1 time a month complete freeze MBP retina

Discussion in 'MacBook Pro' started by 50L, Jun 28, 2014.

  1. 50L macrumors regular

    50L

    Joined:
    Mar 2, 2014
    #1
    1 x month my mac book pro completely freezes. this is a new machine since oktober

    I'm guessing there is no hardware damage and apple won't help me

    are you guys experiencing this to?

    never had this before with my 2011 model
     
  2. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #2
    I'd contact AppleCare support and see if they can run a diagnostic and figure out what the problem is. A working computer shouldn't freeze under normal conditions.
     
  3. 50L thread starter macrumors regular

    50L

    Joined:
    Mar 2, 2014
    #3
    2 times already this week --"


    I also noticed a big increase of temperature , already after 15 mins my macbook runs hot , around 69 degrees.

    Will go to a genious later this week!
     
  4. pragmatous macrumors 65816

    Joined:
    May 23, 2012
    #4
    Pretty common problem. It's usually the mainboard or logic board.

     

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