Clearly, I'm missing something. On Apple's Snow Leopard Web site they show the new services menu which is supposed to make additional services available that are relevant to your current selection and application. However, I can't seem to activate it in the GM build. Any ideas? From Apple's Snow Leopard Web Site: The right service at the right time. "The Services menu in Mac OS X lets you use features of one application while working in another. In Snow Leopard, services are more simplified, streamlined, and helpful. The Services menu is contextual, so it shows just the services appropriate for the application you’re using or content you’re viewing rather than all available services. You can access services with a right click of your mouse or Control-click of your trackpad. You can configure the menu to show only the services you want, and you can even create your own services using Automator." I've managed to find where you turn on the additional services. It's located in the Keyboard preference pane under the "Keyboard Shortcuts" section. From a usability standpoint, I'm not sure why Apple chose to place them here. As the contextual menu is not really a keyboard shortcut, but I digress. One of the services included in the screenshot can be turned on within this menu, "Add to iTunes as a Spoken Track." However, once turned on it doesn't have an icon beside it like the screenshot shows. Additionally, I can't figure out how to enable the "Make New Mail Note" service. By the way, as far as I can tell these smart services are not even mentioned in the built-in help. I found out how to enable them by reading an old article about Snow Leopard from a random blog. Has anyone had any luck enabling them? To be frank, this is disappointing as there's no way the average Mac user is going to find them buried in keyboard shortcuts. It's just not useful like this. And why doesn't the icon appear like the example?