108P from Ap tv 4k

Discussion in 'Apple TV and Home Theater' started by Donfor39, Oct 5, 2017.

  1. Donfor39 macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #1
    Why do I not have 4k Video settings from aptv 4k delivered this evening.
    Is it accetable to book a 4k movie when aptv is detecting 1080o from Sony 4k non hdr t..v.
    Sky q for example works with 2160P 4k wich tv detects and displays.
    --- Post Merged, Oct 5, 2017 ---
    I appreciate is late evening U.K.
    Any ideas why I don’t have any 4k video settings at all i.e. 108P 60HZ is top setting.
    --- Post Merged, Oct 5, 2017 ---
    I appreciate it’s late evening u,k,
    Any ideas why 1080P is top video setting i.n. No 4k resolutions via menu.
     
  2. Donfor39, Oct 5, 2017
    Last edited: Oct 5, 2017

    Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #2
    Could it help to book a 4k movie@weekend,
    Too add I’ve since used sky q hdmi lead and t.v is still showing 1080P as is ap tv video settings.
    I’ve since ordered a new high speed cable from amazon due to arrive Mon.
    Slightly concerned apple 4k t.v isn’t offering any 4k resolution via video settings.
     
  3. pojo1806 macrumors 68000

    Joined:
    Feb 6, 2013
    Location:
    United Kingdom
    #3
    Might sound stupid but did you definitely buy the 4K model (5th Gen) and not the 4th Gen model? They look identical as far as i can tell.
     
  4. Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #4
    That’s what I’m thinking.
    Apple tv 4k advertised as 4k 2160p via e-bay.
    I have the Aptv -siri remote-tvos 11.

    Have I been conned-may have to return via e-bay to seller :(
    --- Post Merged, Oct 5, 2017 ---
    See attached.
    Edited photo too large for servers.
    I took photo of 1080p top video setting+siri remote.
     
  5. pojo1806 macrumors 68000

    Joined:
    Feb 6, 2013
    Location:
    United Kingdom
    #5
    The Apple TV 4th gen has the same remote, as you can see here : https://www.apple.com/uk/tv/compare/ they both look identical, I'm not entirely sure how to check because I don't own the 4th gen but if there are no 4K HDR settings then you can't have the 4K model.

    Does it have a USB-C on the back?? If so it's the 4th gen not 4K.
     
  6. daflake macrumors 6502a

    Joined:
    Apr 8, 2008
    #6
    If you got it off of ebay, you were probably conned. I would return it and just buy one from a known source.
     
  7. Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
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    Lanarkshire Scotland
    #7
    Yes it does have usbc and a cable.
    Thanks return it is then
     
  8. pojo1806 macrumors 68000

    Joined:
    Feb 6, 2013
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    United Kingdom
    #8
    Yeah the 4th Gen it is then, if the seller won't let you return because they have obviously conned you just open a dispute with PayPal.
     
  9. Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
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    #9
    We'll send you an email when the seller responds to your request. If you're not able to agree on a solution or the seller has not responded by 14 Oct, 2017, you can ask us to step in and help.
    --- Post Merged, Oct 5, 2017 ---
    Is has a little usb port.
     
  10. pojo1806 macrumors 68000

    Joined:
    Feb 6, 2013
    Location:
    United Kingdom
    #10

    Apple TV 4K
    HDMI 2.0a3
    Gigabit Ethernet
    IR receiver

    Apple TV
    HDMI 1.43
    10/100BASE-T Ethernet
    IR receiver
    USB‑C (service only)
     
  11. Donfor39, Oct 6, 2017
    Last edited: Oct 6, 2017

    Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #11
    Until 15th Oct if seller doesn’t reply -to ebay return request.
    Which is why I’ve called CC company who can apply a refund when I call in 3-4 days.
    , Iv’e got the I want 4k Apple t.v. Video option bug!
    Thanks all that’s answered my concern, appreciate your help :)
    --- Post Merged, Oct 6, 2017 ---
    Gen Currys delivery tomorrow.
    APPLE TV 4K - 32 GB

    Price £179.00
    Quantity 1
     
  12. Donfor39 thread starter macrumors 65816

    Donfor39

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    Lanarkshire Scotland
    #12
    Seller agreed to refund he forgot to edit the advert.
     
  13. pojo1806 macrumors 68000

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    Feb 6, 2013
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    United Kingdom
    #13
    Glad it worked out for you.
     
  14. Donfor39 thread starter macrumors 65816

    Donfor39

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    Lanarkshire Scotland
    #14
    Thanks must be selling fast no stock in Argos
    Delivered from Currys before 17:00 hrs Bst tomorrow.
    Can’t wait for 4K video options.
     
  15. Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #15
    Apple 4k t.v from currys delivered past few mins.
    4K sdr auto resolution detected.
    Couldn’t contain my excitement -watched a few 4k trailers-it is indeed stunning high quality 4K.
    1 more delivery today-high speed hdmi cable from Amazon(only a tenner approx) -meanwhile I’ve borrowed the sky q minbox hdmi cable.
    Interesting 4k ap tv is shipped with tvos11 -I had to update from 10 yesterday with previous aptvhd.
    Thought 4kap tv sound was low-adjusted Sony4k non hdr tv to Cinema sound -amazing difference.
    Lesson learned -sometimes it pays more to purchase brand new for a little more cost.
    --- Post Merged, Oct 7, 2017 ---
    High speed hdmi cable delivered past 5 mins-I can return q mini hdmi lead to bedroom.
    Only decision left is which movie to rent in 4k this evening.
     
  16. Donfor39 thread starter macrumors 65816

    Donfor39

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    #16
    Whats changed since connecting high speed 18gbs hdmi cable.
    4:2:0 to4:4:4
     
  17. Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #17
    Collateral Beauty -rented yesterday evening.
    I thought it was 4k-though todays description shows hd.
    Does that mean my sony tv is upscaling to 4k as it is set to 2160P-with new high speed hdmi cable-4:4:4
     
  18. Donfor39, Oct 9, 2017
    Last edited: Oct 9, 2017

    Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #18
    Pacific rim
    2nd rental-again showing hd description.
    Are rentals hd only.
    I think Sony4k t.v. Is upscaling when it’s showing 2160p
     
  19. Teride macrumors regular

    Teride

    Joined:
    Apr 19, 2015
    #19
    I just bought my Apple 4K TV yesterday. I have a new Sony UHD 4K TV also. I rented the Martian last night that was advertised as 4k but it didn't really look like it. I"m wondering if the rentals are actually 4K.

    This may sound stupid...but not sure how to check what the movie is actually playing. Plus I had those annoying black banners above & below the picture. Why? I never see them on 4K display units at the store. I have UHD enhanced selected in the TV settings. Are there additional settings I need to establish in the Apple TV?
     
  20. Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #20
    Try swiping down via siri remote whilst viewing a movie.
    You might find 4k or dolby vision logo.
     
  21. Donfor39 thread starter macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #21
    That was very fast -since aptvhd via ebay5th Oc’t
    Found full refund applied to cc since 9th Oct’
     

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20 October 5, 2017