10.12.3 Unlock with TouchID Issue

Discussion in 'macOS Sierra (10.12)' started by wittyphrase, Jan 23, 2017.

  1. wittyphrase, Jan 23, 2017
    Last edited: Jan 23, 2017

    wittyphrase macrumors member

    Joined:
    Jan 6, 2017
    Location:
    New York
    #1
    After updating to 10.12.3 my 15" tMBP is no longer asking me for my fingerprint to unlock when I wake the laptop.

    Previously there would be the words Unlock with TouchID -----> and that arrow pointing to the fingerprint sensor when I would wake the laptop and you could not use a password to unlock it. Now I can click on my portrait and enter the password.

    Is anyone else experiencing any change like this?
     
  2. gwang73 macrumors 6502a

    gwang73

    Joined:
    Jun 14, 2009
    Location:
    San Francisco Area
    #2
    Check to see if the update erased your fingerprints in setting-->preferences-->touchid. I had this happen between updating through the betas.
     
  3. PCBill macrumors newbie

    Joined:
    Nov 16, 2016
    #3
    I am getting the same after updating to 10.12.3 unlock with Touch ID is not showing up but if I touch the sensor it unlocks my account to let me on.
     
  4. tnfan macrumors newbie

    Joined:
    Dec 12, 2016
    Location:
    Franklin, TN
    #4
    Same here. Not a big deal for me.
     
  5. PCBill macrumors newbie

    Joined:
    Nov 16, 2016
    #5
    Well I did a clean install for nothing,,,,,,still the same,,,, it is a software problem. Maybe they will fix it in the next update. Apple is definitely loosing quality. They need to fire somebody!!!!!!!!
     
  6. joleel7 macrumors member

    Joined:
    Aug 19, 2008
    #6
    I am not updating to 10.12.3 since I have no issue now.. Hope they fix the issues soon.
     
  7. PCBill, Jan 24, 2017
    Last edited: Jan 24, 2017

    PCBill macrumors newbie

    Joined:
    Nov 16, 2016
    #7
    I had to do another clean install for an other issue, however touchbar still not showing unlock with Touch ID after sleep. Now I hear 10.12.4 is in beta with new features. Apple please fix what you got that's not working before you add to the problem.
     
  8. macintoshmac macrumors 65816

    macintoshmac

    Joined:
    May 13, 2010
    #8
    So 10.12.2 is your personal Snow Leopard!
     
  9. joleel7 macrumors member

    Joined:
    Aug 19, 2008
    #9
    10.12.2 works for me :) I usually jump on any Apple software update but now I will wait... Apple quality has gone down big time.
     
  10. Macintosh IIcx macrumors 6502

    Macintosh IIcx

    Joined:
    Jul 3, 2014
    Location:
    Denmark
    #10
    Same here. Initially I was stressed out, but no biggie now that I know it.

    Quality Assurance? Not so much....
     
  11. wittyphrase thread starter macrumors member

    Joined:
    Jan 6, 2017
    Location:
    New York
    #11
    So I hadn't noticed that people responded to this. It felt like only me and one other person on /r/apple were experiencing this.

    For the both of us, this ended up resolving itself the next day. His started acting up again later, but mine has continued to work like normal after that first night. The sensor always worked and unlocked the device, but the message directing me to it wasn't there. But, without any intervention on my part, it's working exactly as it did before.
     
  12. wittyphrase thread starter macrumors member

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    Jan 6, 2017
    Location:
    New York
    #12
    And, of course, after posting that update that it was working again, it's back to not displaying. Sensor still works fine, just not seeing the message again. I wonder if it has to do with battery level since it shows up fine when > 90%, but both times it hasn't shown for me I've been below 90.
     
  13. PCBill, Jan 25, 2017
    Last edited: Jan 25, 2017

    PCBill macrumors newbie

    Joined:
    Nov 16, 2016
    #13
    Good call,,,,mine is also working when I have a fully charged battery.

    Well, it did once and now not!
     
  14. PCBill, Jan 25, 2017
    Last edited: Jan 26, 2017

    PCBill macrumors newbie

    Joined:
    Nov 16, 2016
    #14
    This time when I opened the laptop unlock with Touch ID was not showing. A few seconds past and I received a notification on the lock screen. That triggered unlock with Touch ID to appear. Hope they fix this software bug in the next update.
     
  15. Macintosh IIcx macrumors 6502

    Macintosh IIcx

    Joined:
    Jul 3, 2014
    Location:
    Denmark
    #15
    It is not super impressive that they apparently haven't tested 10.12.3 throughly on the new MBP's with Touch Bar. You would think that this bug is fairly in-your-face if somebody at Apple actually tried to use it on a MBP 2016. o_O:eek::rolleyes:
     
  16. wittyphrase thread starter macrumors member

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    Jan 6, 2017
    Location:
    New York
    #16
    Working fine again now with the computer at 100% this morning. I submitted my feedback to Apple. It's working fine so I guess it's more of an annoyance to know it's bugged out. But otherwise not affecting much.
     
  17. tnfan macrumors newbie

    Joined:
    Dec 12, 2016
    Location:
    Franklin, TN
    #17
    This continues to be intermittent for me. Doesn't seem to be battery related. As I posted previously not a big deal. Hopefully it will be fixed sometime in the future!
     
  18. PCBill macrumors newbie

    Joined:
    Nov 16, 2016
    #18
    I submitted feedback to Apple. They contacted me for system diagnostics logs which I submitted to the tech. Hope it helps.
     
  19. EmanueleS macrumors newbie

    EmanueleS

    Joined:
    Jan 11, 2017
    #19
    I had the same issue: the "Unlock with TouchID --->" was not showing up even if I was able to unlock by touching the sensor.

    I resolved by setting Require Password to "Immediately":
    System Preferences > Security & Privacy > Require Password IMMEDIATELY
     
  20. tnfan macrumors newbie

    Joined:
    Dec 12, 2016
    Location:
    Franklin, TN

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