A friend of mine who is not too great at computers owns a Ibook G4. She is running 10.3.3. When the computer starts she only gets a gray screen, not an apple. I know 10.4 has disc utility on 2 DVD's it comes with. I know people have used that to fix the problem. However I don't see this option on the install disc (10.3.3). Could someone possible help me break away from this gray screen?