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Will this go away with time? (pictures)

F

flipster

macrumors 6502a
Original poster
Mar 14, 2010
591
3
Boston
I noticed that my Verizon iPhone's screen has a warmer hue then the rest of my friends. I took some comparison shots below.

This is actually a replacement iPhone because the previous one had a worse yellow tint (if you can believe that).

When I had it replaced, the genius knew it wasn't suppose to be like that. He quickly brought out out a new one (props to Apple customer service) and since the mall was closing, we had to leave in a rush.

When I got home, I noticed the screen was better but not up to par with how it should be. The reason why I bought this phone was because when I walked into an Apple store, I liked the retina display so much that I decided I wanted an iPhone. All the displays in the store have that bright clear blue display.

I know that with mass production, comes variation, and that my eyes will adjust to it eventually, but it's really been bugging me. Everyday, actually.

So my question is, will this go away in time? Here are some examples of what i mean. Thank you!!

















1zd2mu0.jpg
 
A lot of the new screens are yellow. Just the way it is! Don't compare it to other iOS devices and you'll get used to it. :)
 
My first ipad had that same problem and it never went away. It drove me nuts when watching movies or playing some games. Thankfully my new one does not have that problem nor does my iphone. I would take it back and have them pulled the new one out of the box and check it before you walk out of the store. They might get abit touchy if this will be your second return but it is worth a try. Either that or wait until the next iphone comes out and try again!
 
kwajkat said:
My first ipad had that same problem and it never went away. It drove me nuts when watching movies or playing some games. Thankfully my new one does not have that problem nor does my iphone. I would take it back and have them pulled the new one out of the box and check it before you walk out of the store. They might get abit touchy if this will be your second return but it is worth a try. Either that or wait until the next iphone comes out and try again!
Click to expand...

Hopefully the yellow screen is a quality control issue and will be eradicated with future models. I can't see them adopting this as a standard screen. Although it is easy to get used to, it's also unattractive.
 
Looking at the two pictures, I can hardly notice a difference. Both screens look great and I bet they would look even better in person. :)
 
I can't help but be obsessive with this. Every time I look at the phone, I think of how much better it can look. And sometimes I notice that it does have a yellow hue.

I don't think it's suppose to be like this, solely due to the fact that every single model in the apple store had a blue tinted, bright display that looks a lot better than the washed out yellow one that I have. Also, many of my friends' screens look A LOT better as well. I hope it goes away with time, but I have my doubts.

Anyone have this problem but the color faded to normal?
 
flipster said:
I noticed that my Verizon iPhone's screen has a warmer hue then the rest of my friends. I took some comparison shots below.

This is actually a replacement iPhone because the previous one had a worse yellow tint (if you can believe that).

When I had it replaced, the genius knew it wasn't suppose to be like that. He quickly brought out out a new one (props to Apple customer service) and since the mall was closing, we had to leave in a rush.

When I got home, I noticed the screen was better but not up to par with how it should be. The reason why I bought this phone was because when I walked into an Apple store, I liked the retina display so much that I decided I wanted an iPhone. All the displays in the store have that bright clear blue display.

I know that with mass production, comes variation, and that my eyes will adjust to it eventually, but it's really been bugging me. Everyday, actually.

So my question is, will this go away in time? Here are some examples of what i mean. Thank you!!

[url=http://img69.imageshack.us/img69/5861/photo7xw.jpg]Image[/URL]

[url=http://img535.imageshack.us/img535/5978/img9215ed.jpg]Image[/URL]

[url=http://img842.imageshack.us/img842/6514/img9216t.jpg]Image[/URL]

[url=http://img685.imageshack.us/img685/3931/img9218z.jpg]Image[/URL]

[url=http://img84.imageshack.us/img84/7346/img9222w.jpg]Image[/URL]

[url=http://img819.imageshack.us/img819/6012/img9223j.jpg]Image[/URL]

[url=http://img13.imageshack.us/img13/5696/img9240um.jpg]Image[/URL]

[url=http://img691.imageshack.us/img691/3383/img9244z.jpg]Image[/URL]

Image
Click to expand...

That looks really bad... Ignore the person calling you OCD. I easily notice that. The screen's are suppose to have the blue tint, not yellow. Ask for an exchange.
 
Applejuiced said:
Someone who's persistently obsessing over tiny little nonsense.
Kinda like you;)
Click to expand...

Not really. The trait you're referring to is more commonly referred to as anal-retentive. Obsessive compulsive disorder is quite different, actually.
 
Yumunum said:
That looks really bad... Ignore the person calling you OCD. I easily notice that. The screen's are suppose to have the blue tint, not yellow. Ask for an exchange.
Click to expand...

That is the replacement :eek:. The one before that was even worse! I'm afraid that when they crack open the box, I'll get an even worse display, and last time the genius told me that it would look yellow at first because it had been in the darkness (i knew this wasn't true due to the fact that my friends iPhone was super bright right out of the box, and LED's come onto full brightness instantly).

I feel like I'm an annoyance when I walk in there. They have no problem exchanging it, but I'll feel bad if I have to make them open up 10 boxes to get the right display, but at the same time it's really bothersome to have a display that looks like a dirty teabag :p. How would you go about asking for another replacement? (By this I mean what would YOU say?) I was thinking of saying something like "I bought the iPhone because when I walked into this store, I loved the bright blue screen, and I got a yellow one. I got it exchanged two weeks ago, but it is still yellow and I'm kind of tired of driving all the way up here to get the same lousy screen again. Can you help me out?" :apple:
 
flipster said:
That is the replacement :eek:. The one before that was even worse! I'm afraid that when they crack open the box, I'll get an even worse display, and last time the genius told me that it would look yellow at first because it had been in the darkness (i knew this wasn't true due to the fact that my friends iPhone was super bright right out of the box, and LED's come onto full brightness instantly).

I feel like I'm an annoyance when I walk in there. They have no problem exchanging it, but I'll feel bad if I have to make them open up 10 boxes to get the right display, but at the same time it's really bothersome to have a display that looks like a dirty teabag :p. How would you go about asking for another replacement? (By this I mean what would YOU say?) I was thinking of saying something like "I bought the iPhone because when I walked into this store, I loved the bright blue screen, and I got a yellow one. I got it exchanged two weeks ago, but it is still yellow and I'm kind of tired of driving all the way up here to get the same lousy screen again. Can you help me out?" :apple:
Click to expand...

Re read my post and read all 3 of those threads I linked you and you will get your answer.

They wont keep opening boxes unless you get a good genius.
 
AndrewR23 said:
https://forums.macrumors.com/threads/1097243/
https://forums.macrumors.com/threads/1005095/
https://forums.macrumors.com/threads/1058035/


No it will not go away. It shouldn't look like that and your not OCD. Look at the display models. Do they have it? No, so why should yours? And why should you accept that?

5K models and some 61/84 have it too.

I had it on all of mine until I called Applecare and received a brand new product in retail boxing.

Good luck.
Click to expand...

My model number is C7DF59WNDDP7 if that helps? Should I call applecare and ask them for a replacement? Will they charge me?

Thank you guys for being so helpful! :D
 
flipster said:
My model number is C7DF59WNDDP7 if that helps? Should I call applecare and ask them for a replacement? Will they charge me?

Thank you guys for being so helpful! :D
Click to expand...

Yes, call Applecare, ask for senior advisor and a advanced replacement. Tell the senior advisor he needs to see your pictures, so he will ask you to email them. This guaranteed my brand new product instantly. Heres what the email looks like once you get it working...

Dear Andrew,

Thank you for contacting AppleCare.

Recently a product replacement was created under case ID 227816028, for serial number 611219LCA4S. I will be tracking this replacement and keeping you informed via email as the process continues.

I was unable to reach you on the phone at your listed phone number. I would like to confirm the following information so I can process your order (for privacy/security reasons, I am unable to provide the shipping address that we have for you).

Please respond with your shipping address and confirm that the configuration of the replacement product is either correct or incorrect.

IPHONE 4 BLACK 16GB
 
AndrewR23 said:
Yes, call Applecare, ask for senior advisor and a advanced replacement. Tell the senior advisor he needs to see your pictures, so he will ask you to email them. This guaranteed my brand new product instantly. Heres what the email looks like once you get it working...

Dear Andrew,

Thank you for contacting AppleCare.

Recently a product replacement was created under case ID 227816028, for serial number 611219LCA4S. I will be tracking this replacement and keeping you informed via email as the process continues.

I was unable to reach you on the phone at your listed phone number. I would like to confirm the following information so I can process your order (for privacy/security reasons, I am unable to provide the shipping address that we have for you).

Please respond with your shipping address and confirm that the configuration of the replacement product is either correct or incorrect.

IPHONE 4 BLACK 16GB
Click to expand...

I will definitely give them a call tomorrow.

But though, will they charge me for anything or put a hold on my account? What if the replacement is still yellow?

Thank you so much!
 
flipster said:
I will definitely give them a call tomorrow.

But though, will they charge me for anything or put a hold on my account? What if the replacement is still yellow?

Thank you so much!
Click to expand...


The replacement is a brand new phone in the white box all sealed. You even get to keep the headphones and stuff. It won't be yellow but it won't be as blue as displays.

A 599$ or 699$ (depending on model) hold will be put on CC.

But the phone ships overnight, then you send your phone back overnight. Hold won't even be on there for 4 days. Its crazy fast.

Plus you get a brand new warranty too.
 
This kind of thing happens with LCDs all the time. My iMac had a (slight) yellow tint. Luckily OS X has display color management :). A few tweaks and it's all better. Sadly iOS doesn't have anything like that.

Also, the iPhones at the store shouldn't have a blue tint. That is just as much a flaw as a yellow tint. the screen should be calibrated to a neutral white.
 
Alaerian said:
I don't believe he will.

This sounds like an exact repeat of anal-retentive people throwing hissy fits about iPod Touches.

Granted, he's a little more sensible and much less RAGERAGERAGE.
Click to expand...

As I stated before I have no problem keeping it, and all I asked is if it would go away with time. It is bothersome, but my chances of getting a perfect iPhone are slim to none.

I'm going to call apple on Saturday, I have one last comparison to make before I ask them to overnight me a new phone. I will update you all once the replacement arrives which will most likely be monday. I really hope I get that perfect, vibrant screen!
 
flipster said:
As I stated before I have no problem keeping it, and all I asked is if it would go away with time. It is bothersome, but my chances of getting a perfect iPhone are slim to none.

I'm going to call apple on Saturday, I have one last comparison to make before I ask them to overnight me a new phone. I will update you all once the replacement arrives which will most likely be monday. I really hope I get that perfect, vibrant screen!
Click to expand...


So you are getting a replacement via mail?
 
AndrewR23 said:
So you are getting a replacement via mail?
Click to expand...

Yes. I'm going to compare it to my friend's Verizon iPhone tomorrow, reason being is because the only phones with that bright blue, clear screen that I'VE seen have been AT&T models. If my friend's Verizon model is brighter than mine, I will definitely call on Friday or Saturday.

The only reason im skeptical to call is because there are other phones that have worse screens than mine (as crazy as that sounds) and I'm gonna be pretty ticked off if the replacement gets here and the screen is the same. Then what? Anyway, I'll definitely update here once the replacement arrives (most likely Monday) and then post comparisons/ results.
 
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