10.0.2 blocks pc access

Discussion in 'iOS 10' started by joeyburns3, Oct 13, 2016.

  1. joeyburns3 macrumors newbie

    Dec 24, 2010
    Pittsburgh, Pa
    The reason i bought an iPhone 6 was the great photo features. For a year I have been taking videos and stills and downloading the files to my Windows pc. Right after the 10.0.2 update I could no longer access my iPhone from any of my pc's. Without this access there is no reason to keep my iPhone.

    I love my iPhone but I will sell it and get a Samsung product if Apple cannot fix this problem


    Joe Burns
  2. C DM macrumors Westmere

    Oct 17, 2011
    So what actually happens? What are the actual details of the actual issue?
  3. white4s macrumors 65816

    Nov 15, 2011
    New Jersey
    never seen someone sign off in a post like it's a letter
  4. jdogg836 macrumors 6502


    Jul 28, 2010
    Joey, Apple doesn't actively participate in the boards here, we are all enthusiasts. While we can provide assistance based on our collective experiences, we are not in a position to help with the "fix it or I'll sell it and get a Samsung" problem. That definitely should be communicated to Apple directly.

    Like C DM, I find the lack of details make it difficult to help you understand your problem. Please explain further, 10.0.2 isn't blocking PC access, you've got another issue that is causing it. Could be a bad install when you upgraded.
  5. Defender2010 macrumors 68030


    Jun 6, 2010
    Did your phone every ask you if you if you 'trust this computer' when connected to iTunes? I connected my iPhone to a work laptop the other day to get photos off it for work quickly. Under My PC in file explorer you should see an iPhone folder under your hard drive details. A couple of folders inside this you can see your photos and drag to the laptop. The photos will be in a folder labelled for example 'DSCHX400' or something similar.
  6. maflynn Moderator


    Staff Member

    May 3, 2009
    [MOD NOTE]
    Personal information removed from the first post, not need for the OP to get spammed.
  7. simon lefisch macrumors 6502a

    simon lefisch

    Sep 29, 2014
    Please provide more info so peeps can help
  8. jetsam macrumors 6502

    Jul 28, 2015
    I had the same problem, and this workaround worked for me:

    1) Make sure your iPhone is NOT connected to your PC with the lightning to USB cable.
    2) Power the iPhone down.
    3) Power the iPhone back up.
    4) Re-connect the iPhone to your PC with the lightning to USB cable.
  9. idrisinan macrumors regular


    Jun 13, 2016
    Some times it happens. So when it occurres, I took a photo of something with camera app and reagain I connect USB lightining cable , I can see my iPhone for transferring photos

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