10.7.5 Problems with Google apps (GMail)

Discussion in 'Mac OS X Lion (10.7)' started by macmesser, Aug 22, 2014.

  1. macmesser, Aug 22, 2014
    Last edited: Aug 22, 2014

    macmesser macrumors 6502a

    Joined:
    Aug 13, 2012
    Location:
    Long Island, NY USA
    #1
    Hi. Running 10.7.5 on an '09 Mac Pro and I have been having problems with GMail for Business, which Google support thinks are specific to my Macs. I access three mail accounts from my browsers, two GMail for business and one personal GMail, often switching between them from GMail. What happens is that when I initially go to GMail and try to log in to an account, I more often than not (almost always) get a "that page is currently unavailable" message and an "SSL error" message usually follows after clicking the "more" button in the message box. Sometimes the loading just halts and the message comes after I repeatedly try to refresh. The problem occurs in all my browsers (Safari, Chrome, Firefox- all latest versions). It does not seem to happen with ios devices running latest versions of Safari and Gmail client. The problem is most pronounced with Chrome, ironically, and Safari, Firefox are much better but still a pita. GMail support is usually very good and my agent this time was no exception, yet told me "it's your computer" (both of them, plus Macbooks?). Does anyone have a similar experience or an idea as to what's happening here? Thanks in advance for any clues.

    PS- I should mention that it happens at home (isp Verizon FIOS) and at office (Optimum broadband), on two very similar Mac Pros running same software. Each LAN basically configured by installers in a very straightforward way. Problem is not new but first manifested fairly recently. The only change is my usage habits; I now have taken to switching accounts from GMail button. I have tried clearing browser caches.
     
  2. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #2
    The problem occurs on:
    1. Multiple browsers.
    2. Multiple computers.
    3. Multiple locations.
    There is only one thing in common with them all. It lies between the computer and chair.
     
  3. macmesser thread starter macrumors 6502a

    Joined:
    Aug 13, 2012
    Location:
    Long Island, NY USA
    #3
    Your logic is not quite compelling however I'm hesitant to even ask what your advice is. Could it not be something else? Anything else?
     
  4. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #4
    By all indications, the problem is specific to you and how you configured your computers. You have also not described the problem in any detail. My guess is that you have configured your Internet access based on some bright idea. Without access to one of your computers, however, it is impossible determine what you have done wrong. Without the ability to determine what is wrong, it is impossible to repair the damage.
     
  5. macmesser, Aug 23, 2014
    Last edited: Aug 23, 2014

    macmesser thread starter macrumors 6502a

    Joined:
    Aug 13, 2012
    Location:
    Long Island, NY USA
    #5
    Thanks for reply. This might be one of those things that will go away over time as things get upgraded. Nothing strange about configuration, just plain vanilla. No problems or SSL errors anywhere else. I kind of think it must be Google in combination with what's being passed by Mac browsers with login, or maybe something about multiple users it doesn't like, like one personal GMail and two Business GMail addresses. Maybe 10.7.5 does something that confuses GMail. I'm at the point where I'm going to use only Safari, which is not as badly affected, even though Chrome has useful features for me. I'll also try accessing my personal Gmail with guest account only. Google said pretty much what you say. If it was anything I suspected I'd think the problem would have been already documented by Google. I assume when they looked at the problem they checked GMail admin settings which also are standard. As for my TCP/IP settings and and LAN configs, they are set up in a very basic way as we have few users. One other thing I'll try is to make sure that multiple stations on the LAN do not log on to the same account, but I don't think GMail would see that.

    PS- connected to LAN by ethernet to wifi router in both cases, using DHCP. Basic firewall settings.
     

Share This Page