On the website it says online at o2.co.uk only, but many of us would prefer to get it on the day!

I sold my iPhone, so I am iPhone-less :( really miss my iPhone!
Click to expand...

Gotcha. I'd imagine it's worth a punt.

"Existing iPhone customers can upgrade early to the new iPhone 3G for free*

To thank you for being an iPhone fan, we're offering you an early upgrade to the iPhone 3G when it launches on 11th July 2008. You won't have to wait until the end of your existing contract, all you'll need to do is agree to a new 18-month minimum term contract."
Click to expand...

I'd imagine that they haven't updated the website yet since the changes. How could it be an early upgrade if not 11th July? As it says, all you'll need to do is agree to a new 18 month contract.

I'd imagine you just turn up,and get re-signed up - it's v. easy for them to create a new contract. In all fairness, Apple usually only supplies concrete details once somethings out. We're just getting a man in the middle Chinese Whispers version of this.
 
Early upgrade simply means we are being given the option to upgrade before we normally would as o2 customers. Doesn't mean earlier than July 11.

I was told today in o2 Lakeside that current iPhone customers will not be dealt with in-store and that we have to sort it all out online and get it delivered. The manager was very clear about that.

Granted, they may just have read a misquoted rumour on the internet, but still if that's what they are telling people like me who desperately want a new upgraded phone, it's hardly good business practice. If I wasn't such a nerdy fanboy I would just take the o2 manager's word for it and wait for something to happen. As it is, I'm more optimistic about being able to walk in on Friday and upgrade.

Am I naive?
 
yogamonkey said:
Early upgrade simply means we are being given the option to upgrade before we normally would as o2 customers. Doesn't mean earlier than July 11.

I was told today in o2 Lakeside that current iPhone customers will not be dealt with in-store and that we have to sort it all out online and get it delivered. The manager was very clear about that.

Granted, they may just have read a misquoted rumour on the internet, but still if that's what they are telling people like me who desperately want a new upgraded phone, it's hardly good business practice. If I wasn't such a nerdy fanboy I would just take the o2 manager's word for it and wait for something to happen. As it is, I'm more optimistic about being able to walk in on Friday and upgrade.

Am I naive?
Click to expand...

errr well the website says this ... http://www.o2.co.uk/iphone/existingiphonecustomers

This special early upgrade offer is only available online at o2.co.uk anytime from 11th July until 11th October 2008.
Click to expand...

And all the CPW and O2 stores I have spoken to are quite oblivious to this page on the internet, the person serving me at the O2 store wouldn't even look at it when I offered to show him it. He said I would need to come into store.
 
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