$100 credit is empty

Discussion in 'iPhone' started by technicolor, Sep 23, 2007.

  1. technicolor macrumors 68000

    technicolor

    Joined:
    Dec 21, 2005
    Location:
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    #1
    So apparently Apple gave out credit numbers that do not work.:rolleyes: I was the lucky recipient. I tried to use it to find out I have to wait 36 hours at least to make my purchase if I want to use the credit while they investigate.:mad: CSR said it has been happening a lot and they are "on top of the issue".
     
  2. Aperture macrumors 68000

    Aperture

    Joined:
    Mar 19, 2006
    Location:
    PA
    #2
    It happened to me at the check out counter at the Apple Store. I went to the back of the store and spoke to a woman on the phone who told me there was nothing they could do for at least 48 hours while they examine the issue. After finally getting to a manager, they told me that some people's did not fully go through (despite being issued a gift card number and pin) and you should go back and apply again online. I did just that and it popped out another gift card number which did go through w/ my purchase.

    So just re apply.
     
  3. technicolor thread starter macrumors 68000

    technicolor

    Joined:
    Dec 21, 2005
    Location:
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    #3
    Yep the CSR sounded so unsure. I decided to call back and wait again to speak to someone else. He processed my order on the phone and waited with me while I reapplied. Everything turned out fine. Im glad I called back because I was quite annoyed because I needed that order ASAP.
     

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