10.7.1 Update Kills Mail:"Import Failed"

Discussion in 'Mac OS X Lion (10.7)' started by 1enigma1, Aug 18, 2011.

  1. 1enigma1 macrumors newbie

    Aug 18, 2011
    Ran the update (mail worked fine under 10.7.0) to 10.7.1 and after the reboot, I get this wizard (I got this under SL as well when doing major upgrades):



    Any thoughts on correcting this fiasco? Yes, I have about 20GB free, SSD, etc...
  2. 1enigma1 thread starter macrumors newbie

    Aug 18, 2011
  3. lastblackMB macrumors newbie

    Sep 23, 2011
    Fantastic Advice!
    Originally when I had this problem I contacted apple and tech support had nothing to offer for help, which at that point they connected me with a senior advisor and all he could offer was to reinstall Lion. Did that and nothing. I even tried to contact the senior advisor considering he left his contact information and I never heard back.

    After further research and finding this post, I had a starting point. After deleting the mail index file(s) I opened mail again and nothing. Then I tried the process again but I also deleted the "MessageRules.plist". I also made sure that the files were deleted from the user Library folder and the system Library folder. FINALLY after mail not working for 2 months, IT WORKS!!!!!!

    THANK YOU 1enigma1, TUAW, and hawkwings

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