10.11.5 Update Killed My MacBook - Beware

Admiral

macrumors regular
Original poster
Mar 14, 2015
242
718
Sometimes I wish Apple had not found such success with iPhone and other gadgets, so that it would remain focused on Macintosh and Mac OS X. This morning I saw that OS X 10.11.5 was released and so I dutifully went to install it. My MacBook is now trapped in an endless loop where the startup chime plays, the Apple logo shows together with a progress bar showing about 60% completion, and then the screen goes black and the machine restarts. Every five seconds or so, the startup chime plays again and there's a reboot.

Thanks, Apple!
 
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NoBoMac

Moderator
Staff member
Jul 1, 2014
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Don't like to be that guy, but...

My MBP updated with no issue. Downloaded the combo updated, and installed with no problems. Ditto iOS for my two devices.

That said, I also have a clone I made yesterday that I could revert to, should something go wrong with the OS X update, so was not too afraid of a "bricked" Mac.
 

dwfaust

macrumors 604
Jul 3, 2011
6,571
7,403
Don't like to be that guy, but...

My MBP updated with no issue. Downloaded the combo updated, and installed with no problems. Ditto iOS for my two devices.

That said, I also have a clone I made yesterday that I could revert to, should something go wrong with the OS X update, so was not too afraid of a "bricked" Mac.
Backups are necessary these days.

That said, I've updated 6 Macs today (2012 rMBP, 2014 MBA, 2010 Mini, 2012 Mini, 2011 21.5" iMac and 2015 27" 5K iMac) without incident. I've also updated 2 iPhones (6S+ and 5S) and 4 iPads (iPad Air, iPad Air, iPad Air 2 and Mini 4), also without incident.

I hate being "that guy", too, but no issues here.

Hopefully the OP has a backup from which he can restore via the recovery process. I'd also suggest contacting Apple support and/or make a Genius Bar appointment.
 
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SusanK

macrumors 68000
Oct 9, 2012
1,675
2,652
Sometimes i wish Apple had not found such success with iPhone and other gadgets, so that it would remain focused on Macintosh and Mac OS X. This morning I saw that OS X 10.11.5 was released and so I dutifully went to install it. My MacBook is now trapped in an endless loop where the startup chime plays, the Apple logo shows together with a progress bar showing about 60% completion, and then the screen goes black and the machine restarts. Every five seconds or so, the startup chime plays again and there's a reboot.

Thanks, Apple!
Any progress with your Mac? I'm with you on Apple putting more focus on the Mac.
 

Mac... nificent

macrumors 6502
Nov 20, 2012
453
105
Sometimes I wish Apple had not found such success with iPhone and other gadgets, so that it would remain focused on Macintosh and Mac OS X. This morning I saw that OS X 10.11.5 was released and so I dutifully went to install it. My MacBook is now trapped in an endless loop where the startup chime plays, the Apple logo shows together with a progress bar showing about 60% completion, and then the screen goes black and the machine restarts. Every five seconds or so, the startup chime plays again and there's a reboot.

I also updated last night and now NOTHING on my Mac works. All I get are error messages saying the program is missing or corrupt. Even System Preference won't open. This is the first time that an update has caused such big issues.
 

desertman

macrumors 6502a
Jul 14, 2008
639
21
Arizona, USA
I also updated last night and now NOTHING on my Mac works. All I get are error messages saying the program is missing or corrupt. Even System Preference won't open. This is the first time that an update has caused such big issues.
I have exactly the same issue (after updating with the combo updater which I downloaded directly from Apple's website).

I'm was not even able to boot into safe mode (not with a wireless keyboard, not with an Apple Bluetooth keyboard, not with an Apple wired keyboard).

The only thing that worked was booting into recovery mode where Disk Utility found nothing wrong with my hard drive. I'm right now restoring from my Time Machine backup back to OS X 10.11.4 which will take about five hours.
 

Admiral

macrumors regular
Original poster
Mar 14, 2015
242
718
My restore took forever, but I did recover. It interrupted my use of the machine all day yesterday. Thanks for the lost day, Apple.
 

Admiral

macrumors regular
Original poster
Mar 14, 2015
242
718
A quick visit to Apple's support forums, and the anecdotes above, shows that I'm not alone in having a bad experience with this new release. And Forbes is now warning people to skip iOS 9.3.2 because it's bricking iPad Pros. Methinks "that guy" should revisit his smugness.
 
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Ellercl92

macrumors newbie
May 20, 2016
1
0
I am having the exact same problem with my Air. I have tried using command+R to enter recovery mode and reinstall El Capitan 10.11 but my wifi is not detected. Have you had this problem?
 

Riwam

macrumors 65816
Jan 7, 2014
1,084
244
Basel, Switzerland
A quick visit to Apple's support forums, and the anecdotes above, shows that I'm not alone in having a bad experience with this new release. And Forbes is now warning people to skip iOS 9.3.2 because it's bricking iPad Pros. Methinks "that guy" should revisit his smugness.
The lesson of your very sad experoence (which I very much regret for you) is to make a bootable external clone drive before any major change. And a Time Machine backup as well for added safety.
It is strange that some users in this thread report no problem at all on different macs and others report an awful experience with this new OSX update.
My limited knowledge finds no explanation.
However I never regretted to have made a bootable clone drive and a Time Machine backup before changing anything.
Even without changes I do it from time to time.
It never harms and in special situations can avoid a lot of trouble.
Ed
 
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HallStevenson

macrumors 6502a
May 1, 2012
525
318
So did you need our help with something or was this just a complaint?
This thread seems to be very much dead right now...
Less than an hour later and you're declaring the thread 'dead' ? Maybe the guy was .... <gasp> working on getting his machine up and running <gasp>.
 

Shirasaki

macrumors G4
May 16, 2015
10,267
4,103
My 10.11.5 works fine so far, after swapping faulty SSD. No constant system-wide freezes at all.
Overall experience is fine.
 

grahamperrin

macrumors 601
Jun 8, 2007
4,942
643
… an endless loop where the startup chime plays, the Apple logo shows together with a progress bar showing about 60% completion, and then the screen goes black and the machine restarts. Every five seconds or so, the startup chime plays again and there's a reboot.
… restore … lost day …
… not alone in having a bad experience with this new release …
I'm glad that restoration was effective.

Cases such as these remind me that working around OS update-related failures can be horribly time-consuming with OS X. Apple plodding along with Core Storage and HFS Plus.
 

saudor

macrumors 6502a
Jul 18, 2011
828
660
Sometimes I wish Apple had not found such success with iPhone and other gadgets, so that it would remain focused on Macintosh and Mac OS X. This morning I saw that OS X 10.11.5 was released and so I dutifully went to install it. My MacBook is now trapped in an endless loop where the startup chime plays, the Apple logo shows together with a progress bar showing about 60% completion, and then the screen goes black and the machine restarts. Every five seconds or so, the startup chime plays again and there's a reboot.

Thanks, Apple!
This actually happened to me a few days ago randomly. Restored from a 10.11.4 backup.
 

ZachFools

macrumors newbie
May 21, 2016
6
0
I am having the same issue. I have two Macbook pro mid 2010 i5s. One of them is doing EXACTLY the same. loading 60 percent after the update and constantly rebooting. I tried using a bootable usb, I cant go into safe mode, Recovery works, but after the globe disappears, it reverts me to the boot loop no matter what I try. SMC reset, PRAM. Tried putting in a hard drive that had yosemite on it, and it only got to 30% til it boot looped. Apple straight up broke my macbook. The second macbook got the update fine, BUT NOW MY WIFI IS GONE?? Its read in hardware info, but cant turn it on, nor add a wifi profile. It dispeared.. I'm not very happy right now. I have a broke macbook pro and a half!!!!
 
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