1 week old iMac wont wake up from sleep?

Discussion in 'iMac' started by Kehaan, Nov 13, 2010.

  1. Kehaan macrumors member

    Joined:
    Dec 25, 2009
    #1
    Hello all.

    I have brought the 21,5" iMac 1 week ago. I just chosed the preconfigured model.

    But i have had some problems with it.

    When the computer has been to sleep for some hours, it wont wake up with click on keyboard or on the mouse. I will have to use the powerbutton, where the computer then comes with a error, but it starts up.

    What shall i do? It have had the issues from the day i got it.

    Thanks.
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
  3. Kehaan thread starter macrumors member

    Joined:
    Dec 25, 2009
    #3
    Hey.

    Just came back, after it had been to sleep for 1,5hour. It would not start up again. (I have used SMC and PRAM reset)

    I tryed to use the power button but it would not start. So i needed to take the power off the mac. Now its running disc repair.

    Anything else i can do? And will i have to wait some weeks for an repair, when its only 1 week old and the standard version?

    Thanks.
     
  4. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #4
    You are still inside the 14-day return period so you should just get a replacement
     
  5. Kehaan thread starter macrumors member

    Joined:
    Dec 25, 2009
    #5
    Still the same problem.

    Called Apple, and i got a number which will give me a new iMac :) So should call them on monday to get the new one.
     

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