Resolved 10.9 Mavericks New Setup - Cannot Sign In

Discussion in 'iMac' started by alksion, Nov 6, 2013.

  1. alksion, Nov 6, 2013
    Last edited: Nov 7, 2013

    alksion macrumors 68000

    alksion

    Joined:
    Sep 10, 2010
    Location:
    Los Angeles County
    #1
    I just got my iMac back from apple. They replaced the hard drive and put a clean install of Mavericks on it.

    I just fired it up to get ready for resale and went through the setup process. Finally, it went to the login screen and won't do anything from there.

    I set it up to not require a password on log in, but entering owner (name I gave the user) with blank password or with the password does not work.

    It just has the picture of three people that says Other... Clicking that takes me to where I enter a username and password.

    Does anyone know what the hell is going on?


    [​IMG]
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    Let's give it a new password called "owner" and try again.

    Restart and hold command-r when booting to get to the recovery screen. Go to the Utilities menu and launch Terminal. Type "resetpassword" (all one word and without quotes) in Terminal and enter. In the popup select the owner account then enter owner (or whatever you want) as the new password twice and OK your way outta there then reboot.
     
  3. alksion thread starter macrumors 68000

    alksion

    Joined:
    Sep 10, 2010
    Location:
    Los Angeles County
    #3
    I appreciate the reply Weasel! I will certainly try this when I get home from work!
     
  4. alksion thread starter macrumors 68000

    alksion

    Joined:
    Sep 10, 2010
    Location:
    Los Angeles County
    #4
    Tried this, it did not work. Reboots to this just like it did before. Any other suggestions??

    [​IMG]
     
  5. yjchua95 macrumors 604

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    Apr 23, 2011
    Location:
    GVA, KUL, MEL (current), ZQN
    #5
    Tough luck...what about creating an account with a password first, log into that, and create another one without a password through Users & Groups in System Preferences?
     
  6. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #6
    Can you boot to recovery partition? If yes, reinstall.

    Next time test it before you leave the store.
     
  7. alksion thread starter macrumors 68000

    alksion

    Joined:
    Sep 10, 2010
    Location:
    Los Angeles County
    #7
    The whole point is that I cannot log in, period.

    ----------

    I can and I already considered that. I just don't want the mavericks installation tagged to my Apple ID.

    If there's no way to unlink my Apple ID to that mavericks installation, I'll have to make a 10.9 USB drive and do a clean install tomorrow without the linked ID.
     
  8. Dopeyman macrumors 6502a

    Joined:
    Sep 5, 2005
    Location:
    Los Angeles!
    #8
    Just outta curiosity, why don't you want your ID linked?
     
  9. alksion thread starter macrumors 68000

    alksion

    Joined:
    Sep 10, 2010
    Location:
    Los Angeles County
    #9
    It's on craigslist currently and it's being sold very soon.
     
  10. Dopeyman macrumors 6502a

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    Sep 5, 2005
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    Los Angeles!
    #10
    Ahhh... Ok.. Gotcha... Your USB install should do the trick...
     
  11. 53kyle macrumors 65816

    53kyle

    Joined:
    Mar 27, 2012
    Location:
    Sebastopol, CA
    #11
    Create a new account by following the directions in the picture below. When you reboot you will be greeted by the "new mac" screen and will be able to create a new administrator account. From there you can copy all of your data from your old one.

    [​IMG]
     

    Attached Files:

  12. alksion thread starter macrumors 68000

    alksion

    Joined:
    Sep 10, 2010
    Location:
    Los Angeles County
    #12
    Since I can't log in, should I run this in terminal from the recovery partition? If so, should it work the same?

    Thanks for the help!
     
  13. yjchua95 macrumors 604

    Joined:
    Apr 23, 2011
    Location:
    GVA, KUL, MEL (current), ZQN
    #13
    Nope, you just run it as single user mode, which basically logs you in as root in Terminal. Run the commands and hope it goes as it should.
     
  14. alksion thread starter macrumors 68000

    alksion

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    Location:
    Los Angeles County
    #14
    Oh I see.. Stupid me lol
     
  15. alksion thread starter macrumors 68000

    alksion

    Joined:
    Sep 10, 2010
    Location:
    Los Angeles County
    #15
    Solved

    This worked perfectly! I am typing from the machine now. I cannot thank everyone enough for their help. I really do appreciate it.

    Does anyone know what happened initially to cause this? Just out of curiosity.
     
  16. richard13 macrumors 6502a

    Joined:
    Aug 1, 2008
    Location:
    Mill Creek, WA
    #16
    This may be due to my ignorance of Mavericks (my new iMac is on order and my current MBP is still running Mountain Lion) but why are you even going this far?

    When I was getting my old iMac ready for sale (it came with Snow Leopard) I stopped just before the Welcome intro video so the new owner could experience that and set up the machine themselves.
     
  17. alksion thread starter macrumors 68000

    alksion

    Joined:
    Sep 10, 2010
    Location:
    Los Angeles County
    #17
    For this very reason. Imagine I sell it to him or her and he or she gets home and this exact same thing happens, which it obviously would have. It wouldn't look good and it would also be a major pain in the ass. I just avoided an upset buyer because they would have never figured this out on their own. Plus, they would probably ask for their money back.

    Also many buyers like to view system specifications before purchasing.
     
  18. richard13 macrumors 6502a

    Joined:
    Aug 1, 2008
    Location:
    Mill Creek, WA
    #18
    Sure. When setting up the computer for a new owner its smart to go through the process if there's something new about it (in this case Mavericks).

    What I was really asking is why would you set up anything once you have done your dry run? If Mavericks has a welcome video to start setup for the new owner it's nicer to have that experience instead of "ok, I log in as this user that the previous owner set up for me."

    FWIW, I went through a somewhat similar process when I sold my iMac. And I didn't want anything associated with my Apple ID on that machine. So I didn't sell it with Mountain Lion (which I had upgraded to). I whipped out the disc it came with (Snow Leopard) and sold it that way. Not only does this save me the concern of having my Apple ID associated with something I don't have anymore but it makes it clear to the new owner that they can clean install with the disc later on or they can upgrade on their own Apple ID.

    Either way, I'm glad this worked out for you in the end.
     

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