10.3 has caused issues with my Chord Mojo

Satanic Goat

macrumors regular
Original poster
Aug 31, 2009
195
21
Installed the public 10.3 on my 7 plus. First use of my Mojo since the update yesterday morning. Audio would start fine then cut out after few seconds. If I turned the DAC off and then on again audio would work then shut off again after a few seconds. When I got in tried Mojo on my Mac and my wife's iPhone 6 still on 10.2.1 and the Mojo worked fine again. Reverted my 7 plus to 10.2.1 which is a ball ache because you can't restore a 10.3 backup to it. Mojo working fine on my phone when back on 10.2.1. Updated to 10.3 to test and again the same problem. So I dropped back down to 10.2.1 again. Now though I'm stuck with an Apple Watch I can't use because I couldn't restore back up and it wants 10.3 on my phone to pair again, or I can't use my Mojo. Probably know the answer but anyone else with a DAC experiencing this? If so does the 10.3.2 beta fix the issue?
 

GBstoic

macrumors regular
Nov 6, 2016
144
49
Installed the public 10.3 on my 7 plus. First use of my Mojo since the update yesterday morning. Audio would start fine then cut out after few seconds. If I turned the DAC off and then on again audio would work then shut off again after a few seconds. When I got in tried Mojo on my Mac and my wife's iPhone 6 still on 10.2.1 and the Mojo worked fine again. Reverted my 7 plus to 10.2.1 which is a ball ache because you can't restore a 10.3 backup to it. Mojo working fine on my phone when back on 10.2.1. Updated to 10.3 to test and again the same problem. So I dropped back down to 10.2.1 again. Now though I'm stuck with an Apple Watch I can't use because I couldn't restore back up and it wants 10.3 on my phone to pair again, or I can't use my Mojo. Probably know the answer but anyone else with a DAC experiencing this? If so does the 10.3.2 beta fix the issue?
I have exactly the same problem with my Chord Hugo and a 6S plus. On all varieties of iOS 10 I have had a very intermittent sound corruption issue - Apple even replaced my iPhone in December. Now the sound stream seems to be muted instead. Apps still think they are playing (the progress bar and timings are updated) and Hugo's frequency indicator is unchanged.

Edited: to correct phone model and to add that the "muting" is less frequent than when I first updated and has not yet occurred when the phone wasn't being used for multiple things - typing this just triggered it!

And no it isn't any of my cables and the fault occurs with both types of CCK adapters.
 
Last edited:
  • Like
Reactions: Satanic Goat

Satanic Goat

macrumors regular
Original poster
Aug 31, 2009
195
21
I've had a response from Chord about my issue that state that since 10.3 non genuine apple cables don't work. Problem is mine is a genuine official CCK. Seen some posts on a hi fi forum that indicate I'm not the only one with a genuine CCK that's having problems. Tempted to try 10.3.2 to see if it fixes the problem.
 

GBstoic

macrumors regular
Nov 6, 2016
144
49
As a fellow Apple Watch owner I know the pain of reverting to an earlier iOS. I too am considering 10.3.2 beta as drop outs have been a real problem this afternoon.
 

simonmet

macrumors 68030
Sep 9, 2012
2,542
3,445
Sydney
it seems to be a fairly common scenario where new iOS versions cause problems which tend to get fixed after a few patches. Which player are you using?

10.3 seems to be a semi-major update (it got a new file system after all) so I'd hold out updating to it until you hear reports of it working fine or fixing the problems you have. And also doing the same with future major or semi-major updates.

Beware of third-party "Apple" products too. I can't say I've noticed a problem with mine and I was running the betas for a while.
 
Last edited:

GBstoic

macrumors regular
Nov 6, 2016
144
49
it seems to be a fairly common scenario where new iOS versions cause problems which tend to get fixed after a few patches. Which player are you using?

10.3 seems to be a semi-major update (it got a new file system after all) so I'd hold out updating to it until you hear reports of it working fine or fixing the problems you have. And also doing the same with future major or semi-major updates.

Beware of third-party "Apple" products too. I can't say I've noticed a problem with mine and I was running the betas for a while.
Yep. And I ran all of the betas. Not sure what your point is.
 

GBstoic

macrumors regular
Nov 6, 2016
144
49
I've had a response from Chord about my issue that state that since 10.3 non genuine apple cables don't work. Problem is mine is a genuine official CCK. Seen some posts on a hi fi forum that indicate I'm not the only one with a genuine CCK that's having problems. Tempted to try 10.3.2 to see if it fixes the problem.
Just spent an hour with 10.3.1. Listened to a whole album using Tidal while playing Solitaire and reading News. #promising
 
  • Like
Reactions: Satanic Goat

Satanic Goat

macrumors regular
Original poster
Aug 31, 2009
195
21
Just spent an hour with 10.3.1. Listened to a whole album using Tidal while playing Solitaire and reading News. #promising
I haven't updated yet. That sounds promising indeed. Tried to listen to Bandcamp last night couldn't even get through a track!
 

GBstoic

macrumors regular
Nov 6, 2016
144
49
I haven't updated yet. That sounds promising indeed. Tried to listen to Bandcamp last night couldn't even get through a track!
Sadly 10.3.1 didn't solve my problems. It failed 5 times the next night and again today.

I mentioned this in the Headfi Mojo forum last night (xeroian), where I believe you have also posted and there are several unhappy people. Sorry to disappoint.
 

malcbo

macrumors member
Oct 27, 2012
53
8
Switzerland
Odd! I also have a Chord Mojo that I listen to through my iPhone 7, and I haven't had issue with iOS 10.3.
I'm using the CCK USB3, which has had its firmware updated a few weeks ago.
 

Satanic Goat

macrumors regular
Original poster
Aug 31, 2009
195
21
Sadly 10.3.1 didn't solve my problems. It failed 5 times the next night and again today.

I mentioned this in the Headfi Mojo forum last night (xeroian), where I believe you have also posted and there are several unhappy people. Sorry to disappoint.

Yes I have noticed. I have been trying to listen through the Mojo for the last hour and it has randomly stopped 7 times during that hour. Really disappointing. Tried a different CCK and still the same. Tempted to see if the other cable that can have its firmware updated changes things.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.