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mavis

macrumors 601
Original poster
Jul 30, 2007
4,323
677
Tokyo, Japan
so I wasn't able to place my order for the AW until 4:20pm (local time; preorders started at 4:00pm here) ... Despite the auspicious time, my delivery dates are 10/6-10/14, and the order has been stuck on "Processing" for the past eight days. Is anyone else in the same boat?
 

iToph

macrumors 6502
Oct 23, 2014
353
292
I’m in the 9/26-10/2 boat (ordered two min after site got online) for my 44mm SS gold with milanaise - and i don’t see any movement either.

Don’t know if I should try to get one in store today, but it says no pickup available.
*Edit - Country: Germany
 
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mavis

macrumors 601
Original poster
Jul 30, 2007
4,323
677
Tokyo, Japan
I’m in the 9/26-10/2 boat (ordered two min after site got online) for my 44mm SS gold with milanaise - and i don’t see any movement either.

Don’t know if I should try to get one in store today, but it says no pickup available.
*Edit - Country: Germany
Thanks for the reply. Perhaps I should add my location as well - Japan. Hope your order is processed soon!
 
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mavis

macrumors 601
Original poster
Jul 30, 2007
4,323
677
Tokyo, Japan
Over a week, and still no activity on my order. Is anyone else having any luck? Can't believe being 20 minutes late (largely due to the Store being down!) is causing a 3-4 week delay! :mad:
 
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draughn101

macrumors regular
Feb 23, 2011
125
30
I’m in this boat. SS w/ sportband. No change on my order status, but I was charged $65.94 last night. No idea what that means. I’ve not submitted any other.orders and Apple has nothing else to charge me for.

Any ideas?
 
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TwinCitiesJHawk

macrumors 6502
Feb 9, 2009
453
40
I’m in this boat. SS w/ sportband. No change on my order status, but I was charged $65.94 last night. No idea what that means. I’ve not submitted any other.orders and Apple has nothing else to charge me for.

Any ideas?

I was charged $150.15 this morning randomly from Apple. Never seen a partial charge before, but I dont have any open orders besides my SS watch.... hmmmmm
 
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draughn101

macrumors regular
Feb 23, 2011
125
30
That's really odd - the amount seems so random ...
Yea, not sure what's up. Apple store recommended reaching out to the support lines, but I haven't gotten to that yet. It looks close to what my wife's upfront cost was for IUP, but that had already been charged. Interested to see what JayHawk's finds out.
 
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TwinCitiesJHawk

macrumors 6502
Feb 9, 2009
453
40
apple support was absolutely no help. after 35 mins of hold, she said she has no idea what the charge would be for as they dont show anything on their end and my watch order is still in process.
 
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mavis

macrumors 601
Original poster
Jul 30, 2007
4,323
677
Tokyo, Japan
apple support was absolutely no help. after 35 mins of hold, she said she has no idea what the charge would be for as they dont show anything on their end and my watch order is still in process.
Well that sucks.

I'm not seeing any charges yet - seems odd that it's so random.
 
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TwinCitiesJHawk

macrumors 6502
Feb 9, 2009
453
40
Well that sucks.

I'm not seeing any charges yet - seems odd that it's so random.

Yea it’s just a pending charge for a fraction of the amount of the watch. It’ll most likely drop off soon, if not, Maybe someone stole my card number and purchased something from Apple as well lbs.
 
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mavis

macrumors 601
Original poster
Jul 30, 2007
4,323
677
Tokyo, Japan
Yea it’s just a pending charge for a fraction of the amount of the watch. It’ll most likely drop off soon, if not, Maybe someone stole my card number and purchased something from Apple as well lbs.
I hope this weird billing stuff isn't a symptom of a larger problem with our orders ...
 
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TwinCitiesJHawk

macrumors 6502
Feb 9, 2009
453
40
Yea, not sure what's up. Apple store recommended reaching out to the support lines, but I haven't gotten to that yet. It looks close to what my wife's upfront cost was for IUP, but that had already been charged. Interested to see what JayHawk's finds out.

I hope this weird billing stuff isn't a symptom of a larger problem with our orders ...

Just talked to another apple rep and the random charge was an early upgrade payment for my iPhone Xs max they randomly decided to charge me on a few days later. ‍♂️. Back to the drawing board on waiting for this watch.
 
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morynne

macrumors newbie
Jun 23, 2010
7
2
Central Florida
Not that it means anything, but my 10/5-10/12 order ETA has changed to "Preparing for Shipment" so they may actually be running ahead of schedule. SCORE!

Scratch that, just shipped - expected delivery on Monday -- so they appear to be running a little early.
 
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draughn101

macrumors regular
Feb 23, 2011
125
30
Just talked to another apple rep and the random charge was an early upgrade payment for my iPhone Xs max they randomly decided to charge me on a few days later. ‍♂️. Back to the drawing board on waiting for this watch.
Mine was related in someway to the IUP, but they're not sure why I was charged that amount. They did a refund and said to look out to make sure the next payment is correct.
 
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mavis

macrumors 601
Original poster
Jul 30, 2007
4,323
677
Tokyo, Japan
Exactly two weeks (literally, two weeks to the minute!) since I preordered, and my SS44 is still "Processing" :mad:

So frickin' irritating.
 
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mavis

macrumors 601
Original poster
Jul 30, 2007
4,323
677
Tokyo, Japan
Ok so my watch finally shipped - it's in Shanghai ATM (a three hour flight from Tokyo) but isn't scheduled to be delivered until Sunday (five days from now) ... maybe they're going to have someone swim it over ...
 
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