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The definitive insurance guide for iPad thread

A

ani23

macrumors 6502
Original poster
Dec 22, 2008
277
6
I have read about a few of them. The iPad is a prime candidate for insurance

Which insurance did you get?

Why?

How much did you pay and including deductibles?

What's the term?

What information is required to sign up?

If your iPad is stolen what information do you need to provide?

If it's broken do they repair it for you or pick up the cost of your repairs?

Any real world experience?


I will update the first post with findings from the replies.

Ps.s I kow I am forgetting a word. Comprehensive is not it. The title should mean the final and only thread you need? Any help with the word?

Think it was conclusive

Squaretrade

Costs $73 no deductible.

No theft coverage.

Have to send in iPad for repairs if damaged.

Worth ave group

$130 for two year term

Docs needed. name, address, and credit card serial #.

Theft and damage coverage.

Safeware

Theft coverage

1 year policies only.
 
Last edited:
I went with Squaretrade, they had the $73(approx) deal when the iPad 2 was released. Seemed like a great deal to me. I have no other experience with Squaretrade, but hear mostly good things about them. I also heard the plan has no deductible, but couldn't find the proof.
 
jjk454ss said:
I went with Squaretrade, they had the $73(approx) deal when the iPad 2 was released. Seemed like a great deal to me. I have no other experience with Squaretrade, but hear mostly good things about them. I also heard the plan has no deductible, but couldn't find the proof.
Click to expand...

Ditto. I have a couple other items warranted with SquareTrade too. Never had to use the warranties, but I've never heard of a deductible either.

Found a review of SquareTrade's iPad warranty here. Article's a year old, but I think it's still accurate.
 
jjk454ss said:
I went with Squaretrade, they had the $73(approx) deal when the iPad 2 was released. Seemed like a great deal to me. I have no other experience with Squaretrade, but hear mostly good things about them. I also heard the plan has no deductible, but couldn't find the proof.
Click to expand...

What's the sign up process if you don't mind sharing.

Also what's the term?

If your iPad is stolen what information do you need to provide?

If it's broken do they repair it for you or pick up the cost of your repairs?

Any real world experience?
 
ani23 said:
What's the sign up process if you don't mind sharing.

Also what's the term?

If your iPad is stolen what information do you need to provide?

If it's broken do they repair it for you or pick up the cost of your repairs?

Any real world experience?
Click to expand...

Ani, I had Squaretrade with iPad 1. They do not provide for thefts. And I believe you have to ship it to them. I had a scratch on the screen causing rainbow effect on iPad 1 and they would not repair it. They said, and I quote "Your entire screen must be shattered". LOL.

So thats why I went worth Ave Group this time around. More money, but it definitely includes theft.

And apparently you do need the receipt if it was stolen.

http://www.worthavegroup.com/claim-process-questions-and-answers
 
I self-insure.

It's not for everyone and every situation, to be sure.
 
melman101 said:
Ani, I had Squaretrade with iPad 1. They do not provide for thefts. And I believe you have to ship it to them. I had a scratch on the screen causing rainbow effect on iPad 1 and they would not repair it. They said, and I quote "Your entire screen must be shattered". LOL.

So thats why I went worth Ave Group this time around. More money, but it definitely includes theft.

And apparently you do need the receipt if it was stolen.

http://www.worthavegroup.com/claim-process-questions-and-answers
Click to expand...

Thanks. No theft coverage is a definite deal breaker at least for me.
 
melman101 said:
Same here. Safeware also does theft but they only provide policies for 1 year. I definitely wanted two years.
Click to expand...

I went with Worth Ave too and wanted to lock in the knowledge I was covered for two years.

Will I likely have my iPad 2 for two years..? Definitely not but I will probably be giving it to a family and they will have the insurance carry over. And If not I can cancel and they return the unused portion -- I.e. Pay for two years, cancel after a year and get half of what you paid back. :)
 
ani23 said:
I don't think it covers theft and accidental damage. IMO the iPad is highly prone to these.

P.S. My inspiration for this thread. Another one of my threads


Are you afraid of using your iPad on the subway or the bus?
Click to expand...

Okay, that makes sense. I will hve to call my homeowners insurance, because I am pretty sure it's covered under that. They replaced our laptops, printer & cordless phone because of a power surge during a storm.
 
i had safeware for the past year. i went with them because it was fairly cheap, about $60 for my iPad 1, and had a $50 deductable. also, they offered theft protection. That's not bad for an $800 dollar iPad (32GB 3G).

unfortunately, i can't really comment on the experience because i never had to use them.

one question i had, though, is: are these insurance policies transferrable? for example, if i got the 2 year policy, would i be able to use the insurance as a perk if i try to resell the iPad 2?
 
itzcoolz said:
one question i had, though, is: are these insurance policies transferrable? for example, if i got the 2 year policy, would i be able to use the insurance as a perk if i try to resell the iPad 2?
Click to expand...

I don't believe so.. I think most policies are easy to cancel and offer a refund of the purchase price pro-rated for whatever period of time is left on the policy (unless you cancel it in the first few months in which case I think they charge a small processing fee or something).

If anyone knows otherwise please chime in..

I agree it's a nice little "perk" to offer a prospective buyer or famil member that is inheriting hour device. Especially when selling it's nice to have something to differentiate your device from the pack. AppleCare has always worked out for me in this way -- both as a value and also showing that I am responsible and take careof my devices..
 
Is the Best Buy as good as they claim even though it is pricey? They claimed it would cover accidental, drop, liquid, etc and a kicker.. I bought am iPad 1 & asked how they would handle that. BB guy said it would be covered with the current model, in this case an iPad 2. Are they being for real? Anyone have any experience?
 
USAA only wanted $45/year for an endorsement on my home insurance that covers $3K worth of electronics in the house against damage from accidents - NO DEDUCTIBLE. I've already used it on an iPhone with coffee damage - had the full retail price (not the 2yr contract price) direct deposited into my checking account within 2 days. Excellent service, excellent price!
 
djc6 said:
USAA only wanted $45/year for an endorsement on my home insurance that covers $3K worth of electronics in the house against damage from accidents - NO DEDUCTIBLE. I've already used it on an iPhone with coffee damage - had the full retail price (not the 2yr contract price) direct deposited into my checking account within 2 days. Excellent service, excellent price!
Click to expand...

Sounds great, but you neglected to mention that you have to be or have been in the military or have a spouse who is ( or used to be) to buy the insurance.
 
djc6 said:
USAA only wanted $45/year for an endorsement on my home insurance that covers $3K worth of electronics in the house against damage from accidents - NO DEDUCTIBLE. I've already used it on an iPhone with coffee damage - had the full retail price (not the 2yr contract price) direct deposited into my checking account within 2 days. Excellent service, excellent price!
Click to expand...

I too use USAA. Its fantastic.
 
itzcoolz said:
one question i had, though, is: are these insurance policies transferrable? for example, if i got the 2 year policy, would i be able to use the insurance as a perk if i try to resell the iPad 2?
Click to expand...


From Squaretade, yes absolutely 100% transferable. They even advertise it as such.
 
levitynyc said:
From Squaretade, yes absolutely 100% transferable. They even advertise it as such.
Click to expand...

+1 for Square Trade

They do transfer, I've sold an iPad 1 and transferred the policy. Very painless. The other thing to check one is water damage coverage. SQ covers it (including full emersion - the toilet scenario!), not sure about the others.

But, they do NOT cover scratches unless it impacts the performance of the iPad. That is, they don't do cosmetic damage.

FWIW
DLM
 
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