Like I said, I'm sure he's a great source of information. That doesn't make it any different - he is selling something and isn't going to say something that might jeopardizes his chances of selling you something.
"policy-- will they allow for free shipping to and from in case of any issues? "
Thats because HE offers that. I think the problem here is that you aren't able to discern friendly advice from a veiled sales pitch. If I sold RAM, I'd be doing the same thing. People like you prove that it works 🙂
Taylor. Please count how many times I have recommended someone buy RAM from me -- zero. Probably because it is against forum rules, for one thing. Then, about 3% of the Members here are Canadian and I only sell in Canada.
Sure, someone who knows their way inside and out of their Mac may have the confidence and time to install and test RAM themselves, and accept the wasted time and costs if it has to be sent back as the cost of the gamble to get a lower price.
For the record, I have no interest in and no gain, financial or otherwise, from people buying from Crucial, OWC or DMS who I most often recommend. Data Memory Systems is the US company, in my 16+ years in the RAM business, who offers the best customer service and Mac RAM products.
Don't believe me? Phone them, and see how you are treated. Now phone Frys, or NewEgg, or BestBuy and ask questions about Mac RAM.
Why do I recommend that people buy from sellers who guarantee compatibility and offer no cost return or replacement?
1) Because most Mac owners, especially new ones, don't have access to the the full information, or the confidence to take responsibility for choosing and testing the correct RAM themselves.
2) Because every day of the week we have customers call us saying "XYZ Shop sold us RAM and it didn't work, can you help us?" Some of them have gone back to the discounter three times before giving up.
3) Because dealing with a reputable dealer costs little more (sometimes no more) than dealing with a know-nothing discounter who is not willing to stand behind their product
4) Because NewEgg in particular has terms that allow them to charge a 15% restocking charge on 'non-defective returns' (plus shipping of course). And based on PCWorld's customer survey, NewEgg applies restocking charges at double the computer mail order industry average rate, by far the worst rate in their survey.
5) Because dealing with an eBay seller or non-reputable dealer has a way higher chance of things going wrong.
6) Because even the best, most reputable RAM has a DOA or infant mortality rate somewhere around 1%, so there's a 1 in 50 chance that your pair of modules will have to go back.
So when you buy RAM from a source that doesn't guarantee compatibility, you are taking a gamble that to save $10 you won't be hit with $20 - $30 in costs to get it right. For some people, that gamble is A-OK and they will disreagard my advice.