iPad 10th Gen iPad frozen, unable to reset in normal manner

[TomGolden]

Hello all,

I have a 10th gen iPad that I bought new just over 3 years ago. Last night, it got locked up and is completely non-responsive. I have tried to reset it in the usual ways, and so far none have worked. I have tried the following:

• Hold the Sleep and Volume buttons for 30+ seconds, never get the usual "slide to power off" menu, and it does not just shutdown.
• Hold the Sleep button for 30+ seconds, it does not shutdown.
• Per Apple support page, for iPads without the home button, I tried hitting volume up, volume down, sleep button - nothing.
• Per Apple support page, connected iPad to a Windows system, launch iTunes, go to the Devices menu option in iTunes, does NOT even see the iPad as connected. Tried this several times, never sees the iPad.
• Per Apple support page, tried same when connecting the iPad to my 2013 MacBook Pro (Big Sur MacOS), also does not even see the iPad as a connected device.

So... other than just waiting for the iPad battery to completely drain and the thing shuts down for lack of power, do I have any other options? I do not have AppleCare on the iPad, so not sure if Apple will even talk to me about it, I have not yet tried calling them. Figured I would ask here first.

Much appreciated.

 

[TomGolden]

Ok, the magic just happened. it started working again, I was able to reboot it and it looks ok. And now I can see it in Finder when connected to my MBP.

 

[AppleWes]

Ok, the magic just happened. it started working again, I was able to reboot it and it looks ok. And now I can see it in Finder when connected to my MBP.

Similar thing happened to me during an iPad OS update. The screen was black yet very faint Apple logo (instead of bright white progress bar) only saw it when light reflected almost as if no backlight on at all. Started to have same thoughts you did with manual reset.

Within about 10 or 20 minutes it restarted on own and update was installed.