10.5 visible pixel damage claimed.

Donfor39

macrumors 68000
Original poster
Jul 26, 2012
1,576
231
Lanarkshire Scotland
Tried mobile company I had purchased my daily driver superb 10.5 from 18 mths ago approx.
1st 3rd party re cycle wouldn't accept my 10.5 due to a 'manufacture defect' with screen damage near home button which I would'nt have noticed though they claim Apple retail would repair are free of charge.
I decided against this knowing I didn't purchase in store.
Tried to recycle via mobile company whom I had bought it from
They have today emailed claiming visible pixel damage and offered 1/3rd cash offer.
My question did Apple ever admit any 10.5 screen or pixel defects if so can my 10.5 be repaired 18 month old approx past 12month warranty.
If not I'll take the hit and make up 10.5 balance and incur full Cost of 11" Smart Keyboard
[doublepost=1552996583][/doublepost]Update mobile recycle agreed to re test and provide evidence of pixel damage and re assess value.
 

tps3443

macrumors 65816
Jan 24, 2019
1,301
833
NC,USA
Honestly, I’d sell it on eBay with full disclosure and you will get your monies worth out of it.

Plenty of people want the 10.5” iPad Pro 2nd gen.

You will recoup more cash, and if you are honest with lots of photos, and a good detailed description, you will always have a happy buyer.
 
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Donfor39

macrumors 68000
Original poster
Jul 26, 2012
1,576
231
Lanarkshire Scotland
Honestly, I’d sell it on eBay with full disclosure and you will get your monies worth out of it.

Plenty of people want the 10.5” iPad Pro 2nd gen.

You will recoup more cash, and if you are honest with lots of photos, and a good detailed description, you will always have a happy buyer.
Thank you my earlier thoughts.
Meanwhile I'll allow mobile providers to make their improved offer if applicable as their kind advisor suggested.
I'll get their answer maybe weds or early Thurs then decide if eBay is required.
I had excellent ebay success mid 2018 iphone8 sold for considerable sum.
Though their fess are rocketing.
 

Donfor39

macrumors 68000
Original poster
Jul 26, 2012
1,576
231
Lanarkshire Scotland
Second call today.
Resulted in 144 Uk pounds being offered.
1 pound short of -145 10.5 balance
Great fully accepted.
Only -11" Smart Keyboard to order, couldn't find a collection place anywhere yesterday.